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Patient access

Prioritize the patient experience creating continuity between digital and staff-assisted engagements, enhancing access to care, and streamlining the scheduling and registration workflows with our patient access solutions.

Enhance patient access to care

The products shown are intended as examples of what has been provided in specific cases. Each medical device and product is designed to comply with the regulations of the geography where it is used. However, we cannot assure its availability or compliance in other specific regions. Local adaptations may be necessary to meet regional requirements.

Patient scheduling

Oracle Health Scheduling Management workflows help patients determine the right appointment, location, and time based on their clinical need, preferences, existing clinician relationship, and the available appointment options. We help you coordinate appointment booking across venues of care by helping to streamline scheduling within a call center, department, or medical practice.

Our workflows facilitate patient scheduling while taking into consideration known patient information, enabling you to

  • Proactively reach out to patients using a clinical orders integration that helps book unscheduled appointments.
  • Guide the scheduling workflow to determine patient scheduling needs based on symptoms, a series of rules-driven questions, information about existing orders, and known patient information.
  • Assist scheduling decision-making through patient preferences (including clinician sex, preferred time of day per day of the week, and appointment reminder preferences) as well as known clinical order information.

Patient registration

Oracle Health Registration Management solution is designed to simplify the user experience based on venue, role, and operational procedures with a broad range of tools and workflows.

Our streamlined patient registration workflows enable you to

  • Extend patient access to consumer self-service tools through APIs and embedded app technologies.
  • Localize forms, quality edits, and workflows using customizable rules.
  • Help prioritize staff workloads with interactive, exception-based work lists.
  • Manage waiting rooms with venue-specific patient registration workflows that connect to clinical processes (for example, the short emergency department (ED) registration workflow adds patients to the ED tracking board for triage).
  • Update the clinical level-of-care and room charges with limited manual intervention by using the patient status order integration.

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