Inspire front-desk agents to elevate the guest experience at check-in. Oracle Hospitality Nor1 CheckIn Merchandising creates compelling upsell offers for room and non-room inventory for every hotel guest, regardless of booking channel or contact-data availability. Agents can view dynamically priced offers in real time, allowing hotels to maximize revenue growth.
Discover 10 ways to increase revenue.
With an easy-to-use interface, staff can see what offers are relevant and available for each guest. They can provide meaningful experiences without manual processes for an interaction that is satisfying to both guests and staff.
Hotel staff and management have full access to Nor1’s on-demand training portal—completely free. Keep all appropriate staff, regardless of position, trained and updated, and bring new staff on board during their first shift.
The combination of CheckIn Merchandising and OPERA PMS makes upselling and checking a guest in faster than any manual system.
CheckIn Merchandising uses PRIME, Nor1's powerful machine learning technology to present offers with the highest probability of conversion. Offer selection, pricing, and presentation are fully automated and work within any revenue strategy.
BI capability is built into the application, enabling management to understand revenue performance by offer and by agent. Use the data to manage offer sets, coach staff, and improve revenue.
A performance-based revenue model offers a no-risk incremental revenue generation solution.
Present an upsell offer to every guest, regardless of booking channel. Target third-party bookers to drive loyalty and keep your most-loyal guests satisfied.
Machine learning technology selects offers based on guests’ reservation data along with millions of other data points. Guests will be more disposed to accept offers because the offers are relevant to their stay.
Inspire front-desk agents to elevate the guest experience at check-in.
Show guests that you know what they want by producing relevant, engaging offers using machine-learning technology.
Allow front-desk agents to confidently make offers, knowing they’ll make guest stays special.
Let Nor1’s PRiME select, price, and present offers while you focus on revenue-growing strategies.
Merchandise hotel outlets (restaurant, spa, bar) as well as room inventory.
Renelle Boudreau, Director of Revenue, Fairmont Tremblant
Fairmont Tremblant capitalizes on Nor1 simplicity to help agents “yield-up” and avoid discounting.Read the complete post
Captivate your guests across their pre-arrival journey with Oracle Hospitality Nor1 eStandby Upgrade.
Upgrade guest’s reservations with last-minute premium inventory using Oracle Hospitality Nor1 eXpress Upgrade.
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