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Broaden your access to business applications with chatbots and conversational AI interfaces. Start immediately with customizable, prebuilt digital assistants for Oracle Cloud ERP, Oracle Cloud HCM, and Oracle Cloud CX, or develop new digital assistants for third-party applications. Watch the video (3:28)
Watch this on-demand webcast to discover how ComEd elevated customer experience with Oracle Digital Assistant. Hear from ComEd’s David Crone and Oracle's Joe Huang as they discuss chatbot development, showcase demos, and recent product updates.
The Ovum Decision Matrix focuses on the leading intelligent virtual assistant solutions targeting the enterprise market.
Get started with prebuilt digital assistant skills (or chatbots) for Oracle Cloud ERP, Cloud HCM, and Cloud CX, as well as templates for on-premises apps that can easily be customized to your unique needs.Read about prebuilt skills
Discover AI-powered voice and native multilingual support. Reach popular voice and text messaging channels. Oracle Digital Assistant is open to any client channel or back-end app, on premises or in the cloud.Read how IFFCO empowers farmers with a voice-enabled chatbot
Enhance customer experiences while improving help desk efficiency with a digital assistant that offers prebuilt integration with Oracle Service Cloud for a seamless chatbot-to-agent exchange. The open, cloud-based platform also makes it easy to integrate other call-center apps.Read how Hermes' chatbot handles 38% of incoming calls
Build conversational experiences for business applications. Powered by AI , Oracle Digital Assistant interprets the user’s intent, automating processes and delivering contextual responses to voice or text commands.
Simplify access across your finance and operations data with an intelligent digital assistant. Drive operational efficiencies by automating at scale and streamlining repetitive tasks.
Enhance access to HR applications, services, and resources with an intelligent digital assistant for all your employees. Improve engagement and efficiency with automated talent acquisition and onboarding procedures.
Engage customers with an AI-powered digital assistant that engages users in a personalized manner while delivering actionable behavioral insights to your sales and marketing teams.
Expand IT services by automating common requests with a conversational digital assistant. Enable employee and customer self service with natural language search capabilities and intelligent FAQ responses. Agent handoff with context ensures that only the most complex queries require human intervention while offering a seamless user experience.
Oracle Digital Assistant and conversational AI help a wide variety of businesses discover more ways to reach and communicate with their customers.
Call them chatbots, virtual assistants, or simply bots. Whatever the name, AI-powered conversational interfaces are becoming mainstream staples for consumers and enterprise alike. In fact, leading analyst firm Gartner believes that by 2022, 70 percent of white collar workers will interact with conversational platforms on a daily basis.Read the complete post
Cloud Customer Connect is Oracle's premier online cloud community. With more than 200,000 members, it's designed to promote peer-to-peer collaboration and sharing of best practices, product updates, and feedback.
Oracle has a complete, end-to-end learning library, including product features and best practices for developing chatbot skills and digital assistants.
Read the latest news, opinion, and thought leadership pieces about Oracle Digital Assistant.
Get started today with your free Oracle Digital Assistant trial.
Oracle Digital Assistant documentation, tutorials, videos, certification, and community.
Experts discuss Oracle's new AI voice for the enterprise.
Talk to a team member about Oracle Digital Assistant.