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Oracle Retail Reference Library

Accelerate your retail software projects with the Oracle Retail Reference Library. The reference library is a collection of detailed implementation information for our customers and partners, including glossary, business process and technical models based on retail best practices.

Explore retail software solutions.

Research Retail best practices

See features available to our customers and partners in the Retail Reference Library.

Retail Reference Model

The Retail Reference Model has hundreds of established industry-leading business processes to help guide your retail business and implementation teams on the use of Oracle applications.

The Retail Reference Model brings together the input and experience that Oracle Retail and partners have gained in working with a broad range of retail customers. The processes align with Oracle applications, leverage industry standards, and help business units communicate with IT.

The process models are built and maintained in Microsoft Visio but can be imported to other modeling tools to read a Visio file format.


Retail Reference Architecture

The Retail Reference Architecture is a collection of artifacts that describes the different views of Oracle Retail’s solution offerings, including contextual and integration models. It helps implementers understand how Retail solutions fit together.

The Reference Architecture Model includes Oracle’s Retail solution suite overview, and integration perspectives by function and by solution domain.


Retail Semantic Glossary

The Retail Semantic Glossary contains a broad range of entries to help your teams understand retail terms and definitions, calculations, synonyms, and context.

Adoption of these common terms will help align departments and provide consistency. The glossary is provided in HTML and Excel so your retail team can quickly access content, get release updates, and customize based on your project-specific requirements.


Retail Reference Library: Best practices from decades of retail experiences

Kristy Mills, Senior Marketing Manager, Oracle Retail

Accelerating your implementation and maximizing the value you derive from your retail systems is something we at Oracle Retail are heavily invested in.

Read the complete post

Find more retail resources

Oracle's Retail Asset Community Knowledge portal (RACK)

The RACK is a treasure trove of material ranging from Oracle Retail customer journeys, global event proceedings, and the latest updates on Oracle Retail roadmaps. Discover how retailers everywhere are leveraging the platform for modern retail.

Get free access to the RACK

Receive the latest blog updates

Receive our monthly selection of recent articles featuring retail customer cases, opinion pieces and market trends, retail industry research, and more.

Sign up for the Retail blog

Oracle Retail Zoom Zone

We’ve chosen a dozen of our best demonstrations—you can access them and pick the sessions that make sense for your retail business. See more on portfolio updates and a series of digital demonstrations that take a closer look at Oracle and how cloud technologies can help unleash business agility and unlock new possibilities.

Get more Retail content

Get started with retail


Gain insights and agility to your retail business

Put your customers at the heart of your retail business with a complete set of mission-critical retail solutions, cloud services, and hardware from Oracle.


Contact Oracle Retail

Reach out to discuss next steps with a retail solution expert.


Join the Oracle Retail RACK

Explore research, white papers, webinars, and customer presentations that can help you better understand the power of Oracle Retail’s products.