Oracle Linux Support

Oracle’s worldwide, around-the-clock, cost-effective Linux support is offered in 145 countries for traditional, cloud-based, or virtual environments.

Oracle Linux Support benefits

Customers rely on the Oracle Linux to run many of their most important IT systems. As part of our commitment to long-term stable availability of the operating system, Oracle Linux Premier Support and Oracle Linux Basic Support for Oracle Linux Releases 5, 6, 7, 8, and 9 are available for ten years from the release date of the Oracle Linux program. Support for an Oracle Linux program may be extended for additional years with Oracle Linux Extended Support, followed by lifetime Sustaining Support. This is just part of Oracle’s unique Lifetime Support Policy that enables customers to move to new versions of software when they're ready. For details, please refer to the following documents: Oracle Open Source Support Policies (PDF), Lifetime Support Policy: Coverage for Oracle Open Source Software (PDF), and Oracle Linux Documentation.



Support coverage

Description

Premier Support

Basic Support

24/7 telephone and online support Oracle delivers 24/7 technical support from product experts who are focused on resolving issues to minimize customer business impact. Yes Yes
Around-the-clock access to enhancements, updates, and errata 24/7 access to Oracle Unbreakable Linux Network (ULN), which provides a web interface where customers can review and manage the software channels available to different systems and platforms. Yes Yes
Oracle Linux Manager Oracle Linux Manager provides tools for managing the Oracle Linux software life cycle. It also helps automate a kick-start installation, system configuration, and maintenance tasks. Yes Yes
Oracle OS Management Hub Oracle OS Management Hub is the next-generation management solution for Oracle Linux. Yes Yes
High availability with Oracle Clusterware Oracle Clusterware, an enterprise high availability software solution, is included with Oracle Linux Support subscriptions. Yes Yes
Comprehensive tracing with DTrace DTrace, a dynamic tracing framework, provides insight into the behavior of the operating system and user programs in real time. Yes Yes
Oracle Linux load balancer

Load balancers in Oracle Linux manage network traffic by routing client requests across all the servers that can fulfill those requests.

  • The HAProxy feature provides load balancing and high availability services to TCP and HTTP, while Keepalived performs load balancing and failover tasks on both active and passive routers.
  • The NGINX feature can also be used in Oracle Linux for load balancing.
Yes Yes
Comprehensive indemnification Oracle is committed to the success of the Linux operating system and will stand behind its support offering by providing indemnification for intellectual property claims raised against our customers. This indemnification is offered for all Linux users supported by Oracle and is included with Oracle Linux Support. Yes Yes
Container runtimes

Podman, Buildah, and Skopeo are a set of tools available for Oracle Linux 9 and 8 that customers can use to create, run, and manage applications across compatible Oracle Linux systems by using Open Container Initiative–compatible containers.

Oracle Container Runtime for Docker, available for Oracle Linux 7, allows customers to create and distribute applications across Oracle Linux systems and other operating systems that support Docker.

Yes Yes
Oracle Linux Virtualization Manager Oracle Linux Virtualization Manager is a server virtualization management platform that can be easily deployed to configure, monitor, and manage an Oracle Linux kernel-based virtual machine (KVM) environment with enterprise-grade performance and support from Oracle. Yes No
Zero-downtime patching with Ksplice

Oracle Ksplice updates the Linux operating system (OS) kernel, hypervisor, and key user space libraries while the OS is running, on-premises or in the cloud, without a reboot or interruptions.

Oracle Linux Premier Support customers can increase the security, reliability, and availability of their Oracle Linux systems—as well as those running other Linux operating systems, such as Red Hat Enterprise Linux, CentOS Linux, and Ubuntu—by applying kernel updates using Ksplice without rebooting.

Yes No
Oracle Linux Automation Manager/Engine Oracle Linux Automation Manager and Automation Engine, based on the open source AWX and Ansible projects respectively, enables users across an organization to create, share, and manage infrastructure automation tasks. Yes No
Oracle Cloud Native Environment Oracle Cloud Native Environment is software for configuring, deploying, updating, and upgrading infrastructure for running cloud native applications and orchestrating microservices. It includes Cloud Native Computing Foundation–certified Kubernetes module, container runtimes, service mesh, storage, networking, observability, and diagnostics. Yes No
Gluster Storage for Oracle Linux Gluster Storage for Oracle Linux is a scalable, distributed file system that aggregates disk storage resources from multiple servers into a single global namespace. Yes No
Oracle Linux high availability services support High availability services in Oracle Linux are comprised of several open source packages, including the Corosync and Pacemaker features. Customers set up and configure the Pacemaker and Corosync technologies to create a high availability cluster that delivers continuous access to services that are running across multiple nodes. Yes No
Premier backports Backporting of fixes, using commercially reasonable efforts, for any Oracle Linux program listed on the backport schedule and released from Oracle for a period of six months from the release date of the Oracle Linux program. The Backport Schedule is available at linux.oracle.com/backport-schedule.html Yes No
Lifetime sustaining support Sustaining Support for Oracle Linux is available for existing Oracle Linux releases as long as customers maintain Oracle Linux Premier Support. Yes No

Oracle Linux Premier Support is included at no additional charge with Oracle Premier Support for Systems or Oracle Cloud Infrastructure subscriptions.

Начало работы с Oracle Linux


Бесплатная загрузка

Oracle Linux можно загружать и распространять бесплатно.


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Попробуйте Oracle Linux бесплатно на уровне Oracle Cloud Free Tier.


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