Oracle Advanced Customer Services for SaaS
From user adoption and technical optimization to business continuity and security, Oracle Advanced Customer Services offers a targeted and flexible services portfolio to address your key SaaS requirements.
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SaaS: The road ahead
Companies are moving to cloud solutions such as software as a service (SaaS) at an ever-increasing rate, seeking to gain the speed, flexibility, and security features that their business requires. Yet many of these same businesses may not have the in-house expertise to get the most out of their SaaS applications. Oracle Advanced Customer Services can help.
Top four SaaS business needs
Increased adoption
Need to enable user productivity and satisfaction with application functionality
Business continuity
Need to deliver superior SLAs and ensure business continuity when it matters most
Technical optimization
Need to deliver outstanding operability and performance as the cloud environment evolves along with the business
Security management
Need to better shield applications from unauthorized access and threats
“By adopting Oracle as a single, complete cloud for financials, planning, and HR functions, we saved millions of dollars in upgrade costs—and also expedited maintenance tasks by 400%. Oracle Advanced Customer Services also helped us to ensure system stability and maximize the value of our Oracle investment.”
Решения SaaS для Вашего бизнеса
Принятие пользователем
Ускорьте принятие пользователем решений и повышайте продуктивность средствами функциональной и технической поддержки от выделенных экспертов, которые понимают потребности Вашего бизнеса.
Критически важная поддержка Oracle для решений SaaS (PDF)Непрерывность бизнеса
Обеспечивайте максимальную доступность и эффективность критически важных для бизнеса процессов благодаря проактивной поддержке, руководству и приоритизированному решению проблем.
Приоритетная поддержка Oracle Cloud для SaaS.Центр поддержки по облачным решений Oracle (PDF)
Техническая оптимизация
Оптимизируйте расширения и интеграции PaaS для SaaS и получайте максимальные преимущества от работы под руководством технических экспертов, от их навыков решения проблем и эффективного управления изменениями и версиями.
Специалисты по расширенной технической поддержке Oracle (PDF)Безопасность
Расширяйте возможности средств безопасности благодаря управляемым услугам безопасности, доступным круглосуточно, и бесперебойному и удобному управлению удостоверениями на доступ.
Облачная служба Oracle Identity Cloud Service (PDF).
Build on your SaaS success
Now available: Oracle Enhanced Support Services for SaaS
Oracle Enhanced Support Services for SaaS is designed to help maximize your success with Oracle Cloud Applications.
Personal and prioritized support for Oracle Cloud
Make the most of your Oracle Cloud investment with Oracle Cloud Priority Support. Get personal support and guidance as well as fast issue resolution across all Oracle Cloud deployments, ensuring the best customer experience.
Master your SaaS updates with regression testing
Do you need clarity on how quarterly Oracle SaaS updates might impact your business processes? Oracle Regression Testing for SaaS can help. With Oracle Regression Testing for SaaS, you can identify potential issues up front and get ready on time.
Save the Children is working for the children with Oracle Fusion Cloud HCM
Save the Children leverages the expertise of Oracle Advanced Customer Services and Oracle Cloud HCM to improve business processes and further ensure that the world's most vulnerable children receive the help they need.
Начало работы с Advanced Customer Services
Сделайте следующий шаг
Готовы к новому шагу для получения максимума от своих вложений в Oracle Cloud? Мы поддержим Ваш бизнес на каждом этапе.