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Oracle Cloud Platform for Digital Experience—Customer Service

Streamline Customer Service and Existing Processes
Streamline Customer Service and Existing Processes

Automate processes, improve customer engagement, and deliver relevant information.

What would you gain if users could access ERP, CRM, and service applications from mobile devices?
Anytime, Anywhere Agility iconAnytime, Anywhere Agility

What would you gain if users could access ERP, CRM, and service applications from mobile devices?

Give customers the access they need to interact with applications. Provide mobile-optimized, around-the-clock insight for visibility and decision-making across applications and processes.


Are your customers and employees wasting time doing manual activities?
Improved Productivity icon Improved Productivity

Are your customers and employees wasting time doing manual activities?

Digital experience solutions and emerging technologies—like chatbots—eliminate services overhead. Leverage the cloud to eliminate IT reliance, overhead, and application customization issues.


How easily can your customers share information, communicate, and engage with your business?
Better Customer Engagement icon Better Customer Engagement

How easily can your customers share information, communicate, and engage with your business?

Enable customers to place, track, and update orders, service requests, and returns around-the-clock on mobile devices. Use chatbots, machine learning and AI to promote peer-to-peer interaction, speed response times, and improve customer satisfaction levels.


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