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Oracle Customer Experience (CX) Service Cloud
The Key Nine Drivers
Complete your journey to modern customer service with the resources below.
1 – Infographic: The Modern Customer Service Imperative
Infographic: The Modern Customer Service Imperative
Rethink your approach to modern customer demands with these key service statistics.
2 – Video: Roadmap to Modern Service Animation
Video: Roadmap to Modern Service Animation
Test-drive Oracle Service Cloud and discover big business benefits along the way.
Watch now (1:21)3 – Executive Brief: Overview of the Modern Service Journey
Executive Brief: Overview of the Modern Service Journey
Deliver consistent and connected multichannel service engagements with this quick and easy overview.
Read now (PDF)
4 – Ebook: Steps to Modernize Your Service
Ebook: Steps to Modernize Your Service
Discover 9 ways to modernize your customer service operations.
Read more (PDF)
5 – White Paper Series: Get Going, Get Better, and Get Ahead
White Paper Series: Get Going, Get Better, and Get Ahead
Join the world of modern customer service by exploring Oracle’s three key stages that help provide seamless, connected, multichannel engagements.
8 – Assessment: Get Started Rate Your Service
Assessment: Get Started Rate Your Service
Where are you on the route to modern customer service success? Take our assessment to find out and reach your destination faster.
6 – Blueprint Series: A Step-by-Step Guide to Service Success
Blueprint Series: A Step-by-Step Guide to Service Success
Your blueprint for every step of the journey.
7 – White Paper: Complete Guide to Mapping Your Journey
White Paper: Complete Guide to Mapping Your Journey
Your fool-proof strategy to consistent, modern customer service success.
Read more (PDF)9 – Quick Tour: Oracle Service Cloud
Quick Tour: Oracle Service Cloud
Take a quick tour of Oracle cloud applications for customer service.
Access nowWebinar: Customer Care Leadership Roundtable
Webinar: Customer Care Leadership Roundtable
Hear industry experts discuss best practices and innovative CX trends that clear your path to modern customer service success.
Watch now (1:09:32)Webinar Series: Analyst Insights on Modern Service
Webinar Series: Analyst Insights on Modern Service
Build reliable relationships with your customers to gain actionable business data that drives sustainable growth, cost savings, and profits.