Sales and Service at CloudWorld

Connect with product experts, partners, and customers like you to learn how to create amazing customer and employee experiences with Oracle Sales, Oracle Service, and Oracle Field Service.

Better customer experiences start with better experiences for sales, customer service, and field agents. Sellers shouldn’t have to jump through hoops to sell goods and services, and agents shouldn’t have to spend hours searching for answers to deliver high-quality customer interactions. With Oracles Sales and Oracle Service, they don’t. Explore this content to learn more about our cloud solutions.

Hear why Annette Franz, founder and CEO of CX Journey, is looking forward to Oracle CloudWorld.

The future of sales and service

Learn more about our approach to the shifting landscape across sales, service, and field service.

Revenue transformation

B2B companies will explore how to establish and manage revenue-aligned sales targets; sell subscriptions of products and services; and provide global visibility into reporting.

Asset-based field service

Explore how to predict and prevent downtime, proactively maintain assets, and launch revenue generating service models by connecting the entire service lifecycle.

Next-generation sales

Help sellers sell more by identifying the highest-quality sales opportunities, guiding them through each step of the sales cycle, and delivering a configured quote and proposal.

Digital-first service

Make it easy for B2B organizations to provide agent-assisted and self-service customer support across contact centers, digital service channels, email, SMS, and social.

Featured sessions

Meet the Markie winners

Celebrate the accomplishments of advertising, marketing, sales, and service organizations that are setting new and innovative standards for engaging customer experiences across the buyer journey. Meet the winners of the 16th annual Markie Awards and the partners helping make their success possible.

Build your agenda

What will you discover at CloudWorld? From innovation keynotes and technical workshops to customer sessions and an exhibition packed with partner solutions, you’ll find unique value for your role, business, and industry. Browse the Session Catalog for more details.

CloudWorld Agenda, details below CloudWorld Agenda, details below
    • Registration: 9am - 11pm
    • CloudWorld Hub: Closed
    • Always On: Closed
    • Registration: 7am - 8pm
    • CloudWorld Hub: 1pm - 8pm
    • Always On: Networking lounges for Consulting, Support, Industries and more
    • Keynote: 9am - 10:30am
    • Learning sessions, hands-on labs, tutorials, certifications, lightning sessions: 11am - 4pm
    • Keynote: 4pm - 5:30pm
    • Welcome reception and award ceremonies in the CloudWorld Hub: 5:30pm - 8pm
    • Open time: 8pm - 12am
    • Registration: 7am - 10pm
    • CloudWorld Hub: 7:30am - 6pm
    • Always On: Networking lounges for Consulting, Support, Industries and more
    • Keynote: 9am - 10:30am
    • Learning sessions, hands-on labs, tutorials, certifications, lightning sessions: 9am - 5:30pm
    • Keynote: 4pm - 5:30pm
    • Open time: 5:30pm - 9pm
    • The CloudWorld Party: 9pm - 12am
    • Registration: 7am - 3pm
    • CloudWorld Hub: 8am - 2pm
    • Always On: Networking lounges for Consulting, Support, Industries and more
    • Learning sessions, hands-on labs, tutorials, certifications, lightning sessions: 9am - 4:30pm
    • Conference concludes, attendee departures

Start planning for CloudWorld

  • Passes and pricing

    Don’t wait to register! Discover how you can save with early or group registration.

  • Travel and hotels

    Check out details for traveling to Las Vegas, booking hotels, and getting around.

  • FAQs

    Our extensive FAQs answer the most-asked questions—and provide contact details for support.

August 14 is the last day to get our best price and save $200.