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Network Orchestration and Order Fufillment

Accelerate the design, delivery, and lifecycle management of 5G, fiber, and digital services. Dynamically manage virtualized and software-driven networks with an open, multidomain service and network orchestration solution.

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Swisscom selected Oracle to create a lean BSS/OSS architecture to support new cloud services.

Architect the foundation of a great customer experience, from order to fulfillment

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Build an open, multidomain network and service orchestration platform so you can rapidly design, launch, and manage the lifecycle of customer orders and services.

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Coordinate every aspect of delivering customer orders across inventory, activation, fulfillment, billing, and shipping systems with cloud native order and service management.

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Dynamically manage service and network inventory with a unified view across inventory sources and service assurance integration.

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Communications Consulting and Systems Integration

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Rationalization and modernization of the OSS are key to a digital back office for 5G

Anil Rao, Research Director, Telecoms Applications, Analysys Mason

The back office, consisting of the operational support systems (OSS) and the associated processes, is a critical link between the front office customer-facing business systems and the network. In preparation for the 5G era, CSPs need a two-pronged approach to achieve a fit-for-purpose OSS. First, CSPs must execute a rationalization strategy to achieve a lean OSS estate by retiring the redundant tools accumulated over the years. Complementing the OSS rationalization strategy, CSPs must embrace modern cloud native software design and engineering principles, i.e., containers, microservices, and DevOps/CI/CD.

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Cloud learning

Accelerate service design and order fulfillment

Cloud native order and service management improves service agility, increases efficiency and adaptability, and fuels innovation by moving to a service-based, IT-centric network.

Industry insights

Modernizing the back office: the foundation for digital transformation

The importance of the back office is often overlooked in the effort to transform the customer experience.

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Monetize network investments with OSS modernization

Open, agile solutions coupled with cultural change are keys to success.

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