Oracle公用事业

Oracle公用事业解决方案

Oracle收购Opower

Oracle将与Opower强强联合,成为价值2.3万亿美元的公用事业行业中先进的云提供商。

 

Oracle 客户与高管探讨云驱动的转型。

您能否提供卓越绩效?

制定高效的战略流程

实现卓越运营的关键在于运用恰当的技术帮助公用事业企业打造能够让客户获益的可靠、安全、可扩展的技术和流程。

公用事业概述信息图
62%

的公用事业企业存在数据分析技能差距

数据分析技能缺口
数据分析技能缺口图标
50%

的公用事业企业采用智能电网数据来提升客户满意度

智能电网数据
智能电网数据图标
20%

的公用事业企业认为自己在满足人们信息需要方面表现为“A+”。

公用事业企业自我评价为A+
公用事业企业自我评价为A+图标
公用事业企业为数据潮做好准备
17%

的公用事业企业为数据潮做好了充分准备

公用事业企业为数据潮做好准备图标

公用事业行业细分


热点聚焦

案例研究: 迅速上云 —  面向公用事业的云技术

调查

Oracle公用事业研究

近期一项对100位北美高管的调查显示,公用事业企业正逐渐接受云技术。

电子书: 将复杂的数据转变为业务价值

电子书

公用事业注重分析

数据分析为规划、流程和战略决策奠定基础。

能源效率测量与验证报告

资源

能源效率测量与验证报告
久经考验的能源节省技术

75项独立评估结果让您安枕无忧。

Exelon Focuses on Delivering Enhanced Customer Experience

 

Oracle Opower Enables ComEd to Reduce Its Carbon Footprint

 

SEWA Reduces Environmental Impact with Oracle Customer Care and Billing System

Oracle Utilities Customer Care and Billing helps us to drive sustainability and make life easier for the population of Sharjah. Our customers can now receive and pay regular bills online, eliminating paper use and the need to travel to dedicated payment counters.

— H.E. Dr. Rashid Alleem, Chairman, Sharjah Electricity & Water Authority (SEWA)

ESB Networks Powers Up Ireland’s Homes, Businesses and Critical Infrastructure with Oracle

Oracle’s system allows us to have a real-time visualisation of the status of the entire electricity network. The interconnectivity of the NMS allows us to quickly roll-out updates to users as conditions change. This is really valuable during storms which can impact on electricity supplies to large numbers of premises.

— Marguerite Sayers, Managing Director, ESB Networks

SEWA Drives Customer Care with Oracle Utilities

 

How Mercury Energy Accomplished the Impossible: Increased Brand Value and Reduced Customer Churn — All While Cutting Customer Service Costs

At the end of the day, you cannot survive without your customer liking you and advocating for you, whether you’re a regulated utility or in a competitive market, and that’s what it’s about.

— James Munro, General Manager, Mercury Energy

How does Glendale cut peak demand by 6% with 85% customer satisfaction? By turning AMI data into actionable insights.

At Glendale, we’re committed to empowering our customers with the information and tools they need to save energy and money.

— Steve Zurn, General Manager, Glendale Water & Power

Oracle Cloud Helps Utilities Make Better, Faster Business Decisions

As a leading systems integrator and Oracle PartnerNetwork member, we worked closely with the Oracle Utilities team on co-development activities for Oracle Utilities Analytics. This solution can enable utilities around the world to leverage robust analytics capabilities and gain immediate access to valuable insight. Drawing on Cognizant’s extensive global experience and expertise in implementing Oracle Business Intelligence and working with Oracle Cloud, we are continuing to develop new implementation resources for Oracle Utilities Analytics Cloud Service for utilities worldwide.

— John Gustafson, Vice President, Energy and Utilities at Cognizant

Tucson Electric Power Reduces Average Call Handling Time with Upgraded Oracle Utilities Customer Care and Billing System

We wanted to implement a solution that would improve security for sensitive data, automate manual business processes, and decrease system maintenance costs. We partnered with Cognizant and Origin Consulting to upgrade to Oracle Utilities Customer Care and Billing 2.4 because it meets all our goals and more.

— Ramon Vazquez, IT Customer Applications Supervisor, Tucson Electric Power

UTE Enables New Product Development and Facilitates Contact with Customers Through New Communication Channels

Thanks to its flexibility, versatility, and high level of parameterization, Oracle solutions, including Oracle Utilities Customer Care and Billing, and Oracle Business Intelligence Suite, Enterprise Edition, have helped UTE quickly meet both government and business requirements that we could not have addressed with our legacy system.

— Silvia Emaldi, Resources Manager, UTE

Exelon Focuses on Delivering Enhanced Customer Experience
Oracle Opower Enables ComEd to Reduce Its Carbon Footprint
SEWA Reduces Environmental Impact with Oracle Customer Care and Billing System
ESB Networks Powers Up Ireland’s Homes, Businesses and Critical Infrastructure with Oracle
SEWA Drives Customer Care with Oracle Utilities
How Mercury Energy Accomplished the Impossible: Increased Brand Value and Reduced Customer Churn — All While Cutting Customer Service Costs
How does Glendale cut peak demand by 6% with 85% customer satisfaction? By turning AMI data into actionable insights.
Oracle Cloud Helps Utilities Make Better, Faster Business Decisions
Tucson Electric Power Reduces Average Call Handling Time with Upgraded Oracle Utilities Customer Care and Billing System
UTE Enables New Product Development and Facilitates Contact with Customers Through New Communication Channels

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