许多企业如今正加速迁移至软件即服务 (SaaS) 等云解决方案,以获得自身所需的速度、灵活性和安全特性。然而,由于缺乏专业知识,它们无法充分发挥 SaaS 应用的价值。Oracle 高级客户服务可为您提供帮助。
通过应用功能提升用户的工作效率和满意度
需要提供卓越的 SLA 并在关键时刻确保业务连续性
随着云环境和业务的发展,需要提供卓越的可操作性和性能
需要更加有效地保护应用免受未经授权的访问和威胁
“When it comes to understanding our environment and helping us to stabilize it, I think Advanced Customer Services ranks highly.Advanced Customer Services shares the same aims that we do which is better utilization of the products and services that we have.I can’t think of another partner that would be able to put it together like that.”
通过前瞻性支持、指导和优先问题解决,大幅提升关键业务流程的可用性和性能。
面向 IaaS 和 PaaS 的 Oracle Cloud Priority Support现已推出:面向 SaaS 的 Oracle 增强支持服务
Oracle SaaS 增强支持服务旨在帮助您的企业充分利用 Oracle 云应用,取得最大业务成功。
“Our Technical Account Manager is a fantastic extension to our team and is professional, reliable, and a pleasure to work with day to day.Through Advanced Customer Services, we will be able to increase our ability to contact a defined customer segment by 20%, and thus increase our business opportunity and reduce churn.”
Oracle 云优先支持服务可助您充分释放您的 Oracle 云投资价值。您可以跨所有 Oracle 云部署获得个性化支持和指导,快速解决问题,获得卓越的客户体验。
想清晰了解 Oracle SaaS 季度升级给您的业务流程带来了哪些影响?使用 Oracle SaaS 回归测试,您可以提前识别 SaaS 升级可能带来哪些问题并做好准备。
Save the Children 利用 Oracle 高级客户服务和 Oracle HCM 云的专业功能改善业务流程,确保为全球的弱势儿童提供必要的帮助。
“Oracle Advanced Customer Services is a key partner in making our Oracle HCM Cloud environment a success.Their product knowledge and expertise help us ensure we are maximizing utilization and functionality within the full Oracle HCM suite.Through partnership with ACS, we are leveraging Oracle HCM Cloud to support HR and enterprise initiatives and drive the organization forward.”
您是否准备好采取进一步行动,充分发挥 Oracle 云的投资价值?我们将在您前行的每一步中为您提供全方位支持。
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