From user adoption and technical optimization to business continuity and security, Oracle Advanced Customer Services offers a targeted and flexible services portfolio to address your key SaaS requirements.
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Companies are moving to cloud solutions such as software as a service (SaaS) at an ever-increasing rate, seeking to gain the speed, flexibility, and security features that their business requires. Yet many of these same businesses may not have the in-house expertise to get the most out of their SaaS applications. Oracle Advanced Customer Services can help.
Need to enable user productivity and satisfaction with application functionality
Need to deliver superior SLAs and ensure business continuity when it matters most
Need to deliver outstanding operability and performance as the cloud environment evolves along with the business
Need to better shield applications from unauthorized access and threats
“By adopting Oracle as a single, complete cloud for financials, planning, and HR functions, we saved millions of dollars in upgrade costs—and also expedited maintenance tasks by 400%. Oracle Advanced Customer Services also helped us to ensure system stability and maximize the value of our Oracle investment.”
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简化 PaaS for SaaS 扩展和集成，充分利用专家技术指导和问题解决技能，实现高效的变更和发布管理。Oracle 高级支持工程师 (PDF)
通过全天候托管安全服务和无缝、用户友好的身份管理来增强安全功能。Oracle 托管身份云服务 (PDF)
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