Oracle Accessibility Conformance Report

VPAT® Version 2.3 - April 2019

Name of Product:

PeopleSoft Campus Solutions Applications (July 2020 revision) 9.2x

Product Description:

This VPAT summarizes the PeopleSoft Campus Solutions Applications version 9.2x and is dependent on the PeopleSoft Enterprise Tools VPAT.

Date:

19-Aug-2020

Contact Information:

accessible_ww@oracle.com

Notes:

This VPAT does not cover the following product areas:

  • This VPAT only applies to pages within the Campus 9.2x products which are either self service, for example Student Center, or high visibility administration pages, for example Build Program.
  • BI Publisher (XMLP) reports are delivered as sample reports.  The usage of these sample reports are intended for printing purposes only and therefore are not considered accessible.  The content contained within these sample reports may be obtained and viewed through alternate accessible means such as an online page or query.
  • Delivered application SQR reports are considered to be samples.  The majority of these reports are intended for printing purposes only and therefore are not considered accessible.  The content within these sample reports may be obtained and viewed through alternate accessible mean such as an online page or query.
  • Oracle Help Center, Library Version and Product Documentation in PDF format are not covered by this VPAT.
  • Third-party products often configured with PeopleSoft Campus Solutions are not covered by this VPAT.
  • Campus Mobile is not covered by this VPAT.

Screen Reader Mode is configured in PeopleSoft products on a per user basis. With PeopleTools, there are a variety of methods which can be used to enable Screen Reader Mode. The first method is at sign-on, where the user can select a checkbox directly on the sign-on page to enable Screen Reader Mode. The second method allows each individual user to configure the User Interface (UI) mode in which they operate, whether it is Standard User Mode or Screen Reader Mode. The UI mode is set via the user preferences in PeopleTools Personalizations. To set Screen Reader Mode user preferences, the user navigates to 'My Personalizations' and then selects 'Personalize General Options.' The next step is to set the Accessibility Features Personalization Option to 'Use Screen Reader Mode'.

There is a section in the document "PeopleSoft PeopleTools 8.58 PeopleBook: Accessibility Guide" titled "Enabling Accessibility Layout Features to Support Assistive Technology" that further explains the steps to configure Screen Reader mode in the application.

Dependent Products


This product interacts with or is built with the other Oracle products listedin this section. Click below to view information about the accessibility ofthese dependent products. Products listed are the versions available at thetime of publication of this document; newer documents may be available that supersedethese versions.

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/index.html

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/GuidelineIncluded In Report
Web Content Accessibility Guidelines 2.1Level A - Yes
Level AA - Yes
Level AAA - No
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018Yes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports
The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Partially Supports
Some functionality of the product does not meet the criteria.
Does Not Support
Majority of functionality of the product does not meet the criteria.
Not Applicable
The criteria are not relevant to the product.

WCAG 2.1 Report

Table 1 also documents conformance with:

  • Section 508: Chapter 5 - 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 - 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.1 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria
Conformance Level
Remarks and Explanations
1.1.1 Non-text Content (Level A)Partially Supports

The product does not utilize the following:

  • Time-based media.
  • CAPTCHA.
  • Tests that contain non-textual content.

The product was tested for:

  • Non-text content that is presented to the user has a text alternative.
  • Controls that accept user input have meaningful labels and describes its purpose.
  • Non-text content that is for presentation purposes only is implemented in a way that it can be ignored by an AT.

Exceptions to the above are as follows:

  • Two issues were identified in
    - Fluid Ethnicity Details
    - Activity Management WorkCenter
    where the "ALT text" was not provided for images in the page.  Bug 31659922.
  • Two issues were identified in Financial Aid
    - Maintain Application 2018 - 2019
    - Maintain Application 2020 - 2021
    where when the user tabs to a radio button with multiple radio buttons, the screen reader did not read the number of radio buttons.  Bug 31659951.
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.2 Captions (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.4 Captions (Live) (Level AA)Not ApplicableThe product has no multimedia.
1.2.5 Audio Description (Prerecorded) (Level AA)Not ApplicableThe product has no multimedia.
1.3.1 Info and Relationships (Level A)Partially Supports

The product was tested for:

  • Column and Row headers on data tables.
  • No information is solely conveyed through the style sheet.
  • Layout tables use appropriate markup

Exceptions to the above are as follows:

  • Four issues were identified in
    - Manage Classes
    - Self-Service Faculty Center
    - Activity Management
    - Profile Personal Details
    where the labels in the table summary and column headers did not make sense in accessible mode.  Bug 31659968.
     
  • Eight issues were identified in
    - My Weekly Schedule
    - Constituent Transaction Management
    - Activity Management WorkCenter
    - Manage Classes
    - Advisor Center and Student Center Classic Self-Service
    - Activity Roster Self-Service
    - Tasks - To Do list
    where layout tables were marked up in such a way that they were mistaken for data tables. Bug 31658885.
     
  • Two issues were identified in
    - View Grades
    - View My Classes
    where there were objects that looked like a heading but did not get noted as a heading, yet there was no error.  Bug 31660039.
     
  • An issue was identified in View Grades where grid column headings were not available for Add, Delete, Row Number or Row Selection Indicator Columns in a grid.  Bug 31660106.
1.3.2 Meaningful Sequence(Level A)Supports

The product was tested to ensure that the sequence in which content is presented is in a logical tab order.

1.3.3 Sensory Characteristics(Level A)Supports

The product was tested for:

  • Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound
1.3.4 Orientation (Level AA)Supports

The product was tested for:

  • Text is displayed in both device orientations without loss of functionality or visibility of the text.
1.3.5 Identify Input Purpose (Level AA)Not Supported

The product has not yet been evaluated for this criteria.  Bug 31683805.

1.4.1 Use of Color(Level A)Supports

The product was tested for:

  • The product does not use colors as the only visual means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.
1.4.2 Audio Control(Level A)Not ApplicableThe product has no multimedia.
1.4.3 Contrast (Minimum) (Level AA)Supports

The product was tested for visual presentation of text to ensure that a contrast ratio of at least 4.5:1 is applicable. Images of text are not utilized in the product.
The visual presentation of the product is delivered using a specific PeopleTool's style sheet, "Tangerine" which has been tested to conform to these contrast requirements. The settings in the delivered style sheet can be overridden by the user, the browser settings, or the operating system.

1.4.4 Resize text(Level AA)Supports

The product was tested for browser zoom up to 200%.

1.4.5 Images of Text(Level AA)Not Applicable

The product does not utilize images of text.

1.4.10 Reflow (Level AA)Not Supported

The product has not yet been evaluated for this criteria.  Bug 31683805.

1.4.11 Non-text Contrast (Level AA)Not Supported

The product has not yet been evaluated for this criteria.  Bug 31683805.

1.4.12 Text Spacing (Level AA)Not Supported

The product has not yet been evaluated for this criteria.  Bug 31683805.

1.4.13 Content on Hover or Focus (Level AA)Supports

The product was tested for:

  • Dismissable -The content can be dismissed without moving the pointer or keyboard focus.
  • Hoverable - When pointer hover triggers additional content, the pointer can be moved over the additional content without the additional content disappearing.
  • Persistent - The additional content remains visible until the hover or focus trigger is removed, the user dismisses it, or its information is no longer valid.
2.1.1 Keyboard(Level A)Supports

The product does not disrupt the features related to accessibility on the end users platform.   Hotkeys/keyboard shortcuts are available for certain functions of the product.

The product was tested for:

  • Consistent use of keyboard keys to perform selection and action.
2.1.2 No Keyboard Trap (Level A)Supports

The product was tested for:

  • Movement of focus through each control can be done using only the keyboard, with no "keyboard trap" that prevents focus from moving away from any control.
2.1.4 Character Key Shortcuts (Level A)Supports

The product was tested for:

  • There are no single character keyboard shortcuts.
2.2.1 Timing Adjustable(Level A)Supports

The product was tested for:

  • Inactivity timeout options to continue or exit.
  • Inactivity timeout length is configurable by the Administrator.
2.2.2 Pause, Stop, Hide (Level A)Not Applicable

The product does not contain animation and does not utilize auto-updating that starts automatically or auto-updating that is presented in parallel with other content.

2.3.1 Three Flashes or Below Threshold(Level A)Supports

The product was tested to ensure that elements do not flash or blink outside of the required thresholds.

2.4.1 Bypass Blocks(Level A)Supports

The product was tested for:

  • The product provides HTML headers which enable the user to bypass blocks of content.   Headers are provided for Page Titles, Group Boxes, Scroll Areas, and Grids (Tables)
2.4.2 Page Titled(Level A)Partially Supports

The product was tested for meaningful titles that describe the topic or purpose of the web page.

Exceptions to the above are as follows:

  • Two issues were found in
    - View Grades
    - Person Profile Add Emergency Contact
    where the title was not considered meaningful.  Bug 31658808.
2.4.3 Focus Order(Level A)Partially Supports

The product  was tested for:

  • Logical tab order through the product controls and selectable elements.
  • Consistent use of keyboard keys to perform selection and action.

Exceptions to the above are as follows:

  • Six pages were identified in Manage Classes and in Financial Aid
    - Maintain Application 2018 - 2019
    - Maintain Application 2019 - 2020
    - Maintain Application 2020 - 2021
    where the tab order was not in a logical form (e.g., top down or left to right and in sequence).  Bug 31660051.
2.4.4 Link Purpose (In Context)(Level A)Partially Supports

The product was tested to ensure that the purpose of each link can be understood, its label is meaningful,  and that labels are not vaguely worded. Exceptions to the above are as follows:

  • Eight issues were identified in
    - Financial Aid Maintain Application 2020 - 2021
    - Program Enrollment
    - View My Classes
    - View Grades
    - Academic Planner
    where the label did not appropriately describe the purpose for links related to View Requirement Details, Description, Class and Academic Standing.  Bug 31660080.

  • Three issues were identified in
    - Manage Classes
    - View My Classes
    - View Grades
    where the mouse over text for links and images did not convey a consistent meaning.  Bug 31660067.

2.4.5 Multiple Ways(Level AA)Supports

The product provides multiple methods to navigate to a page including:

  • Drop down menu.
  • Related Actions.
  • Links on a page.
  • Search feature to find a page.
2.4.6 Headings and Labels(Level AA)Partially Supports

The product was tested for:

  • Structure and hierarchy conveys meaningful text in header elements on pages.
  • Column and Row headers on data tables.

Exceptions to the above are as follows:

  • Eighteen issues were identified in Financial Aid:
    - Maintain Application 2018 - 2019
    - Maintain Application 2019 - 2020
    - Maintain Application 2020 - 2021
    - Maintain Application 2021 - 2022
    and in
    - Activity Management WorkCenter
    - Manage Classes
    - View My Classes
    - Self-Service Faculty Center
    - Academic Planner
    - Activity Management
    where the label was not appropriate for the control/field. Bug 31659231.
     
  • Seventeen issues were identified in Financial Aid:
    - Maintain Application 2018 - 2019
    - Maintain Application 2019 - 2020
    - Maintain Application 2020 - 2021
    - Maintain Application 2021 - 2022
    and in
    - Academic Records
    - Course History
    - View My Classes
    - Academic Planner
    - View Student Budget Summary
    where the page was found to be missing header information.  Bug 31659979.
     
  • An issue was identified on the Activity Roster Summary where the row headers did not uniquely identify the row in the Course Activities table. Bug 31659874.
2.4.7 Focus Visible(Level AA)Supports

The product was tested for:

  • Visual cues or feedback to the position of the cursor within the product.
  • AT product successfully tracks cursor focus.
2.5.1 Pointer Gestures (Level A)Supports

The product was tested for:

  • There are no multipoint or path-based gesture actions.
2.5.2 Pointer Cancellation (Level A)Supports

The product was tested for:

  • When an operation uses a single pointer, the down-event of the pointer is not used to execute any part of the function
  • When an operation uses a single pointer, completion of the function is on the up-event, and a mechanism is available to abort the function before completion or undo the function after completion.
  • When an operation uses a single pointer, the up-event reverses any outcome of the preceding down-event.
2.5.3 Label in Name (Level A)Not Supported

The product has not yet been evaluated for this criteria.  Bug 31683805.

2.5.4 Motion Actuation (Level A)Supports

The product was tested for:

  • There are no functions that require motion of the device.
3.1.1 Language of Page(Level A)Supports

The product was tested to ensure the language of the page can be determined.

3.1.2 Language of Parts(Level AA)Supports

The product was tested to ensure the language of the page can be determined.

3.2.1 On Focus(Level A)Supports

The product was tested for:

  • When an element receives focus, it does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window.
3.2.2 On Input(Level A)Supports

The product was tested for:

  • Changes in the value of user interface components does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window.
3.2.3 Consistent Navigation(Level AA)Supports

The product was tested for consistent navigation and order across pages.

3.2.4 Consistent Identification(Level AA)Partially Supports

The product has been tested to ensure a consistent User Interface.

Exceptions to the above are as follows:

  • Two issues were identified in
    - Course History
    - Class Information
    where objects within the page did not operate consistently.  Bug  31660021.
3.3.1 Error Identification(Level A)Supports

The product was tested for:

  • When input errors are detected, they are described to the user in text, including the identification of the item where the error occurred.
3.3.2 Labels or Instructions (Level A)Supports

The product was tested for meaningful labels, instructions where applicable, and ALT text.

3.3.3 Error Suggestion (Level AA)Supports

The product provides messages for input when input errors are automatically detected.   The error messages contain information indicating what the error is and instructions on how to correct the error when known.

The product was tested for:

  • Where suggestions for fixing an input error are known, they are provided to the user.
3.3.4 Error Prevention (Legal, Financial, Data)(Level AA)Supports

The product was tested to ensure that when legal commitments or financial transactions occur that modify or delete user-controllable data that one or more of the following is true:

  • Data that is entered by the user is validated for input errors and the user is provided an opportunity to correct the errors before submission.
  • Confirmation pages are available for reviewing, confirming, and correcting input before finalizing the submission of data.
  • Submissions are reversible or can be re-entered by the user.
4.1.1 Parsing(Level A)Partially Supports

The application was tested for:

  • Duplicate IDs in the HTML.
  • Elements in the HTML have complete start and end tags, are properly nested, do not contain duplicate attributes, and have unique IDs.
  • Pages validate to the HTML specification.

Exceptions to the above are as follows:

  • Four issues were identified in Activity Management WorkCenter and in Financial Aid:
    - Maintain Application 2019 - 2020
    - Maintain Application 2021 - 2022
    where form fields do not have a unique ID.  Bug 31660090.
4.1.2 Name, Role, Value (Level A)Partially Supports

The product was tested in accessible mode for:

  • HTML controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc.
  • Additional state information is programmatically exposed for HTML controls, such as whether a field is ‘required’.
  • Custom controls have appropriate roles specified using the ROLE attribute.
  • Custom controls have appropriate state and property information conveyed using the relevant WAI-ARIA or HTML5 attributes.
  • Frames have a meaningful title specified in the TITLE attribute.

Exceptions to the above are as follows:

  • Seventeen issues were identified in
    - Academic Planner
    - Academic Records
    - Course History
    - Activity Management WorkCenter
    - Activity Roster Self-Service
    - View My Classes
    and in Financial Aid
    - Maintain Application 2018 - 2019
    - Maintain Application 2019 - 2020
    - Maintain Application 2020 - 2021
    - Maintain Application 2021 - 2022
    - View Student Budget Summary
    where not all HTML controls have a programmatically associated label. Bug 31660003.

4.1.3 Status Messages (Level AA)Not Supported

The product has not yet been evaluated for this criteria.  Bug 31683805.

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2018 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria
Conformance Level
Remarks and Explanations
302.1 Without VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of ColorNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without SpeechNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited ManipulationNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and StrengthNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning AbilitiesNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

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Chapter 4: Hardware

These criteria are all Not Applicable because the product is not Hardware

Chapter 5: Software

Criteria
Conformance Level
Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
 502 Interoperability with Assistive TechnologyHeading cell - no response requiredHeading cell - no response required
502.2.1 User Control of Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility FeaturesNot ApplicableThe product is designed to be isolated from the underlying platform.
 502.3 Accessibility ServicesHeading cell - no response requiredHeading cell - no response required
502.3.1 Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and HeadersNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.4 ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.6 Label RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.8 TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.10 List of ActionsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on ObjectsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.14 Event NotificationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
 503 ApplicationsHeading cell - no response requiredHeading cell - no response required
503.2 User PreferencesNot ApplicableThe product is designed to be isolated from the underlying platform.
503.3 Alternative User InterfacesNot ApplicableThe product does not have assistive technology features.
 503.4 User Controls for Captions and Audio DescriptionHeading cell - no response requiredHeading cell - no response required
503.4.1 Caption ControlsNot ApplicableThe product has no multimedia.
503.4.2 Audio Description ControlsNot ApplicableThe product has no multimedia.
 504 Authoring ToolsHeading cell - no response requiredHeading cell - no response required
504.2 Content Creation or EditingSupports

See WCAG 2.0 Section.

504.2.1 Preservation of Information Provided for Accessibility in Format ConversionNot Applicable

The product does not include authoring tools that provide format conversions or saving content in multiple formats.

504.2.2 PDF ExportNot Applicable

The product does not provide export of PDF files.

504.3 PromptsNot Supported

The product does not prompt authors to create accessible content.   Bug 30040226.

504.4 TemplatesNot Applicable

The product does not provide templates.

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Chapter 6: Support Documentation and Services

Criteria
Conformance Level
Remarks and Explanations
 602 Support DocumentationHeading cell - no response requiredHeading cell - no response required
602.2 Accessibility and Compatibility FeaturesSupports

The product documentation describes:

  • Screen Reader mode user preferences and runtime.
  • Special keystrokes needed to operate controls.
  • Workarounds.

Accessibility-related documentation can be found in the PeopleSoft PeopleTools 8.58 PeopleBook: Accessibility Guide which describes screen reader mode and common accessibility related issues and how to prevent them when authoring content.

602.3 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support DocumentationNot Applicable

Product documentation is in electronic format.

 603 Support ServicesHeading cell - no response requiredHeading cell - no response required
603.2 Information on Accessibility and Compatibility FeaturesSupportsOracle Global Customer Support can provide information about accessibility features of the product.
603.3 Accommodation of Communication NeedsSupportsOracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.

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Oracle Legal Disclaimer

The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.