Oracle Accessibility Conformance Report

VPAT® Version 2.3 - April 2019

Name of Product:

Oracle Retail Store Operations Cloud Service 19.2

Product Description:

This mobile application is used by Store employees to conduct operations within stores

  • Receive from warehouse, store or supplier
  • Ship to warehouse, store, supplier or customer
  • Count stock,
  • Stock shelves
  • Adjust inventory
  • Fulfil customer orders

Date:

27-Jan-2021

Contact Information:

accessible_ww@oracle.com

Notes:

Training and materials provided by OU (Oracle University) and the RLS (Retail Learning Service) are excluded from this ACR. 

Dependent Products


This product interacts with or is built with the other Oracle products listedin this section. Click below to view information about the accessibility ofthese dependent products. Products listed are the versions available at thetime of publication of this document; newer documents may be available that supersedethese versions.

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/index.html

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/GuidelineIncluded In Report
Web Content Accessibility Guidelines 2.1Level A - Yes
Level AA - Yes
Level AAA - No
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018Yes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports
The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Partially Supports
Some functionality of the product does not meet the criteria.
Does Not Support
Majority of functionality of the product does not meet the criteria.
Not Applicable
The criteria are not relevant to the product.

WCAG 2.1 Report

Table 1 also documents conformance with:

  • Section 508: Chapter 5 - 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 - 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.1 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria
Conformance Level
Remarks and Explanations
1.1.1 Non-text Content (Level A)Supports

Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for tested for:

  • Images that convey information have meaningful alternative text using the UIAccessibility Label attribute and are marked with the Image trait
  • Controls have an associated name
  • Non-text characters are not used or have meaningful alternative text
  • CAPTCHAs are not used
  • Text summary or alternative is provided for time-based media
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.2 Captions (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.4 Captions (Live) (Level AA)Not ApplicableThe product has no multimedia.
1.2.5 Audio Description (Prerecorded) (Level AA)Not ApplicableThe product has no multimedia.
1.3.1 Info and Relationships (Level A)Supports

Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for:

  • User interface component labels are associated with the fields they are labeling through use of the label's text as the Label trait of the labeled field
  • Headings are marked as such using the accessibility Heading attribute
  • Tables are contained in a Table component
1.3.2 Meaningful Sequence(Level A)Partially Supports

 Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for: 

  • The platform's built-in Assistive Technologies (AT - VoiceOver or TalkBack) reading/presentation sequence matches the logical reading sequence

Exceptions:

  • Screen reader does not read the value  selected from drop down list but reads only the lablel of the field. BUG-28450182
1.3.3 Sensory Characteristics(Level A)Supports

Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for:

  • Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound
  • Instructions provided which refer to graphics included a reference to the text alternative of the graphic
1.3.4 Orientation (Level AA)Supports

Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for:

  • Screen components are visible and scrollable in 'Portrait' and 'Landscape' modes
  • There is no loss of information in any of the modes
1.3.5 Identify Input Purpose (Level AA)Not Applicable

Oracle Retail Store Operations Cloud Service(SOCS) does not collect user information 

1.4.1 Use of Color(Level A)Supports

Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for:

  • Information conveyed by color is available in alternative formats, such as shape, text, font weight
  • Information conveyed by color has a contrast ratio of at least 3:1
1.4.2 Audio Control(Level A)Not ApplicableThe product has no multimedia.
1.4.3 Contrast (Minimum) (Level AA)Supports

Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for: 

  • Large-scale text and images of large-scale text have a contrast ratio of at least 3:1
  • Other text and images of text have a contrast ratio of at least 4.5:1
1.4.4 Resize text(Level AA)Supports

Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for:

  • Text can be resized up to 200% without loss of content or functionality
1.4.5 Images of Text(Level AA)Not Applicable

Oracle Retail Store Operations Cloud Service(SOCS) does not use images to convey text.

1.4.10 Reflow (Level AA)Supports

Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for:

  • Content is presented without loss of information or funcationality at 400% screen zoom
  • On zooming to enlarge the size of content, page content reflows (wrap) to stay within the window's boundaries (viewport) without any loss of information and functionality 
1.4.11 Non-text Contrast (Level AA)Partially Supports

Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for: 

  • User Interface Components are presented with atleast contrast ratio of 3:1 against adjacent colors using Grey Scale analyzer and Color Contrast analyzer tools

Exceptions:

  • Icons on Scan bar, Right arrow in prompt messages, Bar graph in item lookup screen, Check boxes in search criteria screens, Mandatory asterisk mark does not have minimum required contrast ratio of 3:1. BUG-31846880
1.4.12 Text Spacing (Level AA)Not Supported

Oracle Retail Store Operations Cloud Service(SOCS) does not allow setting the text style specifications due to limitations of native mobile applications.

1.4.13 Content on Hover or Focus (Level AA)Not Applicable

Oracle Retail Store Operations Cloud Service(SOCS) does not use hover feature to convey any information.

2.1.1 Keyboard(Level A)Supports

Oracle Retail Store Operations Cloud Service(SOCS) is composed of components that have full keyboard operation implemented as documented in the appropriate platform keyboard operation specification, cited here.
Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were was tested for:

  • Ability to perform functions from the keyboard.
  • Logical movement of focus through the controls using the appropriate platform-specific technique for this, e.g. swiping on touch devices with the built-in screen reader.
  • Proper operation of unique keystrokes, including those listed in the product documentation
2.1.2 No Keyboard Trap (Level A)Supports

Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for:

  • Movement of focus through controls only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control using the appropriate platform-specific technique for focus movement, e.g. via commands to the built-in AT of touch devices
2.1.4 Character Key Shortcuts (Level A)Not Applicable

Oracle Retail Store Operations Cloud Service(SOCS) does not use character key shortcuts.

2.2.1 Timing Adjustable(Level A)Not Applicable

Oracle Retail Store Operations Cloud Service(SOCS) does not use time limits.

2.2.2 Pause, Stop, Hide (Level A)Not Applicable

Oracle Retail Store Operations Cloud Service(SOCS) does not have any moving, blinking, scrolling or auto-updating information.

2.3.1 Three Flashes or Below Threshold(Level A)Supports

No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz.

2.4.1 Bypass Blocks(Level A)Supports

Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline is always automatically met.

2.4.2 Page Titled(Level A)Supports

Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for:

  • The name of the mobile application view is meaningful.
2.4.3 Focus Order(Level A)Partially Supports

Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for:

  • Logical movement through the focusable components using scroll, tap and swipe movements receive focus in an order that preserves meaning an operability.

Exceptions:

  • When carton/item is not in editable mode, the screen reader is not reading the line Item record if 'Display Item Image' configuration key is enabled. BUG-28074696
2.4.4 Link Purpose (In Context)(Level A)Supports

Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for:

  • The text of links and their surrounding paragraph, list, table cell (with marked up table headers), is sufficient to describe their purpose.
2.4.5 Multiple Ways(Level AA)Supports

Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline is always automatically met.

2.4.6 Headings and Labels(Level AA)Supports

Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for:

  • Headers describe the topic or purpose of the content below them
  • Labels describe the purpose of the associated field.
2.4.7 Focus Visible(Level AA)Supports

Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for:

  • Visual indication of the location of the focus using Assisted Technology AT (VoiceOver/TalkBack) to display a focus indicator.
2.5.1 Pointer Gestures (Level A)Not Applicable

There are no multipoint or path-based gesture actions in Oracle Retail Store Operations Cloud Service(SOCS).

2.5.2 Pointer Cancellation (Level A)Not Applicable

There are no single pointer operations in Oracle Retail Store Operations Cloud Service(SOCS).

2.5.3 Label in Name (Level A)Partially Supports

Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for:

  • User interface components with labels have relevant name that conatins text that is same as presented visually

Exceptions:

  • In Item look up, Info screens, reader does not read data as expected . BUG-31836700
2.5.4 Motion Actuation (Level A)Not Applicable

There are no functions that require motion of the device by this product.

3.1.1 Language of Page(Level A)Supports

Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for:

  • Application is in the locale/language of the underlying platform.
3.1.2 Language of Parts(Level AA)Supports

Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for:

  • Proper use of language attribute for text passages that are in a different language than that of the software using the appropriate platform-specific technique for this.
3.2.1 On Focus(Level A)Supports

Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for:

  • When an element receives focus, it does not result in a substantial change to the user interface of the software, an additional change of keyboard focus, or the spawning of a new screen.
3.2.2 On Input(Level A)Supports

Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for:

  • Changes in the value of user interface components does not result in a substantial change to the user interface of the software, an additional change of focus, or the spawning of a new screen.
3.2.3 Consistent Navigation(Level AA)Supports

Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline is always automatically met.

3.2.4 Consistent Identification(Level AA)Supports

Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for:

  • Images and controls are used and identified consistently throughout the product.
3.3.1 Error Identification(Level A)Supports

Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for:

  • When input errors are detected, they are described to the user in text, including identifying the item where the error occurred.
3.3.2 Labels or Instructions (Level A)Supports

Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for:

  • labels or instructions are provided when the product requires user input.
3.3.3 Error Suggestion (Level AA)Supports

Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for:

  • Where suggestions for fixing an input error are known, they are provided to the user.   
3.3.4 Error Prevention (Legal, Financial, Data)(Level AA)Supports

Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for:

  • Submissions can be reversed by the user.
  • Data is checked for input errors with an opportunity for the user to correct them.
  • Data can be reviewed, corrected, and confirmed by the user before they are finalized.
4.1.1 Parsing(Level A)Not Applicable

Markup languages aren't used to generate the user interface

4.1.2 Name, Role, Value (Level A)Supports

Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for:

  • User interface components have a programmatically associated name and role using the UIAccessibility Label property and appropriate Attributes
  • State information, properties, and values are programmatically exposed for user interface components using the appropriate part of the UIAccessibility API
4.1.3 Status Messages (Level AA)Supports

Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for:

  • Status messages are conveyed such that assistive technolgies like screen reader can present the change in status without receiving focus.

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2018 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria
Conformance Level
Remarks and Explanations
302.1 Without VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of ColorNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without SpeechNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited ManipulationNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and StrengthNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning AbilitiesNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

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Chapter 4: Hardware

These criteria are all Not Applicable because the product is not Hardware

Chapter 5: Software

Criteria
Conformance Level
Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
 502 Interoperability with Assistive TechnologyHeading cell - no response requiredHeading cell - no response required
502.2.1 User Control of Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility FeaturesSupports

Oracle Retail Store Operations Cloud Service(SOCS) uses the assistive technology provided by the platform and does not disrupt the platform features that are defined in the platform documentation as accessibility features.

 502.3 Accessibility ServicesHeading cell - no response requiredHeading cell - no response required
502.3.1 Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and HeadersNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.4 ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.6 Label RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.8 TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.10 List of ActionsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on ObjectsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.14 Event NotificationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
 503 ApplicationsHeading cell - no response requiredHeading cell - no response required
503.2 User PreferencesSupports

Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were was tested for:

  • Responds to platform settings for color, contrast, font type, font size, and focus cursor
503.3 Alternative User InterfacesNot ApplicableThe product does not have assistive technology features.
 503.4 User Controls for Captions and Audio DescriptionHeading cell - no response requiredHeading cell - no response required
503.4.1 Caption ControlsNot ApplicableThe product has no multimedia.
503.4.2 Audio Description ControlsNot ApplicableThe product has no multimedia.
 504 Authoring ToolsHeading cell - no response requiredHeading cell - no response required
504.2 Content Creation or EditingNot ApplicableThe product is not an authoring tool.
504.2.1 Preservation of Information Provided for Accessibility in Format ConversionNot ApplicableThe product is not an authoring tool.
504.2.2 PDF ExportNot ApplicableThe product is not an authoring tool.
504.3 PromptsNot ApplicableThe product is not an authoring tool.
504.4 TemplatesNot ApplicableThe product is not an authoring tool.

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Chapter 6: Support Documentation and Services

Criteria
Conformance Level
Remarks and Explanations
 602 Support DocumentationHeading cell - no response requiredHeading cell - no response required
602.2 Accessibility and Compatibility FeaturesSupports

The application documentation provides information on Accessibility and compatibility features

  • This information can be found in the Store Inventory Operations Cloud Service Implementation Guide.  
602.3 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support DocumentationNot Applicable

Product documentation is only in electronic format.

 603 Support ServicesHeading cell - no response requiredHeading cell - no response required
603.2 Information on Accessibility and Compatibility FeaturesSupportsOracle Global Customer Support can provide information about accessibility features of the product.
603.3 Accommodation of Communication NeedsSupportsOracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.

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Oracle Legal Disclaimer

The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.