Oracle Accessibility Conformance Report

VPAT® Version 2.3 - April 2019

Name of Product:

Oracle Cloud Infrastructure Console (OCI) Homepage, Navigation Menu, and Core Services December 2021

Product Description:

The Oracle Cloud Infrastructure (OCI) Console is the Graphical User Interface (GUI) for the Oracle Cloud Infrastructure tools. This includes the front-end user-facing web components and component library framework. This VPAT covers Console for Core Services which refers to the front-end web component library and web pages for:

  • Console Home: homepage, navigation menu, search, region management
  • Six OCI services: Compute, Virtual Cloud Networks, IP Management, Load Balancers, Block Storage, Object Storage

Date:

16-Dec-2021

Contact Information:

accessible_ww@oracle.com

Notes:

This ACR does not cover APIs nor backend services, nor Command Line Interfaces. Excluded functionality includes login/logout, announcements, live chat, cloud shell, profile and all features which are accessed from the navigation menu or by clicking the Quick Actions.

Dependent Products


This product interacts with or is built with the other Oracle products listedin this section. Click below to view information about the accessibility ofthese dependent products. Products listed are the versions available at thetime of publication of this document; newer documents may be available that supersedethese versions.

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/index.html

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/GuidelineIncluded In Report
Web Content Accessibility Guidelines 2.1Level A - Yes
Level AA - Yes
Level AAA - No
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018Yes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports
The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Partially Supports
Some functionality of the product does not meet the criteria.
Does Not Support
Majority of functionality of the product does not meet the criteria.
Not Applicable
The criteria are not relevant to the product.

WCAG 2.1 Report

Table 1 also documents conformance with:

  • Section 508: Chapter 5 - 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 - 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.1 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria
Conformance Level
Remarks and Explanations
1.1.1 Non-text Content (Level A)Partially Supports

The product was tested for:

  • Images that convey information have meaningful alternative text using ALT
  • Images that are decorative are marked up using ALT=”” or CSS background images
  • Controls have an associated name
  • Non-text characters are not used or have meaningful alternative text
  • CAPTCHAs are not used

The following tickets track the identified errors:

  • OCI Jira : CDX-813 - The ShowCopyText field which is hidden on the any resource deails page doesn't have label. However this field is not visible to user and used to hold the full OCID (resource id) in it.
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.2 Captions (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.4 Captions (Live) (Level AA)Not ApplicableThe product has no multimedia.
1.2.5 Audio Description (Prerecorded) (Level AA)Not ApplicableThe product has no multimedia.
1.3.1 Info and Relationships (Level A)Partially Supports

The product was tested for:

  • User interface component labels are associated with the fields they are labeling
  • Headings are encoded with HTML heading tags
  • List markup is used for marking up lists
  • Groups of components are marked up with their description
  • Style sheets are used only to change the layout and presentation on the screen

The following tickets track the identified errors:

  • OCI Jira : UX-12266 - Tables on the Console UI has missing captions, however tables either have headers/lables or part of sub-header on a page which provides the context to the user
  • OCI Jira : CDX-812 - Tables on the Plugin pages UI has missing captions, however tables either have headers/lables or part of sub-header on a page which provides the context to the user
  • OCI Jira : CDX-875 - Row headers not defined for tables with expndable rows
  • OCI Jira : CDX-774 - ListTable without header generates empty <th> and screen reader reads the empty values

 

1.3.2 Meaningful Sequence(Level A)Supports

The product was tested for:

  • The sequence of elements in the DOM matches a logical reading sequence
1.3.3 Sensory Characteristics(Level A)Supports

The product was tested for:

  • Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound
  • Instructions provided which refer to graphics included a reference to the text alternative of the graphic
1.3.4 Orientation (Level AA)Supports

The product was tested for:

  • Text is displayed in both device orientations without loss of functionality or visibility of the text
1.3.5 Identify Input Purpose (Level AA)Supports

The product was tested for:

  • There are no text fields that collect information about the user.
1.4.1 Use of Color(Level A)Supports

The product was tested for:

  • Information conveyed by color is available in alternative formats, such as shape, text, font weight
1.4.2 Audio Control(Level A)Not ApplicableThe product has no multimedia.
1.4.3 Contrast (Minimum) (Level AA)Partially Supports

The product was tested for:

  • Large-scale text and images of large-scale text have a contrast ratio of at least 3:1
  • Other text and images of text have a contrast ratio of at least 4.5:1

The following tickets track the identified errors:

  • OCI Jira : CDX-817 - Capacity Types and Tag Filters fails contrast requirement.  As this occurs in the component libraries, it will occur across the site.
  • OCI Jira : CPD-2488 - Resource not found contrast error on Advanced Search page
1.4.4 Resize text(Level AA)Partially Supports

The product was tested for:

  • Text can be resized up to 200% without loss of content or functionality

The following tickets track the identified errors:

  • OCI Jira : CDX-891 - The resource landing pages adds extra space to the right. As this occurs in the component libraries, it will occur across the site.
1.4.5 Images of Text(Level AA)Supports

The product was tested for:

  • Images of text are not used
1.4.10 Reflow (Level AA)Not Supported

The product was tested for:

  • Text information reflows so that only one direction of scrolling is required while at 400% zoom.
  • An alternative mobile user interface is available and is accessed from the main application.
  • Content that requires two-dimensional layout only presents scroll bars in the component used to present the two-dimensional content.

The following tickets track the identified issues:

UX-12263 - 400% Zoom on Console Home Page brings two dimentional toolbar 

CDX-933 - 400% Zoom on any plugin Page brings 2 dimensional scroll

1.4.11 Non-text Contrast (Level AA)Partially Supports

The product was tested for:

  • Non-text items have a contrast ratio of at least 3:1

The following tickets track the identified issues:

CDX-926 - Status Images on Plugin with Resource Name Text Throws Contrast Error

 

1.4.12 Text Spacing (Level AA)Partially Supports

The product was tested for:

  • When the following attributes and no others are modified there is no loss in functionality or content:
    • Line height (line spacing) to at least 1.5 times the font size
    • Spacing following paragraphs to at least 2 times the font size
    • Letter spacing (tracking) to at least 0.12 times the font size
    • Word spacing to at least 0.16 times the font size

The following tickets track the identified issues:

UX-12265 - Text spacing makes right pane widget's button text mis-aligned

1.4.13 Content on Hover or Focus (Level AA)Partially Supports

The product was tested for:

  • Dismissable -The content can be dismissed without moving the pointer or keyboard focus
  • Hoverable - When pointer hover triggers additional content, the pointer can be moved over the additional content without the additional content disappearing
  • Persistent - The additional content remains visible until the hover or focus trigger is removed, the user dismisses it, or its information is no longer valid

The following tickets track the identified errors:

  • CDX-935 - Hidden text on ShowCopyText component are read by screen readers
  • UX-11117 - "Filter by this time" and "Auto refresh" dropdown options navigation scrolls the entire page
  • UX-11817 - In Dashboard tab, Clicking outside of Plugin's side panel doesn't close the panel
2.1.1 Keyboard(Level A)Partially Supports

The product was tested for

  • Ability to perform functions from the keyboard only, and without requiring specific timings for individual keystrokes
  • Proper operation of unique keystrokes and access keys, including those listed in the product documentation
  • The ability to use the product with OS keyboard aids: StickyKeys and FilterKeys (feature names may be different on different platforms)

The following tickets track the identified issues:

  • OCI Jira : UX-11107 - In Dashboard tab, unable to update layout with keyboard when in "edit layout"
  • OCI Jira : CDX-656 - Customer cannot access time selection from keyboard when selecting a date in the date picker component. Time can still be directly added into the text input, in UTC format. This issue exists from last VPAT.
  • OCI Jira : BLOCK-7797 - Compartment Selection control in Block Volume service UX intermittently throws an error during keyboard navigation while filter is active.
  • OCI Jira : CPD-1982 - In Dashboard Tab, Monitoring Plugin - Couldn't navigate inside View Log Data table
  • OCI Jira : CPD-1979 - In Dashboard Tab, Monitoring Plugin - Pressing "Enter" key from any of the fields in Logging DataTable Plugin opens "Select Logs" plugin
  • OCI Jira : CPD-1967 - In Dashboard Tab, Monitoring Plugin - Pressing "Enter" key from any of the fields in Logging Plugin opens "Select Logs" plugin
2.1.2 No Keyboard Trap (Level A)Supports

The product was tested for:

  • Movement of focus through controls only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control

 

2.1.4 Character Key Shortcuts (Level A)Supports

The product was tested for:

  • Single character keyboard shortcuts are only active when that component has focus.
2.2.1 Timing Adjustable(Level A)Not Applicable

Time limits are not used.

2.2.2 Pause, Stop, Hide (Level A)Supports

The product was tested for

  • Auto-updating: For any auto-updating information that (1) starts automatically and (2) is presented in parallel with other content, there is a mechanism for the user to pause, stop, or hide it or to control the frequency of the update unless the auto-updating is part of an activity where it is essential.

2.3.1 Three Flashes or Below Threshold(Level A)Supports

The product was tested for:

  • No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz
2.4.1 Bypass Blocks(Level A)Partially Supports

The product was tested for:

  • A ‘Skip to Main Content’ link is provided to skip repetitive navigation links at the top of the page
  • Structure and hierarchy is marked up with Header elements outside of repetitive navigation links

The following tickets track the identified errors:

CPD-2478 - Skip to main content in search plugin clearers the search results and query.

2.4.2 Page Titled(Level A)Supports

The product was tested for:

  • Web pages or documents or software have titles that describe topic or purpose.

 

2.4.3 Focus Order(Level A)Supports

The product was tested for:

  • Logical movement through the focusable components using only the keyboard, in an order that follows a meaningful sequence
2.4.4 Link Purpose (In Context)(Level A)Supports

The product was tested for:

  • The text of links and their surrounding paragraph, list, or table cell (with marked up table headers), is sufficient to describe their purpose
2.4.5 Multiple Ways(Level AA)Supports

The product was tested for:

  • Pages can be found using the provided "search" function
  • Pages are in a site table of contents
2.4.6 Headings and Labels(Level AA)Supports

The product was tested for:

  • Headings and labels describe topic or purpose.
2.4.7 Focus Visible(Level AA)Supports

The product was tested for:

  • The logical movement through the focusable components using only the keyboard can be detected easily.
2.5.1 Pointer Gestures (Level A)Not Applicable

There are no multipoint or path-based gesture actions.

2.5.2 Pointer Cancellation (Level A)Supports

The product was tested for:

  • Abort or Undo: Completion of the function is on the up-event, and a mechanism is available to abort the function before completion or to undo the function after completion;
2.5.3 Label in Name (Level A)Supports

The product has been tested for:

  • User interface components that include text and have a label, have a name that contains the text that is presented visually.
2.5.4 Motion Actuation (Level A)Not Applicable

There are no functions that require motion of the device.

3.1.1 Language of Page(Level A)Supports

The product was tested for:

  • Properly set lang attribute for pages
3.1.2 Language of Parts(Level AA)Supports

The product was tested for:

  • No text passages are in a different language than that of the page.
3.2.1 On Focus(Level A)Supports

The product was tested for:

  • When an element receives focus, it does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window.

 

3.2.2 On Input(Level A)Supports

The product was tested for:

  • Changes in the value of user interface components does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window
3.2.3 Consistent Navigation(Level AA)Supports

The product was tested for:

  • Pages that are grouped together into sets with a common navigation mechanism utilize that navigation mechanism in the same fashion, with navigation elements appearing in the same relative order.
3.2.4 Consistent Identification(Level AA)Supports

The product was tested for:

  • Images and controls are used and identified consistently throughout the product
3.3.1 Error Identification(Level A)Partially Supports

The product was tested for:

  • When input errors are detected, they are described to the user in text, including identifying the item where the error occurred

The following tickets track the identified issues:

  • OCI Jira : CDX-858 - Form errors don't get announced when in modal, panel or workflow

 

3.3.2 Labels or Instructions (Level A)Supports

The product was tested for:

  • Labels or instructions are provided when the product requires user input
3.3.3 Error Suggestion (Level AA)Supports

The product was tested for:

  • Where suggestions for fixing an input error are known, they are provided to the user
3.3.4 Error Prevention (Legal, Financial, Data)(Level AA)Supports

The product was tested for:

  • Data can be reviewed, corrected, and confirmed by the user before they are finalized
4.1.1 Parsing(Level A)Partially Supports

The product was tested for:

  • Elements in HTML content have complete start and end tags, are properly nested, do not contain duplicate attributes, and have unique IDs

The following tickets track the identified errors:

  • OCI Jira : UX-11939 - Applications button on Console header has different text for aria-label and displayed text
  • OCI Jira : UX-8257 - Multiple elements found with duplicate identifiers. Found in pages housed within the central navigation, specifically left hand navigation and header.
  • OCI Jira : CPD-2486 - Multiple elements found with duplicate identifiers on Advanced Search page
  • OCI Jira : CPD-2487 - Multiple elements found with duplicate identifiers on Advanced Search page
  • OCI Jira : CPD-2480 - Multiple elements found with duplicate identifiers on Manage Regions page
  • OCI Jira : CPD-2481 - Multiple elements found with duplicate identifiers on Manage Regions page
  •  
4.1.2 Name, Role, Value (Level A)Partially Supports

The product was tested for:

  • HTML controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, etc.
  • Custom controls have appropriate state and property information conveyed using the relevant WAI-ARIA or HTML5 attributes
  • Custom controls have a meaningful programmatically exposed name

The following tickets track the identified errors:

  • OCI Jira : LBLP-467 - Screen reader does not identify dialog contents when opened in terminate dialogs in Networking plugin.
4.1.3 Status Messages (Level AA)Partially Supports

This product has been tested for:

  • Status messages can be programatically determined such that they can be identified by assistive technologies

The following tickets track the identified errors:

  • OCI Jira : CDX-855 - Status updates on the page are not announced by screen readers.
  • OCI Jira : UX-11922 - Navigation menu's PIN/UNPIN updates are not announced by screen readers
  • OCI Jira : UX-12230 - QuickStarts: Status updates not announced by screen readers
  • OCI Jira : BLOCK-7794 - Screen updates on errors or status are not read by screen readers in Block Storage
  • OCI Jira : CASPER-14204 - Screen updates on errors or status are not read by screen readers in Object Storage
  • OCI Jira : VNUX-3743 - "Create VCN Wizard" resource creation status not read for screen reader users in Load Balancers(LB)
  • OCI Jira : VNUX-3757 - Screen updates on errors or status are not read by screen readers in IP Management
  • OCI Jira : VNUX-3768 - Screen updates on errors or status are not read by screen readers in Virtual Cloud Network (VCN)
  • OCI Jira : CPD-2484 - Errors don't get announced in Search plugin
  • OCI Jira : CPD-2483 - Errors don't get announced in Manage Regions plugin
  • OCI Jira : UX-11381 - Screen reader read twice for "this table is loading" when change compartment

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2018 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria
Conformance Level
Remarks and Explanations
302.1 Without VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of ColorNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without SpeechNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited ManipulationNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and StrengthNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning AbilitiesNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

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Chapter 4: Hardware

These criteria are all Not Applicable because the product is not Hardware

Chapter 5: Software

Criteria
Conformance Level
Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
 502 Interoperability with Assistive TechnologyHeading cell - no response requiredHeading cell - no response required
502.2.1 User Control of Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility FeaturesNot ApplicableThe product is designed to be isolated from the underlying platform.
 502.3 Accessibility ServicesHeading cell - no response requiredHeading cell - no response required
502.3.1 Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and HeadersNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.4 ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.6 Label RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.8 TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.10 List of ActionsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on ObjectsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.14 Event NotificationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
 503 ApplicationsHeading cell - no response requiredHeading cell - no response required
503.2 User PreferencesNot ApplicableThe product is designed to be isolated from the underlying platform.
503.3 Alternative User InterfacesNot ApplicableThe product does not have assistive technology features.
 503.4 User Controls for Captions and Audio DescriptionHeading cell - no response requiredHeading cell - no response required
503.4.1 Caption ControlsNot ApplicableThe product has no multimedia.
503.4.2 Audio Description ControlsNot ApplicableThe product has no multimedia.
 504 Authoring ToolsHeading cell - no response requiredHeading cell - no response required
504.2 Content Creation or EditingNot ApplicableThe product is not an authoring tool.
504.2.1 Preservation of Information Provided for Accessibility in Format ConversionNot ApplicableThe product is not an authoring tool.
504.2.2 PDF ExportNot ApplicableThe product is not an authoring tool.
504.3 PromptsNot ApplicableThe product is not an authoring tool.
504.4 TemplatesNot ApplicableThe product is not an authoring tool.

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Chapter 6: Support Documentation and Services

Criteria
Conformance Level
Remarks and Explanations
 602 Support DocumentationHeading cell - no response requiredHeading cell - no response required
602.2 Accessibility and Compatibility FeaturesNot Applicable

There are no accessibility or compatibility features to document. Product uses standard HTML specificiations to support accessibility.

602.3 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support DocumentationNot Applicable

Product documentation is in electronic format.

 603 Support ServicesHeading cell - no response requiredHeading cell - no response required
603.2 Information on Accessibility and Compatibility FeaturesSupportsOracle Global Customer Support can provide information about accessibility features of the product.
603.3 Accommodation of Communication NeedsSupportsOracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.

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Oracle Legal Disclaimer

The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.