|Oracle Voluntary Product Accessibility Template|
Name of Product: Agent Accessibility November 2014
Last Updated: 18-Nov-2014
This VPAT applies to only version November 2014. It does not apply to any versions of Agent Accessibility after this.
Oracle RightNow Products use the Agent Accessibility for the accessible user interface. This VPAT links to the Oracle RightNow Browser Agent Desktop and the Oracle RightNow Agent (Desktop) Accessibility Interface VPATs. Accessible application support via the Oracle RightNow (Desktop)Agent is being migrated to the Oracle RightNow Browser. Please see the specific VPATs for the areas they cover.
This VPAT does not cover the following product areas:
This document describes the extent to which the product conforms to the Web Content Accessibility Guidelines (WCAG) 2.0 'A' and 'AA' levels as described at http://www.w3.org/TR/WCAG20/, and the applicable U.S. Section 508 standards. We are using a format similar to the Voluntary Product Accessibility Template, or VPAT®. There are three columns in the tables. The first column contains each of the WCAG 2.0 A and AA Success Criteria or Section 508 criteria; the second column indicates whether the product meets the criterion, and the third column contains remarks about the product with regard to the criterion, including known defects, if any.
Note: This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.