Oracle Accessibility Conformance Report

VPAT® Version 2.0 - October 2017

Name of Product:

Oracle Mobile Authenticator(OMA) updated3 17.2.2

Product Description:

The Oracle Mobile Authenticator (OMA) supports following two types of 2nd factor authentication. The functionality is to have a 2nd factor authentication attached to a users account in addition to the user’s username and password.

1. One Time Pin (OTP) based: In this OMA generates OTP also called soft tokens that is based on time also known as TOTP that will be submitted to a server and then validated by the server component. When enabled the TOTP soft token is expected by the server component to complete the authentication flow. The TOTP token is refreshed every 30 seconds (that is configurable)

2. Push notification based: In this OMA registers for push notification and server sends the notification whenever user tries to access the Push notification protected resource. And server waits for the user action "ALLOW" or "DENY" from the OMA application. If the user presses "ALLOW" the server allows the access otherwise server denies the access.

This app needs to be downloaded into the mobile devices (ios, android or windows) of the user.

 

Date:

25-Jul-2017

Contact Information:

accessible_ww@oracle.com

Notes:

Accessibility is enabled on the mobile device rather than enabled in the Mobile App.

For example on iOS a user clicks on Settings --> General --> Accessibility and enables various accessibility features.

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/us/corporate/accessibility/index.html

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/GuidelineIncluded In Report
Web Content Accessibility Guidelines 2.0, at https://www.w3.org/TR/2008/REC-WCAG20-20081211/Level A - Yes
Level AA - Yes
Level AAA - No
Section 508 as published in 2017, at https://www.Section508.govYes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports
The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Supports with Exceptions
Some functionality of the product does not meet the criteria.
Does Not Support
Majority of functionality of the product does not meet the criteria.
Not Applicable
The criteria are not relevant to the product.

WCAG 2.0 Report

Table 1 also documents conformance with:

  • Section 508: Chapter 5 - 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 - 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria
Conformance Level
Remarks and Explanations
1.1.1 Non-text Content (Level A)Supports with Exceptions

The product was tested for :

  • Images that convey information have meaningful alternative text using the UIAccessibility Label attribute and are marked with the Image trait
  • Images that are decorative are marked with “setIsAccessibilityElement:NO”
  • Information shown in complex images such as charts is also available in an alternative textual form (e.g. a data table) or complex image is a container composed of individual accessible elements
  • Controls have an associated name
  • Text summary or alternative is provided for time-based media
  • Non-text characters are not used or have meaningful alternative text
  • CAPTCHAs are not used

Exceptions :

In the android accounts screen, decorative icons like company logo are not set to “setIsAccessibilityElement:NO” BUG 25620832 tracks the issue.

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)Supports

The product was tested for:

  • Product does not have any prerecorded audio or video
1.2.2 Captions (Prerecorded) (Level A)Supports

The product was tested for :

  • Product does not have any prerecorded audio or video
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)Supports

The product was tested for :

  • Product does not have any prerecorded audio or video
1.2.4 Captions (Live) (Level AA)Supports

The product was tested for :

  • Product does not have any live audio or video content.
1.2.5 Audio Description (Prerecorded) (Level AA)Supports

The product was tested for:  

  • No pre-recorded audio or video is being used
1.3.1 Info and Relationships (Level A)Supports

This product was tested for:

  • User interface component labels are associated with the fields they are labeling through use of the label's text as the Label trait of the labeled field

 

1.3.2 Meaningful Sequence(Level A)Supports

The product was tested for:

  • The VoiceOver,TalkBack and Narrator reading/presentation sequence matches the logical reading sequence
1.3.3 Sensory Characteristics(Level A)Supports

The product was tested for:  

  • Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound
1.4.1 Use of Color(Level A)Supports

The product was tested for :

  • Information conveyed by color is available in alternative formats, such as shape, text, font weight
  • Information conveyed by color has a contrast ratio of at least 3:1
1.4.2 Audio Control(Level A)Supports

The product was tested for:  

  • No automatically playing audio is used
1.4.3 Contrast (Minimum) (Level AA)Supports

The product was tested for:

  • Large-scale text and images of large-scale text have a contrast ratio of at least 3:1
  • All other text and images of text have a contrast ratio of at least 4.5:1
1.4.4 Resize text(Level AA)Supports

The product was tested for:

  • Text can be resized up to 200% without loss of content or functionality using the appropriate mechanism of the platform – e.g. Zoom or Large Print theme
1.4.5 Images of Text(Level AA)Supports

The product was tested for:

  • Images of text are not used
2.1.1 Keyboard(Level A)Supports with Exceptions

The product was tested for:

  • ability to perform functions from the keyboard only
  • proper operation of unique keystrokes, including those listed in the product documentation
  • logical movement of focus through the controls

Exception :

End user is not able to select account in grid view when using Bluetooth keyboard. As a workaround end user can use list view and select account when using Bluetooth keyboard. Tracking Bugs 25620832 and 25601090.

2.1.2 No Keyboard Trap (Level A)Supports

The product was tested for:

  • movement of focus through each control only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control using the built-in VoiceOver, TalkBack and Narrator and Switch Control assistive technologies
2.2.1 Timing Adjustable(Level A)Supports with Exceptions

OMA App generates an One Time Passcode which is used for Multi-factor Verification. As per RFC 6238 the default refresh interval (time step) for this is 30 seconds. Refreshing this One Time Passcode is an essential requirment as defined in RFC 6238.

OMA also provides alternative Multi-factor verification option through push notifications.

The product was tested for:

  • Time limits used are part of a real-time event, or an essential activity
2.2.2 Pause, Stop, Hide (Level A)Supports

The product was tested for:

  • There is no moving, blinking or scrolling content
2.3.1 Three Flashes or Below Threshold(Level A)Supports

The product was tested for:

  • No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz
2.4.1 Bypass Blocks(Level A)Supports

Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline is always automatically met.

2.4.2 Page Titled(Level A)Supports

The product was tested for:

  • The name of the software application is meaningful.
  • The page titles are meaningful.
2.4.3 Focus Order(Level A)Supports with Exceptions

The product was tested for:

  • Logical movement through the focusable components using only the keyboard, in an order that follows a meaningful sequence using the appropriate platform-specific technique for this, e.g. via a connected Bluetooth keyboard for touch devices, along with the built-in screen reader

Exceptions :

On the edit account screen after swiping right on icon field end user is expected to be taken to Save button. Tracking bug is 25601114. End user will have to swipe left to to reach the Save button.

 

2.4.4 Link Purpose (In Context)(Level A)Supports

The product was tested for:

  • The text of links and their surrounding paragraph, list or table cell (with marked up table headers) is sufficient to describe their purpose
2.4.5 Multiple Ways(Level AA)Supports

Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline is always automatically met.

2.4.6 Headings and Labels(Level AA)Supports

The product was tested for:

  • Headers describe the topic or purpose of the content below them
  • Labels describe the purpose of the associated field
2.4.7 Focus Visible(Level AA)Supports

The product was tested for:

  • Visual indication of the location of the focus using VoiceOver, TalkBack and Narrator to display a focus indicator
3.1.1 Language of Page(Level A)Supports

The product was tested for:

  • Application is in the locale/language of the underlying platform (iOS, Android and Windows)
3.1.2 Language of Parts(Level AA)Supports

The product was tested for:

  • Proper use of lang attribute for text passages that are in a different language than that of the page
3.2.1 On Focus(Level A)Supports

The product was tested for:

  • When an element receives focus, it does not result in a substantial change to the user interface of the software, an additional change of keyboard focus, or the spawning of a new window
3.2.2 On Input(Level A)Supports

The product was tested for:

  • Changes in the value of user interface components does not result in a substantial change to the user interface of the software, an additional change of focus, or the spawning of a new screen
3.2.3 Consistent Navigation(Level AA)Supports

Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline is always automatically met.

3.2.4 Consistent Identification(Level AA)Supports

The product was tested for:

  • Images and controls are used and identified consistently throughout the product
3.3.1 Error Identification(Level A)Supports

The product was tested for:

  • When input errors are detected, they are described to the user in text, including identifying the item where the error occurred
3.3.2 Labels or Instructions (Level A)Supports

The product was tested for:

  • Labels or instructions are provided when the product requires user input
3.3.3 Error Suggestion (Level AA)Supports

The product was tested for:

  • Where suggestions for fixing an input error are known, they are provided to the user
3.3.4 Error Prevention (Legal, Financial, Data)(Level AA)Supports

The product was tested for:

  • Submissions can be reversed by the user
  • Data is checked for input errors with an opportunity for the user to correct them
  • Data can be reviewed, corrected, and confirmed by the user before they are finalized
4.1.1 Parsing(Level A)Supports

The product was tested for:

  • Markup elements have complete start and end tags, are properly nested, do not contain duplicate attributes, and have unique IDs

 

4.1.2 Name, Role, Value (Level A)Supports

The product was tested for:

  • User interface components have a programmatically associated name and role using the UIAccessibility Label property and appropriate Attributes
  • State information, properties, and values are programmatically exposed for user interface components using the appropriate part of the UIAccessibility API

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2017 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria
Conformance Level
Remarks and Explanations
302.1 Without VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of ColorNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without SpeechNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited ManipulationNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and StrengthNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning AbilitiesNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

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Chapter 4: Hardware

These criteria are all Not Applicable because the product is not Hardware

Chapter 5: Software

Criteria
Conformance Level
Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
 502 Interoperability with Assistive TechnologyHeading cell - no response requiredHeading cell - no response required
502.2.1 User Control of Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility FeaturesSupports

Product was tested for:

  • Software does not disrupt platform features that are defined in the platform documentation as accessibility features.
 502.3 Accessibility ServicesHeading cell - no response requiredHeading cell - no response required
502.3.1 Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and HeadersNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.4 ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.6 Label RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.8 TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.10 List of ActionsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on ObjectsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.14 Event NotificationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
 503 ApplicationsHeading cell - no response requiredHeading cell - no response required
503.2 User PreferencesSupports

The product was tested for:

  • Responds to platform settings for color, contrast, font type, font size, and focus cursor
503.3 Alternative User InterfacesNot ApplicableThe product does not have assistive technology features.
 503.4 User Controls for Captions and Audio DescriptionHeading cell - no response requiredHeading cell - no response required
503.4.1 Caption ControlsNot ApplicableThe product has no multimedia.
503.4.2 Audio Description ControlsNot ApplicableThe product has no multimedia.
 504 Authoring ToolsHeading cell - no response requiredHeading cell - no response required
504.2 Content Creation or EditingNot ApplicableThe product is not an authoring tool.
504.2.1 Preservation of Information Provided for Accessibility in Format ConversionNot ApplicableThe product is not an authoring tool.
504.2.2 PDF ExportNot ApplicableThe product is not an authoring tool.
504.3 PromptsNot ApplicableThe product is not an authoring tool.
504.4 TemplatesNot ApplicableThe product is not an authoring tool.

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Chapter 6: Support Documentation and Services

Criteria
Conformance Level
Remarks and Explanations
 602 Support DocumentationHeading cell - no response requiredHeading cell - no response required
602.2 Accessibility and Compatibility FeaturesNot Supported

BUG 26175494   Product does not have Accessibility Features documentation

602.3 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support DocumentationNot Applicable

Product documentation is in electronic format

 603 Support ServicesHeading cell - no response requiredHeading cell - no response required
603.2 Information on Accessibility and Compatibility FeaturesSupportsOracle Global Customer Support can provide information about accessibility features of the product.
603.3 Accommodation of Communication NeedsSupportsOracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.

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Oracle Legal Disclaimer

The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at http://www.oracle.com/us/corporate/accessibility/oracle-accessibility-program-173235.html) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/us/corporate/accessibility or contact: accessible_ww@oracle.com.

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.