Oracle Accessibility Conformance Report

VPAT® Version 2.0 - October 2017

Name of Product:

Oracle Fusion Applications Common Dependencies 11.13.19.01.0

Product Description:

Oracle Fusion Applications are a suite of web-based enterprise software business products. This VPAT includes information for the common applications that all Fusion Application products depend on the responses to many of the technical standards are based on functionality provided by underlying technologies.

Date:

11-Dec-2018

Contact Information:

accessible_ww@oracle.com

Notes:

The products listed below are used by Fusion Applications, but we make no representation as regards their accessibility:

  • Oracle Business Intelligence Applications
  • Oracle Business Intelligence Enterprise Edition Plus
  • Oracle Business Intelligence Foundation Suite
  • Oracle Business Intelligence Publisher
  • Oracle Business Intelligence Reporting and Publishing Option
  • Oracle Business Intelligence Suite Enterprise Edition Plus
  • Oracle Business Process Management Suite
  • Oracle Data Integrator
  • Oracle SOA Suite
  • Oracle SOA Worklist Application
  • Oracle Entitlements Server (Security Console)
  • Oracle WebCenter Content
  • Oracle WebCenter Universal Content Management
  • Oracle WebLogic Server

Oracle Fusion Applications has several runtime modes, set via accessibility preferences, such as screen reader, high contrast, and large fonts modes. Please consult Oracle Fusion Applications Help for detailed information on accessibility preferences.

Dependent Products


This product interacts with or is built with the other Oracle products listedin this section. Click below to view information about the accessibility ofthese dependent products. Products listed are the versions available at thetime of publication of this document; newer documents may be available that supersedethese versions.

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/us/corporate/accessibility/index.html

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/GuidelineIncluded In Report
Web Content Accessibility Guidelines 2.0, at https://www.w3.org/TR/2008/REC-WCAG20-20081211/Level A - Yes
Level AA - Yes
Level AAA - No
Section 508 as published in 2017, at https://www.Section508.govYes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports
The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Supports with Exceptions
Some functionality of the product does not meet the criteria.
Does Not Support
Majority of functionality of the product does not meet the criteria.
Not Applicable
The criteria are not relevant to the product.

WCAG 2.0 Report

Table 1 also documents conformance with:

  • Section 508: Chapter 5 - 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 - 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria
Conformance Level
Remarks and Explanations
1.1.1 Non-text Content (Level A)Supports with Exceptions

The product was tested for :

  • Images that convey information have meaningful alternative text using ALT
  • Images that are decorative are marked up using ALT=”” or CSS background images
  • Information shown in complex images such as charts is also available in an alternative textual form (e.g. a data table)
  • Titles for Objects and Applets are provided
  • Controls have an associated name
  • Text summary or alternative is provided for time-based media
  • Non-text characters are not used or have meaningful alternative text
  • CAPTCHAs are not used

Exceptions:

  • 26246301-Tooltip text mismatch in view menu in accessibility mode
  • 27604320-SunBurst component doesn't show proper label  in Accessibility mode
  • 27873415-Navigator button read twice when navigating through tabs in Accessibility mode
  • 28061976-Adf doesn't allow to define tabIndex on Inputtext fields in Accessibility mode
  • 28073327-Add Menu being read as popup by Screen Reader
  • 28140920-Data on FND:PANELSECTIONEDIT Component read twice by Screen Reader
  • 28239148-Screen Reader reads the field name and value with a blank on Business Intelligence Publisher online notification
  • 28834814-Af:Separator component distorting the Action Menu in Accessibility Mode
  • 28859333-Screen Reader reads Label without having focus on it on Selectonechoice
  • 24968217-Date Picker not working in Screen Reader mode
  • 26493497-Read only Selectonechoice is not showing Unselectedlabel in Accessibility mode
  • 27820505-Unable to provide Search Field Placeholder in Fields within Faceted Search Panel
  • 27761998-Row deletion in Accessibility Mode is not confirmed
  • 28087196-Screen Reader reads blank before reading an item on the Navigation list in IE 11 browser
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.2 Captions (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.4 Captions (Live) (Level AA)Not ApplicableThe product has no multimedia.
1.2.5 Audio Description (Prerecorded) (Level AA)Not ApplicableThe product has no multimedia.
1.3.1 Info and Relationships (Level A)Supports with Exceptions

The product was tested for:

  • User interface component labels are associated with the fields they are labeling
  • Headings are encoded with HTML heading tags
  • List markup is used for marking up lists
  • Table markup is used for marking up data tables, including row and column headers and table captions/summaries where appropriate
  • Data tables specify SUMMARY or CAPTION
  • Layout tables use appropriate markup
  • Groups of components are marked up with their description
  • Style sheets are used only to change the layout and presentation on the screen

Exceptions:

  • 23172872-Empty Header Element on Panel Header of Card List Layout Component
  • 26680413-Empty H1 Header Element on List Search of Card List Layout
  • 26801270-Header cell is empty and is not the first row/column in Business Intelligence Publisher Reports
  • 27211480-Empty Label on Sales Trend DSD MGR ,Infolet Dashboard ,Trend Detail reports
  • 26361259-Table Column Text becomes Bold and Center in Accessibility Mode on Business Intelligence Publisher Reports
  • 26264229-Project plan Gantt Chart displayed as table in Accessibility mode
  • 25921297-Multiple H1 headers on AF: QUERY pages in Accessibility mode
  • 26092455-Table summary attribute missing in KPI reports
  • 26409761-Small Heading Font Size in large Font mode
  • 27978305-In Screen Reader mode,Heading Structure issues IN ADF remote Region
  • 28060941-Add Button is spelled as Button Instead of Its Name for Mobile in Accessibility mode
  • 28507645-Focus and Size related issues on PANELLABELANDMESSAGE and SELECTONECHOICE in Accessibility mode
  • 28578880-Rest LOV selection box read as Edit Box Label by Screen Reader
  • 28647438-In Screen Reader mode, Inner detail for a table record is shown as popup and OK button is not working
  • 28773839-On Mobile, Screen Reader reads "Comments and Add files" while navigating to edit name page
  • 26373256-Empty Header Element issue on Journals page
  • 27823519-Missing column headings on Negotiation Approval History table in Accessibilility mode
  • 28408294-Screen Reader not able to interpret client-side LOV components
  • 27031835-Title Attribute value in Simple Panel Component has H2 Font instead of H1
  • 21553325-Not able to add Attachments in Accessibility mode
  • 28182815-Missing or Empty Label error on selectOneChoice component in Accessibility mode
  • 27529379-No Alt Text for buttons and incorrect number of pages on ADF table pagination in Accessibility mode
  • 27852489-Additional Column is displayed on af:table in screen reader mode
  • 28770014-Label missing for newly added checkbox under AF:Table component in Accessibility Mode
1.3.2 Meaningful Sequence(Level A)Supports with Exceptions

The product was tested for:

  • The sequence of elements in the DOM matches a logical reading sequence

Exceptions:

  • 27699045-Navigation issues using tab key on Contract Username page
1.3.3 Sensory Characteristics(Level A)Supports

The product was tested for:

  • Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound
1.4.1 Use of Color(Level A)Supports

The product was tested for:

  • Information conveyed by color is available in alternative formats, such as shape, text, font weight
  • Information conveyed by color has a contrast ratio of at least 3:1
1.4.2 Audio Control(Level A)Not ApplicableThe product has no multimedia.
1.4.3 Contrast (Minimum) (Level AA)Supports with Exceptions

The product was tested for:

  • Large-scale text and images of large-scale text have a contrast ratio of at least 3:1
  • All other text and images of text have a contrast ratio of at least 4.5:1

Exceptions:

  • 26717434-Color contrast issues on Bar and Pie charts
  • 27052486-Color contrast issues on Infolet Page
  • 28383291-Color Contrast issues in Subscription Landing page
  • 28893772-Color Contrast issue in MSS Flows
  • 27160323-High Contrast Mode: no Visual Indicator for Selectoneradio state
1.4.4 Resize text(Level AA)Supports with Exceptions

The product was tested for:

  • Text can be resized up to 200% without loss of content or functionality

Exceptions:

  • 28392181-Faceted Component Buttons and Labels are getting trimmed on Scheduled Course Search page in Accessibility mode
1.4.5 Images of Text(Level AA)Supports

The product was tested for:

  • Images of text are only used when the technology can't create the desired visual presentation, the image can be customized or the particular image is essential
2.1.1 Keyboard(Level A)Supports with Exceptions

The product was tested for:

  • Ability to perform functions from the keyboard only, and without requiring specific timings for individual keystrokes
  • Proper operation of unique keystrokes and access keys, including those listed in the product documentation
  • The ability to use the product with OS keyboard aids: StickyKeys and FilterKeys (feature names may be different on different platforms)

Exceptions:

  • 25972508-Unable to use the EssBase options using Keyboard in Rule Designer
  • 26088435-Focus not restored after Cancel action on DetailStamp Table using Keyboard
  • 26236198-Unable to highlight the embedded analytics graph components using Keyboard
  • 26319409-Navigation issues on Ring Graph with Keyboard
  • 26329384-Screen Reader doesn't read the number of Search Results
  • 26435625-Diagram node messed up in Screen Reader mode on Firefox
  • 26482547-Tab doesn't work post deletion of a row on a popup with a table
  • 26679135-Screen Reader doesn't read out Page Summary
  • 26832619-Screen Reader reads disabled links as clickable
  • 27288787-Screen Reader doesn't recognize expand/collapse graphics icon in Jet component
  • 27289141-In Selector Ctrl, User should be able to use Tab key in Screen Reader mode
  • 26241257-Unable to delete Reports on SR details Page in Accessibility mode
  • 26615959-Unable to toggle Checkboxes in History Region using keyboard
  • 23577778-Screen Reader not reading Menubar Items in JDev
  • 23292047-Screen Reader not reading Tooltips
  • 25424582-List of Values on a Popup are getting reset with an Invalid Value input
  • 28116768-Unable to increase/decrease Font size in Rich Text Editor using keyboard in Accessibility mode
  • 28361776-On Mobile, unable to select value from Rest LOVs in Accessibility mode
  • 28886863-Numerical Links don’t show Keyboard Focus in Accessibility mode
  • 27584898-First command Menu Item is not in focus on entering the popup page
  • 18735476-Devex Grid/Tree/Date/Time Editor not Keyboard Compatible in Screen Reader mode
  • 26229595-No Hotkey to access the lower table inside Showdetailsheader
  • 22330860-Action Menu, Keyboard Navigation, Windows Focus, Icon invisible
  • 28184965-Worklist Hyperlinks don’t navigate to Pages when Screen Reader Mode is on
2.1.2 No Keyboard Trap (Level A)Supports

The product was tested for:

  • Movement of focus through each control only using the keyboard, with no keyboard trap that prevents focus from moving away from any control.
2.2.1 Timing Adjustable(Level A)Supports

The product was tested for:

  • Time limits in the product can be extended with at least 20 seconds warning up to 10 times
2.2.2 Pause, Stop, Hide (Level A)Not Applicable

There is no automatic moving, blinking, scrolling in the application

2.3.1 Three Flashes or Below Threshold(Level A)Supports

The product was tested for:

  • No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz
2.4.1 Bypass Blocks(Level A)Supports with Exceptions

The product was tested for:

  • A ‘Skip to Main Content’ link is provided to skip repetitive navigation links at the top of the page.
  • Structure and hierarchy is marked up with Header elements outside of repetitive navigation links

Exceptions

  • 23627034-Skip Link Target to Page Header is required in Accessibility mode
2.4.2 Page Titled(Level A)Supports

The product was tested for:

  • Pages have a meaningful title specified in the TITLE element
2.4.3 Focus Order(Level A)Supports with Exceptions

The product was tested for:

  • Logical movement through the focusable components using only the keyboard, in an order that follows a meaningful sequence

Exceptions:

  • 26179573-UI Component losing focus while returning from popup screen using keyboard
  • 28128745-Focus gets set on Skip to Main Content instead of being on Page Header in Screen Reader mode
  • 26328836-Tab page close icons are not accessible in Screen Reader mode
  • 26328960-New Tab doesn't have focus in Accessible mode
2.4.4 Link Purpose (In Context)(Level A)Supports with Exceptions

The product was tested for:

  • The text of links and their surrounding paragraph, list, or table cell (with marked up table headers) is sufficient to describe their purpose

Exceptions:

  • 26783974-Links on Historical Performance Reports doesn’t have Unique Identifier
  • 28039605-Link text errors on Scheduling Gantt Component in Screen Reader mode
2.4.5 Multiple Ways(Level AA)Supports

The product was tested for:

  • Pages are fully inter-linked to each other
2.4.6 Headings and Labels(Level AA)Supports with Exceptions

The product was tested for:

  • Headers describe the topic or purpose of the content below them
  • Labels describe the purpose of the associated field

Exceptions:

  • 26284366-Multiple H1 Headers on Quotas UI Page in Accessibility mode
  • 27613410-Window Page Title not getting refreshed causing the Screen Reader issue
  • 27969494-Screen Reader mode, Rich Text Editor headings are not showing up in the heading list (Insert+F6)
2.4.7 Focus Visible(Level AA)Supports

The product was tested for:

  • Visual indication of the location of the focus
3.1.1 Language of Page(Level A)Supports

The product was tested for:

  • Properly set lang attribute for each page
3.1.2 Language of Parts(Level AA)Supports with Exceptions

The product was tested for:

  • Proper use of lang attribute for text passages that are in a different language than that of the page
3.2.1 On Focus(Level A)Supports with Exceptions

The product was tested for:

  • When an element receives focus, it does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window

Exceptions:

  • 23538123-Autocancel issues on Popup in Accessibility mode
  • 28641258-Initial Focus inside a Simple Panel is going to Save Button in Accessibility mode
  • 26543420-Toggle Springboard action moves focus to parent page in Accessibility mode
  • 28300689-Focus moved to cancel button on clicking show detail link while adding time card in Accessibility mode
  • 27439282-KFF Reset Button loses focus in Accessibility mode
  • 27219000-Losing Focus after closing the Search and Select Popup on KFF Search Field in Accessibility mode
3.2.2 On Input(Level A)Supports

The product was tested for:

  • Changes in the value of user interface components does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window
3.2.3 Consistent Navigation(Level AA)Supports

The product was tested for:

  • Pages that are grouped together into sets with a common navigation mechanism utilize that navigation mechanism in the same fashion, with navigation elements appearing in the same relative order each time
3.2.4 Consistent Identification(Level AA)Supports

The product was tested for:

  • Images and controls are used and identified consistently throughout the product
3.3.1 Error Identification(Level A)Supports with Exceptions

The product was tested for:

  • When input errors are detected, they are described to the user in text, including identifying the item where the error occurred

Exceptions:

  • 27991178-Mobile first mandatory choice blocks select field error in Screen Reader mode
3.3.2 Labels or Instructions (Level A)Supports with Exceptions

The product was tested for:

  • Labels or instructions are provided when the product requires user input

Exceptions:

  • 28392181-Faceted Component Buttons and Labels are getting trimmed on Scheduled Course Search page in Accessibility mode
3.3.3 Error Suggestion (Level AA)Supports

The product was tested for:

  • Where suggestions for fixing an input error are known, they are provided to the user
3.3.4 Error Prevention (Legal, Financial, Data)(Level AA)Supports

The product was tested for:

  • Submissions can be reversed by the user
  • Data is checked for input errors with an opportunity for the user to correct them
  • Data can be reviewed, corrected, and confirmed by the user before they are finalized
4.1.1 Parsing(Level A)Supports with Exceptions

The product was tested for:

  • Elements in HTML content have complete start and end tags, are properly nested, do not contain duplicate attributes, and have unique IDs
  • Pages validate to the HTML specification

Exceptions:

  • 26382081-Duplicate ID's on in Analytics Reports page
  • 25895819-Duplicate ID's on Sales Analytics BI reports page
  • 26027988-Duplicate ID's in Analytics Graph
  • 27211385-Duplicate ID's in Sales Trend DSD MGR ,InfoletDashboard ,Trend Detail reports
  • 27720031-Duplication of Buttons in Screen Reader mode on a page having multiple tables
  • 26530943-Duplicate ID's on Item Landed Cost tables
  • 26596579-Duplicate ID's on read only table without row selection
  • 26028702-Multiple Labels and Duplicate ID's in ZSF Analytics page
  • 28054152-Duplicate IDs in Calendar Component in Accessibility mode
4.1.2 Name, Role, Value (Level A)Supports with Exceptions

The product was tested for:

  • HTML controls have a programatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc.
  • Additional state information is programatically exposed for HTML controls, such as whether a field is ‘required’.
  • Custom controls have appropriate roles specified using the role attribute
  • Custom controls have appropriate state and property information conveyed using the relevant WAI-ARIA or HTML5 attributes
  • Custom controls have a meaningful programatically exposed name
  • Frames have a meaningful title specified in the title attribute

Exceptions:

  • 26336759-Screen Reader not reading the Info Titles
  • 26421984-Screen Reader not reading Import Payables Invoices PDF output file
  • 28073728-Screen Reader not reading the Information Text
  • 28197408-Screen Reader doesn't read out the empty values as "blank" for "Input Text" component
  • 28379885-Screen Reader does not read the defined short description for Rating Gauge
  • 28387568-Screen Reader doesn't read Save and Close confirmation popup message in IE11 browser
  • 28571388-Screen Reader does not read values of OJ-SELECT-ONE
  • 28705005-Screen Reader goes into loop reading elements inside PanelCollectionEdit Component
  • 28748304-Screen Reader not reading comments and attachment labels when wrapped within PANELLABELANDMESSAGE
  • 28771601-Screen Reader not reading the User details on Team Timecards UI
  • 28226487-Button on Personal Details read twice in Accessibility mode on Android Device
  • 28151754-Search is performed automatically without User action in Screen Reader mode
  • 28771588-Filter Data being read incorrectly on Team Timecard UI in Screen Reader mode

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2017 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria
Conformance Level
Remarks and Explanations
302.1 Without VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of ColorNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without SpeechNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited ManipulationNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and StrengthNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning AbilitiesNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

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Chapter 4: Hardware

These criteria are all Not Applicable because the product is not Hardware

Chapter 5: Software

Criteria
Conformance Level
Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
 502 Interoperability with Assistive TechnologyHeading cell - no response requiredHeading cell - no response required
502.2.1 User Control of Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility FeaturesNot ApplicableThe product is designed to be isolated from the underlying platform.
 502.3 Accessibility ServicesHeading cell - no response requiredHeading cell - no response required
502.3.1 Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and HeadersNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.4 ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.6 Label RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.8 TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.10 List of ActionsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on ObjectsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.14 Event NotificationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
 503 ApplicationsHeading cell - no response requiredHeading cell - no response required
503.2 User PreferencesNot ApplicableThe product is designed to be isolated from the underlying platform.
503.3 Alternative User InterfacesNot ApplicableThe product does not have assistive technology features.
 503.4 User Controls for Captions and Audio DescriptionHeading cell - no response requiredHeading cell - no response required
503.4.1 Caption ControlsNot ApplicableThe product has no multimedia.
503.4.2 Audio Description ControlsNot ApplicableThe product has no multimedia.
 504 Authoring ToolsHeading cell - no response requiredHeading cell - no response required
504.2 Content Creation or EditingNot ApplicableThe product is not an authoring tool.
504.2.1 Preservation of Information Provided for Accessibility in Format ConversionNot ApplicableThe product is not an authoring tool.
504.2.2 PDF ExportNot ApplicableThe product is not an authoring tool.
504.3 PromptsNot ApplicableThe product is not an authoring tool.
504.4 TemplatesNot ApplicableThe product is not an authoring tool.

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Chapter 6: Support Documentation and Services

Criteria
Conformance Level
Remarks and Explanations
 602 Support DocumentationHeading cell - no response requiredHeading cell - no response required
602.2 Accessibility and Compatibility FeaturesSupports

The product documentation describes:

  • accessibility modes, either at installation or runtime
  • special keystrokes needed to operate controls
  • workarounds

Accessibility-related documentation can be found at:

  • Oracle Applications Cloud Using Common Features, Chapter 13 Accessibility
602.3 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support DocumentationNot Applicable

Product documentation is in electronic format.

 603 Support ServicesHeading cell - no response requiredHeading cell - no response required
603.2 Information on Accessibility and Compatibility FeaturesSupportsOracle Global Customer Support can provide information about accessibility features of the product.
603.3 Accommodation of Communication NeedsSupportsOracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.

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Oracle Legal Disclaimer

The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at http://www.oracle.com/us/corporate/accessibility/oracle-accessibility-program-173235.html) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/us/corporate/accessibility or contact: accessible_ww@oracle.com.

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.