Oracle Accessibility Conformance Report

VPAT® Version 2.0 - October 2017

Name of Product:

Oracle Fusion Student Management Cloud Service 11.13.19.01.0

Product Description:

Oracle Fusion Student Management Cloud Service provides the functionality to manage students pursuing postsecondary education including enrolling, paying for, and being assessed for a range of learning activities, from individual courses or Programs through professional schools and postgraduate work.

User interfaces include components for Oracle Fusion Student Management Cloud Service Student Records, Oracle Fusion Student Management Cloud Service Student Financials, and Oracle Fusion Student Management Cloud Service Campus Community.

This VPAT is expressly for Oracle Fusion Student Management Cloud Service only -- it is not intended for the on premise Campus Solutions product line.

For the current Oracle Fusion Student Management Cloud Service, the pages are responsive, but they are not built for mobile.  They support first and foremost built for the desktop/large form factor.

Date:

04-Dec-2018

Contact Information:

accessible_ww@oracle.com

Notes:

This VPAT does not cover the following product areas:

  • PDF and ePub files
  • For the for HED Student Scheduling and Enrollment module, we are using 3rd Party Software -  Full Calendar.  There are no claims to its accessibility.

  • The product is using 3rd Party Software - CKEditor.  There are no claims to its accessibility.

Dependent Products


This product interacts with or is built with the other Oracle products listedin this section. Click below to view information about the accessibility ofthese dependent products. Products listed are the versions available at thetime of publication of this document; newer documents may be available that supersedethese versions.

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/us/corporate/accessibility/index.html

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/GuidelineIncluded In Report
Web Content Accessibility Guidelines 2.0, at https://www.w3.org/TR/2008/REC-WCAG20-20081211/Level A - Yes
Level AA - Yes
Level AAA - No
Section 508 as published in 2017, at https://www.Section508.govYes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports
The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Supports with Exceptions
Some functionality of the product does not meet the criteria.
Does Not Support
Majority of functionality of the product does not meet the criteria.
Not Applicable
The criteria are not relevant to the product.

WCAG 2.0 Report

Table 1 also documents conformance with:

  • Section 508: Chapter 5 - 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 - 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria
Conformance Level
Remarks and Explanations
1.1.1 Non-text Content (Level A)Supports

The product was tested for:

  • Images that convey information have meaningful alternative text using ALT
  • Information shown in complex images such as charts is also available in an alternative textual form (e.g. a data table)
  • Titles for Objects and Applets are provided
  • Controls have an associated name
  • Non-text characters are not used or have meaningful alternative text
  • CAPTCHAs are not used
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.2 Captions (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.4 Captions (Live) (Level AA)Not ApplicableThe product has no multimedia.
1.2.5 Audio Description (Prerecorded) (Level AA)Not ApplicableThe product has no multimedia.
1.3.1 Info and Relationships (Level A)Supports with Exceptions

The product was tested for:

  • User interface component labels are associated with the fields they are labeling
  • Table markup is used for marking up data tables, including row and column headers and table captions/summaries where appropriate
  • Data tables specify SUMMARY or CAPTION
  • Layout tables use appropriate markup
  • Style sheets are used only to change the layout and presentation on the screen
  • Pages were tested for appropriate header information

Exceptions:

  • Bug 26842103:  Assistive technology tool reading incorrect instructions for menu items on Fuse shell.
  • Bug 28494668:  Calendar structure issues:  No summary defined for data table; no row header found.
1.3.2 Meaningful Sequence(Level A)Supports

The product was tested for:

  • The sequence of elements in the DOM matches a logical reading sequence
1.3.3 Sensory Characteristics(Level A)Supports

The product was tested for:

  • Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound
1.4.1 Use of Color(Level A)Supports

The product was tested for:

  • Information conveyed by color is available in alternative formats, such as shape, text, font weight
  • Information conveyed by color has a contrast ratio of at least 3:1
1.4.2 Audio Control(Level A)Not ApplicableThe product has no multimedia.
1.4.3 Contrast (Minimum) (Level AA)Supports

The product was tested for:

  • Large-scale text and images of large-scale text have a contrast ratio of at least 3:1
  • Other text and images of text have a contrast ratio of at least 4.5:1
1.4.4 Resize text(Level AA)Supports with Exceptions

The product was tested for:

  • Text can be resized up to 200% without loss of content or functionality

Exceptions:

  • Bug 28406900:  External Refund Eligibility and amount fields are not displayed properly in accessibility mode.
  • Bug 28693548:  The Search link and Search field are overlapping one other.
  • Bug 28928528:  On the Scheduled Course Search page, (a) the buttons and labels of Faceted Component are getting trimmed, and (b) the Clear and Search icons are not aligned properly.
1.4.5 Images of Text(Level AA)Not Applicable

The product was tested for:

  • Images of text are not used
2.1.1 Keyboard(Level A)Supports with Exceptions

The product was tested for:

  • Ability to perform functions from the keyboard only, and without requiring specific timings for individual keystrokes
  • Proper operation of unique keystrokes and access keys, including those listed in the product documentation
  • The ability to use the product with OS keyboard aids: StickyKeys and FilterKeys (feature names may be different on different platforms)

Exception to above are as follows:

  • Bug 26820792:  Assistive technology tool is reading a "Disabled" link as clickable, the "Clear All" and "No Filter" widgets as Column headers,and the "Show Help" link twice on Manage Population Selection Process Contexts component
  • Bug 27705797:  Using assistive technology tool on the Student Receipt page, the text is read repeatedly, "End of Page" is not mentioned, and when tabbing from the last page, it is toggling between user ids not and not exiting
  • Bug 27757604:  Using assistive technology tool on the Academic Plan Template Landing page renders space issues in pagination
  • Bug 27776532:  File selection pick list is rendering on Tab action instead of Enter action during submitted application attachments edit.
  • Bug 27830985:  When using the Assistive Technology tool: (1) The labels of section properties are being read twice; and (2) The User needs to be informed of the results of the action performed (such as removed a section, added x,y z field) basically for confirmation that the action the user did is performed.
  • Bug 27835634:  In Add mode of the Manage Academic Plan Format component, when you click on the tree node of the format tree, the hover text popup is empty when it should display the error.
  • Bug 27925885:  Assistive technology tool detecting an extra space or invalid character before the Name in List of buttons, and as a result, the the shortcut keys cannot be used to navigate directly to a button.
  • Bug 27929141:  Accordion panel text read as a link using assistive technology on Schedule Processes Fee Calculation for Multiple Students page.
  • Bug 27978340:  Unable to navigate from username to any springboard item or other tab on the Home Page; also, username is rendered twice.
  • Bug 28131738:  On Organization account - Manage receipts drill down, the last field on the page is read repeatedly vs. the assistive technology tool informing the user that the end of the page has been reached.
  • Bug 28511197:  The Create External Fund Credit button cannot be reached through keyboard navigation on the Manage Student Credits (Tasks) page.
  • Bug 28719538:  When invoking the Buttons list with an assistive technology tool, it is (a) detecting an extra space in front of both the "Search course catalog filter Availability show available only" and the "Filters Keep Filter Active" buttons, and (b) encountering an illegible character in front of "Hide filters" button, , thus rendering the button navigation inaccessible.
  • Bug 28719538:  On the Scheduler page, an accessibility Structure error is rendered when utilizing the Search Course Catalog option.
  • Bug 28720515:  Keyboard and assistive technology tool navigation issues, including the inability to tab away from the "Click to Upload" option in order to identify the logo URL edit box.
2.1.2 No Keyboard Trap (Level A)Supports

The product was tested for:

  • Movement of focus through each control only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control
2.2.1 Timing Adjustable(Level A)Not Applicable

The product was tested for:

  • Time limits are not used
2.2.2 Pause, Stop, Hide (Level A)Not Applicable

The product was tested for:

  • There is no moving, blinking or scrolling content
2.3.1 Three Flashes or Below Threshold(Level A)Supports

The product was tested for:

  • No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz
2.4.1 Bypass Blocks(Level A)Supports

The product was tested for:

  • A ‘Skip to Main Content’ link is provided to skip repetitive navigation links at the top of the page.
  • Structure and hierarchy is marked up with Header elements outside of repetitive navigation links
  • WAI-ARIA Landmark elements are used outside of repetitive navigation links
2.4.2 Page Titled(Level A)Supports with Exceptions

The product was tested for:

  • Pages have a meaningful title specified in the TITLE element

Exceptions:

  • Bug 27463008:  On the Communications Categories Main Page, Create Page, and Edit Page, the Page Title is not matching the name of those pages.
  • Bug 27703995:  Page Title is not modified when a simple panel title is changed on the Manage Academic Organization page.
  • Bug 27704769:  Page Title is not modified when a simple panel title is changed on the Manage Storefront page.
  • Bug 27843981:  Page Title and Page Header are different when they should be the same on the Admissions Setting (FSM) page.

 

2.4.3 Focus Order(Level A)Supports with Exceptions

The product was tested for:

  • Logical movement through the focusable components using only the keyboard, in an order that follows a meaningful sequence.

Exception to the above are as follows:

  • Bug 27312242:  Focus issue with Credit Details Collapse/Expand link; Focus issue with Collapse/Expand icon of Descriptive text heading (Faculty, Textbooks, Certificate Award Information, etc.) link in Student Results page
2.4.4 Link Purpose (In Context)(Level A)Supports

The product was tested for:

  • The text of links and their surrounding paragraph, list, or table cell (with marked up table headers), is sufficient to describe their purpose.
2.4.5 Multiple Ways(Level AA)Supports

The product was tested for:

  • Pages are contained in a "site map"
  • Pages can be found using the provided "search" function
  • Page contains controls that enable reaching corresponding pages
2.4.6 Headings and Labels(Level AA)Supports with Exceptions

The product was tested for:

  • Headers describe the topic or purpose of the content below them
  • Labels describe the purpose of the associated field

Exceptions:

  • Bug 28400033:  In Search Result page, Labels are missing for the Cost slider filter.
2.4.7 Focus Visible(Level AA)Supports

The product was tested for:

  • Visual indication of the location of the focus
3.1.1 Language of Page(Level A)Supports

The product was tested for:

  • Properly set lang attribute for each page
3.1.2 Language of Parts(Level AA)Supports

The product was tested for:

  • Proper use of lang attribute for text passages that are in a different language than that of the page
3.2.1 On Focus(Level A)Supports with Exceptions

The product was tested for:

  • When an element receives focus, it does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window

Exceptions:

  • Bug 27578093:  On the Manage Result Types page, the Assistive Technology tool is not reading the page name after the New button is selected
  • Bug 27604703:  On Finances > Manage Due Date Calendar link page, focus is on Save/Close buttons and not on Heading 1 or Search field.
  • Bug 27605222:  When returning from Finances > Manage Due Date Calendar page back to the Manage Finances page, the focus is not set on Heading 1 page name.
  • Bug 27605263:  On Finances > Manage Due Date Calendar link page, after deleting a row, the page reloads and focus is moved to Skip to Main Content as opposed to the Search field.
  • Bug 27696954:  On Setup and Maintenance > Manage Result Sets > Create Result Set page, the Assistive Technology tool is not reading the "Create Result Set" page name after the user clicks on the "New" button.  Instead, it's reading the "Actions" drop down.
  • Bug 27697317:  Upon entering the Schedule Course Roster page from Academics > Rosters, the Assistive Technology tool is not reading the page name "Schedule Course Roster.  Instead, it is reading the Done button.
  • Bug 27703736:  Instead of reading "Period Profile Page Loading Complete", the assistive technology tool is reading "Save Button Loading Complete" when entering the Add mode of the Manage Academic Period Profiles page.
  • Bug 27821760:  When entering the Course List page, the Assistive Technology tool is not reading the page name but the Save button instead.
  • Bug 28656812:  When entering the Manage Academic Organization page, the Assistive Technology tool is not reading the page name but rather the Done button instead.
  • Bug 28836043:  Upon entering the Academic Organization Definition page, focus is not set on the page title but rather the toolbar command buttons (Done/Save).
  • Bug 28836150:  Upon entering the Manage Storefront landing page, focus is not set on the page title but rather the toolbar command buttons (Done/Save).

 

3.2.2 On Input(Level A)Supports with Exceptions

The product was tested for:

  • In circumstances where changing the value of the components causes a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window, warning is given prior to the user interacting with those user-interface components.

Exceptions:

  • Bug 27310857:  On Academics > Applicants > Form Inventory tab, when the user clicks the Query By Example tab, there is no notification being rendered that the table was refreshed and the layout has changed.
  • Bug 27310876:  On Academics > Applicants > Application tab, when the user clicks the Query By Example tab, there is no notification being rendered that the table was refreshed and the layout has changed.
  • Bug 27582877:  On Setup and Maintenance > Student Management > Users and Security > All Tasks > Manage User Role Mappings page, when the user adds a row and selects an existing Party Usage Name that's already in the table, an error message is rendered and then discarded instantly so that the Assistive Technology tool is not able to disclose the pop-up error message -- the pop-up window gets closed automatically without user intervention.
3.2.3 Consistent Navigation(Level AA)Supports

The product was tested for:

  • Pages that are grouped together into sets with a common navigation mechanism utilize that navigation mechanism in the same fashion, with navigation elements appearing in the same relative order accordingly
3.2.4 Consistent Identification(Level AA)Supports

The product was tested for:

  • Images and controls are used and identified consistently throughout the product
3.3.1 Error Identification(Level A)Supports with Exceptions

The product was tested for:

  • When input errors are detected, they are described to the user in text, including identifying the item where the error occurred

Exceptions:

  • Bug 27764200:  On Academics > Curriculum > Actions > Select Manage Plan Template, despite the user resolving the date issue by selecting the No End Date checkbox, the Assistive Technology tool continues to read the error message even after the error has been resolved.
3.3.2 Labels or Instructions (Level A)Supports with Exceptions

The product was tested for:

  • Labels or instructions are provided when the product requires user input

Exceptions:

  • Bug 26789692:  On the Academics > Person Profiles > Manage Person Profile > Search > Edit Residency Information > Residency Information > Official Residency > Create Residency Appeals page, despite the Heading 2 (Create Residency Appeal) being a Text Details field, it is being read as a Clickable link by the Assistive Technology tool.
  • Bug 28371893:  On Academics > Learners > Search > Enrollment Button > Add Scheduled Courses button > Show links page, when Minimax Facet Property is used, labels are not present for Catalog Numbers
3.3.3 Error Suggestion (Level AA)Supports

The product was tested for:

  • Where suggestions for fixing an input error are known, they are provided to the user
3.3.4 Error Prevention (Legal, Financial, Data)(Level AA)Supports

The product was tested for:

  • Data is checked for input errors with an opportunity for the user to correct them
  • Data can be reviewed, corrected, and confirmed by the user before they are finalized
4.1.1 Parsing(Level A)Supports

The product was tested for:

  • Pages validate to the HTML specification
4.1.2 Name, Role, Value (Level A)Supports with Exceptions

The product was tested for:

  • HTML controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc.
  • Additional state information is programmatically exposed for HTML controls, such as whether a field is ‘required’.
  • Custom controls have a meaningful programmatically exposed name
  • Frames have a meaningful title specified in the title attribute

Exceptions:

  • Bug 27205181:  On the ESS > Generate Billing Transactions page, "Population Selection - Accordion panel cannot be hidden" is read as text by the Assistive Technology tool when it is a text and does not have any link associated to it.
  • Bug 27239102:  On Browse Catalog component when entering a Search string that results in a faceted list of Search filters, when I retrieve the Button list, it contains invalid characters preceding the actual Button label, thus rendering the list unusable to the Assistive Technology tool.

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2017 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria
Conformance Level
Remarks and Explanations
302.1 Without VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of ColorNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without SpeechNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited ManipulationNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and StrengthNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning AbilitiesNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

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Chapter 4: Hardware

These criteria are all Not Applicable because the product is not Hardware

Chapter 5: Software

Criteria
Conformance Level
Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
 502 Interoperability with Assistive TechnologyHeading cell - no response requiredHeading cell - no response required
502.2.1 User Control of Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility FeaturesNot ApplicableThe product is designed to be isolated from the underlying platform.
 502.3 Accessibility ServicesHeading cell - no response requiredHeading cell - no response required
502.3.1 Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and HeadersNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.4 ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.6 Label RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.8 TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.10 List of ActionsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on ObjectsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.14 Event NotificationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
 503 ApplicationsHeading cell - no response requiredHeading cell - no response required
503.2 User PreferencesNot ApplicableThe product is designed to be isolated from the underlying platform.
503.3 Alternative User InterfacesNot ApplicableThe product does not have assistive technology features.
 503.4 User Controls for Captions and Audio DescriptionHeading cell - no response requiredHeading cell - no response required
503.4.1 Caption ControlsNot ApplicableThe product has no multimedia.
503.4.2 Audio Description ControlsNot ApplicableThe product has no multimedia.
 504 Authoring ToolsHeading cell - no response requiredHeading cell - no response required
504.2 Content Creation or EditingNot ApplicableThe product is not an authoring tool.
504.2.1 Preservation of Information Provided for Accessibility in Format ConversionNot ApplicableThe product is not an authoring tool.
504.2.2 PDF ExportNot ApplicableThe product is not an authoring tool.
504.3 PromptsNot ApplicableThe product is not an authoring tool.
504.4 TemplatesNot ApplicableThe product is not an authoring tool.

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Chapter 6: Support Documentation and Services

Criteria
Conformance Level
Remarks and Explanations
 602 Support DocumentationHeading cell - no response requiredHeading cell - no response required
602.2 Accessibility and Compatibility FeaturesSupports

The product documentation describes:

  • accessibility modes, either at installation or runtime
  • special keystrokes needed to operate controls
  • workarounds

Accessibility-related documentation can be found at Oracle Applications Cloud Using Common Features, Chapter 13 Accessibility.

602.3 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support DocumentationNot Applicable

Product documentation is in electronic format.

 603 Support ServicesHeading cell - no response requiredHeading cell - no response required
603.2 Information on Accessibility and Compatibility FeaturesSupportsOracle Global Customer Support can provide information about accessibility features of the product.
603.3 Accommodation of Communication NeedsSupportsOracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.

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Oracle Legal Disclaimer

The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at http://www.oracle.com/us/corporate/accessibility/oracle-accessibility-program-173235.html) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/us/corporate/accessibility or contact: accessible_ww@oracle.com.

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.