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Oracle Acquisitions
Iridize Support

Support for Iridize Products


Effective October 28, 2019, support for Iridize will transition to My Oracle Support (MOS) and the Oracle support hotlines and will no longer be provided through the Iridize support channels. Please discontinue using the Iridize support channels as of that date.

The same support team who supported Iridize’s products continues to do so today. You should continue to use the same support channels you have been using, whether it is online or via email. Support website links and email address remain the same.

As we progress through the integration of Iridize Support we will provide advance notice to you about any changes.

Support Requests


  • Support Assistance Matrix - used to determine which Oracle group to contact for assistance based on the request type
  • Support Process Guide - contains brief instructions for Oracle account creation, My Oracle Support portal registration and service request creation

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