Oracle offers the largest global support infrastructure in the industry and comprehensive services for the complete stack, from applications to disk. With Oracle Premier Support, you can depend on Oracle's essential technical assistance to get the most out of your Oracle Retail and Hospitality investment.
With the exception of HP PCs and Servers, all orders will receive the Oracle Hardware Warranty. HP PCs and Servers will receive the vendor's standard warranty for those products and customers would contact the vendor for their warranty issues. Refer to the Oracle Hardware Warranty for links to the HP product warranties.
Oracle Premier Support for Oracle Retail and Hospitality Hardware provides complete support for Oracle sold point of sales products including workstations, tablets, handhelds, scanners, printers, cash drawers, displays and payment solution products.Oracle Premier Support for Oracle Retail and Hospitality Hardware Data Sheet
Oracle Premier Support for Software gives you access to product updates and enhancements, as well as the very latest support resources crated to help you maintain your product, improve product performance, and implement new product functionality as it becomes available.Oracle Premier Support for Software Data Sheet