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Oracle Acquisitions
Sauce Video Support
Starting December 7, 2020, support for the Sauce Platform transitioned to My Oracle Support (MOS) and the Oracle support hotlines and is no longer being provided through the Sauce support channels.
Support Requests
Logon to My Oracle Support to open and manage new service requests.
To contact Oracle Support by phone, refer to the Oracle Support Contacts Global Directory. Reference the list of phone numbers by region or country.
Resources
- Support Assistance Matrix (PDF) - used to determine which Oracle group to contact for assistance based on the request type
- Support Process Guide for Oracle Cloud Customers (PDF) - contains brief instructions for Oracle account creation, My Oracle Support portal registration and service request creation
Oracle and LiveData Utilities