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Oracle Acquisitions
Talari Support
Effective January 27, 2020, support for Oracle’s Talari products transitioned to My Oracle Support (MOS) and the Oracle support hotlines and is no longer provided through the Talari Support channels.
The same support team who supported Oracle’s Talari products continues to do so today.
Support Requests
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Support Portal
Login to My Oracle Support to open new service requests or track existing service requests
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Telephone
Oracle Support Contacts Global Directory - reference the list of phone numbers by region or country
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Current Software Releases
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Product Documentation
Oracle Help Center – scroll down to SD-WAN
Resources
- Support Assistance Matrix (PDF)—used to determine which Oracle group to contact for assistance based on the request type
- Support Process Guide (PDF)—contains brief instructions for Oracle account creation, My Oracle Support registration and service request creation