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Talari Support
Effective January 27, 2020, support for the Talari products will transition to My Oracle Support (MOS) and the Oracle support hotlines and will no longer be provided through the Talari Support email address and telephone numbers. Please discontinue using the Talari support channels as of that date.
The same support team who supported Talari’s products continues to do so today. You should continue to use the same support channels you have been using, whether it is via email, by phone, or through your customer representative. Support website links, email address, and phone numbers remain the same.
As we progress through the integration of Talari Support we will provide advance notice to you about any changes.
Support Requests
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Email
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Telephone
Toll-free: 1.855.628.4559
International: +1.919.424.9002
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Knowledgebase and Previous Software Releases
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Current Software Releases
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Product Documentation
Oracle Help Center – scroll down to SD-WAN
Resources
- Support Assistance Matrix—used to determine which Oracle group to contact for assistance based on the request type
- Support Process Guide—contains brief instructions for Oracle account creation, My Oracle Support registration and service request creation