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Support for TOA Products

Effective March 30, 2015, the point of contact for TOA cloud services will be through Oracle's Service Cloud support portal and no longer through the TOA support portal, email, or the support hotlines. Please discontinue using the TOA support mechanisms as of that date.

The same support team who supported TOA's cloud services continues to do so today.

Oracle Service Cloud Support Portal


  • US: 1.800.806.6592
  • Brazil: 0800.891.5271
  • Finland: 990.800.6333.43570
  • UK: 0808.234.1099
  • Rest of Europe: 00800.6333.4357 (International Toll Free)
  • Australia:
    • 0011.800.8008.0025 (International Toll Free)
    • 0011.800.6333.4357 (International Toll Free)
    • 1.800.663.412 (local access)
  • Japan:
    • 00531.13.1241 (International Toll Free)
    • 0120.623.471 (local access)
  • New Zealand:
    • 00.800.6333.4357 (International Toll Free)
    • 0.800.450.717 (local access)
    • 0800.452.594 (for mobile users)
  • Singapore: 800 1301 550

Oracle Service is a suite of customer service tools that help service organizations, agents, and field technicians predict their customers’ needs.