Oracle Acquisitions
Oracle and Vocado

Vocado Support


Effective 1-Apr-2019, support for the Vocado products will transition to My Oracle Support (MOS) and the Oracle support hotlines and will no longer be provided through the Vocado support portal. Please discontinue using the Vocado support mechanisms as of that date.

The same support team who supported Vocado's products continues to do so today. You should continue to use the same support channels you have been using, whether it is online or through your customer representative. Support website links remain the same.

As we progress through the integration of Vocado Support we will provide advance notice to you about any changes.

Support Requests

Logon to Vocado Support Portal


  • Support Assistance Matrix—used to determine which Oracle group to contact for assistance based on the request type
  • Support Process Guide—contains brief instructions for My Oracle Support registration and service request creation

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