Mittal played a key role in implementing smart and robust technology solutions, helping to establish a new IT architecture and digital platforms, supporting new cutting-edge innovations for the bank. Ten-second loan, Payzapp solutions, and next-generation digital solutions like Smartbuy have helped enhance customer experiences, while contributing to HDFC Bank’s recognition as India's most valuable brand. Click here to hear from 2016 CIO of the Year winner, Munish Mittal.
Kitazawa led the IT-Toyota New Global Architecture (IT-TNGA) initiative, achieving a 30 percent cost reduction in five years. Toyota has built a strong relationship with Oracle, sharing the IT-TNGA architectural vision and enabling the two companies to jointly develop a state-of-the-art IT platform that has increased security, scalability, and reliability while enabling collaborative and innovative expansions with cutting technologies.Click here to hear from 2016 CIO of the Year winner, Hiroaki Kitazawa.
Kirit has been at the forefront of adopting best business practices and establishing a technological platform that is scalable and supports Landmark’s aggressive growth plan and management vision. Over its decade-long relationship with Oracle, the Landmark Group has grown its store presence from 200 to nearly 2,000, and increased employee strength to 50,000 with a customer base of over 10 million in the Middle East region. Click here to hear from 2016 CIO of the Year winner, Kirit Shah.
Vera has led Banco de Chile toward a significant transformation, improving the experience of its millions of customers by delivering products and services leveraging the full stack of Oracle solutions, including engineered systems, technology, middleware, and applications, both on premises and in Oracle Cloud. Banco de Chile has streamlined services from multiple vendors into a strong relationship with Oracle that enables it to ensure greater stability and a higher standard of service, supported by Oracle Advanced Customer Support Services and Consulting. See article in Profit magazine and click here to hear from 2016 CIO of the Year winner, Ignacio Vera.
With Hassman’s leadership, Pella has established itself as an innovator and world-class customer service organization. Hassman plans to continue driving growth and modernization at the company and has embarked on a 10-year plan to transform Pella across multiple lines of business with Oracle technologies—most recently working with the Oracle Service Cloud team to enable modern services solutions that help Pella deliver exceptional customer experience. Read about Hassman and Pella on Forbes OracleVoice, click here to hear from 2016 CIO of the Year winner, and see article in Profit magazine.
Sylvester has dramatically transformed the Los Angeles Department of Public Social Services’ technology footprint over 10 years through the successful delivery of numerous innovative IT projects and implementations, including call center telephony, VoIP, SOA solutions, document imaging and electronic records management, mobile applications, predictive analytics and data mining, business intelligence, advanced networks, and virtualization. His consistent success in implementing mission-critical projects and new technologies, as well as inspiring the growth of innovative culture in his department, has made him a highly regarded CIO within Los Angeles County and across California. Sylvester’s most recent achievement includes overseeing the successful implementation—ahead of schedule and on budget—of the largest health and human services public assistance case management and benefits issuance system in the nation. Known as LRS and composed of numerous Oracle components throughout the solution stack, the system serves more than 3.5 million participants in Los Angeles County alone and saved the county, state, and federal government millions in legacy system cost avoidance. See article in Profit magazine including Michael Sylvester.
The City of Las Vegas is one of the most popular tourist destinations in the world. Numerous smartphone apps provide visitors with access to hotels, restaurants, transportation, entertainment, etc. However, the City wanted to develop an app that would provide residents with mobile access to city services.
Las Vegas had developed an iOS native app more than a year ago. But as the use of Android-based mobile phones increased, they wanted to port the app to Android. However, they were concerned about maintaining and managing two different application-development platforms. What they needed was a common development platform that could be easily targeted to constantly evolving platforms without losing application user experience. Oracle Mobile Application Framework proved to be best choice.
3Di developed a mobile app for the citizens of Las Vegas that will serve as a platform for:
Bank of Communications is the fifth-largest and one of the oldest Banks in China (established 1908). The approval process for mortgage applications was complicated by manual handoffs, limited process visibility, and lack of consistent and sustained communications. This all resulted in significant delays and decreased customer satisfaction. In response, the Bank (along with their partner, Team-C) used Oracle Mobile Application Framework (MAF) and Oracle Business Process Management (BPM) to transition to an integrated mobile and social platform that enabled the relationship managers to track the loan approval process.
As a result:
The Bank also estimates a 70 percent reduction in development time for new features, as a result of using Oracle MAF and BPM.
Kanoo Daily Rental (KDR) provides car rental and luxury limousine services in the Kingdom of Bahrain. Their existing vehicle check-out/check-in was paper-based, performed manually, and labor-intensive. As a result, Kanoo had to maintain paper records that were difficult to store and track because of the large transaction volumes. The customer wanted a mobile solution that would fix these inherent inefficiencies. RapidValue used Oracle Mobile Application Framework to build an iPad app to automate the vehicle check-out/check-in process, and integrated it with Oracle E-Business Suite R12 rental and leasing module.
Larsen & Toubro Financial Holdings Limited is a dominant player in the financial industry. The company is headquartered in Mumbai and has a presence in 23 states in India.
L&T Finance was looking to move from a fragmented mobile strategy. They needed a single, enterprise, mobile platform which would reduce challenges of managing multiple vendors, each with proprietary frameworks.
Serta is the #1 mattress manufacturer in the United States and one of the most highly recognized home-furnishing brands in the marketplace. In an effort to modernize the antiquated and inefficient ERP system to service financial reporting, and provide IPO readiness, Serta implemented a scalable solution across the enterprise leveraging Oracle Business Intelligence Foundation Suite, Oracle Endeca Information Discovery, various Hyperion products, Essbase Analytics Link for Hyperion Financial Management, Oracle Data Relationship Management, and Oracle Data Relationship Governance.
The solution took seven months, and yielded:
The solution provided Serta Simmons with amazing results, reducing overhead costs by millions of dollars and establishing a strong foundation for future expansion.
Scottish and Southern Energy (SSE) produces, distributes, and supplies electricity and gas and other energy-related services. Energy companies and the power-generation industry are in the spotlight in the UK, with increasing focus on regulations and competition.
In order to ensure that the company will be able to compete in the ever-changing energy industry, SSE and the SSE Generation directorate focused on how the company managed its data.
They needed an agile and rapid delivery of mobile accessible business-intelligence dashboards that normally would have required a considerable amount of on-premises infrastructure design and provisioning time. Oracle Business Intelligence Cloud made it possible to develop functionality in an extremely short amount of time using real-generation business data.
SSE learned that:
Cloud-based solutions in conjunction with on-premises solutions increase speed, flexibility, and agility. SSE is now able to integrate data from multiple sources into a single source of truth and make long-term, informed decisions that are vital for to the company’s sustainability.
Skanska AB, founded in 1887, is one of the world’s leading project-development and construction groups, with expertise in commercial and residential projects and public-private partnerships. Skanska creates sustainable solutions and aims to be a leader in quality, green construction, work safety, and business ethics.
Challenge and use cases:
Uniqueness of solution:
Amazon.com is the largest Internet-based retailer in the United States. After almost 15 years of exponential growth as a diverse, multinational business, the company recognized the need to improve its ability to manage financial reporting. Together with The Hackett Group, they built an enterprise performance management and business intelligence solution that ensured they could deliver automated financial reporting and analytics to over 1,000 stakeholders across the company. Using Oracle Data Integrator Enterprise Edition, Application Adapters for Data Integration, Oracle Business Intelligence Enterprise Edition, Oracle Essbase, and various Hyperion products, the solution yielded:
The automated reporting and analytic capabilities have provided Amazon.com with the confidence they need to modernize and improve the agility of their business decisions.
CaixaBank is a leading Spanish retail bank and insurer. Focused on customer service through innovation, CaixaBank used big data architecture and business analytics tools to democratize the use of data for reporting, dashboarding, and analysis; empower end users by using data to identify business patterns and niches; and discover the value of structured and nonstructured information.
Built on Oracle Exadata and Oracle Exalytics, and leveraging Oracle Business Intelligence, Oracle Big Data Analytics, and Oracle data integration tools, CaixaBank’s solution
This initial success is driving CaixaBank to transition towards a real-time organization, enabling the monetization of their data relative to business targets.
Tampa International Airport is one of the region's most significant economic engines, with a total economic output of more than $7 billion. The enterprise employs more than 7,500 people on the airport campus and supports more than 81,000 jobs in the community.
Realizing that better data integration and business analytics would strengthen their business and customer loyalty, they set out to modernize their infrastructure and data acquisition strategy. Poor data quality was a huge challenge. They developed a solution that sat on top of Oracle Exadata, Oracle Exalogic Elastic Cloud, and Oracle Exalytics, and combined Oracle Data Integrator and Oracle GoldenGate with Oracle Business Intelligence Foundation Suite.
In just six months, the project yielded major benefits:
The success has enabled Tampa International Airport to improve operations and better serve their customers.
Kaiser’s objective is to enhance its security and risk management posture within the enterprise. Its current solution offered fragmented visibility into users identity profiles and their respective access to information assets across the enterprise. Additionally, the existing solution lacked the ability to rapidly onboard existing enterprise applications into the security framework and drive greater security insight. This resulted in increased operational and administrative costs and also exposed Kaiser to greater security vulnerabilities as well as difficulties in meetings its compliance benchmarks.
Security is a mission-critical requirement for Kaiser’s daily operations. They needed to gain a 360-degree view of its users and their access within the enterprise. To achieve that goal, Kaiser implemented a comprehensive identity management solution that included identity governance, directory services, and an access management suite that was deployed across multiple data centers to ensure 24/7 availability for their most critical applications.
Normally, customers implement such a solution in sequential milestones, with a typical project of this scale extending over a year before completion. Kaiser Permanente took on a comprehensive and parallel approach to implement their solution. The result was an expedited six-month deployment cycle.
The benefits included:
REDISA is a world leader in converting waste product into socio-economy opportunities in South Africa.
The company was a startup business that required a rapid rollout and a scalable, secure infrastructure that would support the growth of local and global clients. In the past two years, they’ve opened 34 depots, created 2600+ plus jobs, 161+ small businesses [something missing here] and collected over 146,000 tons of tire waste. This resulted in the conversion of 70 percent of the national tonnage of waste tires from landfill. Previously, the conversion rate was 3 percent.
REDISA provided a unique business solution by delivering a single customer experience based on Oracle Super Cluster, Oracle Enterprise Resource Planning, Oracle Fusion Middleware, and Oracle Identity Management. The solution includes public and private cloud components and delivers business value by simplifying IT, reducing costs, improving security, and delivering a single platform for onboarding businesses and clients, as well as increased self service capabilities.
GE’s goal is to be the world’s best infrastructure and technology company. They are driving infrastructure leadership, investing in innovation and achieving a culture of simplification to better serve their customers around the world.
GE is consolidating its enterprise resource planning (ERP) and financial applications landscape, from several hundred instances to a small strategic subset. Integration challenges included a wide range of technologies, several thousand ad-hoc point-to-point integrations, and integration between on-premises ERP and several cloud applications including SalesForce.com, Fusion ERP, and RightNow.
GE’s SOA Center of Excellence used Oracle SOA Suite, a disciplined commitment to standards, and a zero ERP customization rule to reduce integration costs, enable faster time-to-testing and time-to-market for all financial enterprise integration projects.
Calix is a leading global provider of broadband communications access systems and software. The Calix Unified Access portfolio allows service providers to connect to their residential and business subscribers and deploy virtually any service over fiber- and copper-based network architectures. The company has a growing customer base whose networks serve over 100 million subscriber lines. Calix is at the forefront of enabling the innovative ways that communications service providers deliver advanced broadband services and value to their customers.
Calix faces serious challenges in a highly competitive global broadband equipment market where creating advantage by innovation is essential.
They picked Oracle Integration Cloud Service as the foundation of their next-generation integration platform to their Calix Web Content Management system. This system is used by more than 25,000 partners today and Calix expects rapid growth over the next three years.
Using ICS, they were able to build new, secure integrations in a just few hours between Oracle ERP, Salesforce.com, Workday, and many other applications and achieve the impressive business results.
Atradius is a leading supplier of credit insurance and debt-collection services worldwide. They provide insurance services to minimize the risk of doing business and ensure that the bills get paid. Their prior reporting process required them to submit a request overnight which would often take 24 hours to run.
With their Atradius Insights offering, which utilizes Oracle WebCenter Portal, their credit knowledge of over 100 million companies is now available in real time to customers, enabling them to manage risk. The new reports run in 30 seconds and help them identify issues and opportunities for new insurance coverage in near real time.
With over a trillion dollars of assets under management, Credit Suisse is one of the leaders in the financial services industry.
Meeting the regulatory requirements for the assets they manage is no small feat. They manage over 25,000 reports with the SEC, and updating these reports in a timely manner every time something changes in one of their investment funds is a huge challenge.
Credit Suisse used Oracle Business Process Management to automate the creation and submission of their regulatory filings. The solution provided them with data consistency and eliminated the manual overhead to collect, classify, and monitor the data, reducing the time to complete them by 30-40 percent.
Sutton Tools is based in Australia and is a leading provider of high-precision cutting tools. They believe that data is power and that they can use data as a selling tool to demonstrate the superiority of their technology. This requires a robust product introduction process, which necessitated the elimination of silos of knowledge and improved collaboration and workflow.
They use Oracle Database as a service, process cloud, and documents cloud to extend their enterprise resource planning system and provide a robust new product introduction process.
They are looking forward to faster product rollout and an improvement in employee, partner, and customer satisfaction. Sutton Tools now plans to leverage the Internet of Things (IoT) to automatically incorporate manufacturing as part of their process.
Australian Finance Group (AFG) is the leading provider of mortgage brokerage services in Australia, with over 2,300 brokers. At its core, AFG believes in cutting edge technology as a growth enabler.
To support its network of brokers, AFG maintains dedicated service and support teams to handle inquiries about various legal documentation. Required to provide more than 10K of broker reports and invoices every week, AFG decided they needed to increase broker productivity and reduce costs. They decided to use Oracle Documents Cloud Service to improve support and collaboration with its broker network. This dramatically reduced the burden on its call center to process common requests.
Syniverse is a major mobile communications provider with 6 billion mobile subscribers. It acts as an intermediary by managing roaming traffic between more than 1,000 mobile operators around the world.
One of the solutions Syniverse offers its customers is Visibility Services for GSM (VisGSM), which provides data-capture and reporting insight into the various GSM signaling transactions. The existing solution, VisGSM Legacy, resided on expensive legacy technology that required millions of dollars to run.
The new solution was architected to run in a private cloud with multiple Java-managed servers hosted by Oracle WebLogic. These servers process transactions in near real-time, which required information to be maintained in Oracle Coherence.
Rakuten Group, a global e-commerce firm, is one of the world's leading Internet service companies, and it is expanding throughout Asia, Europe, the Americas, and Oceania. The company provides a variety of consumer- and business-focused services, including e-commerce, Kobo eReaders, travel, banking, securities, credit cards, e-money, portal and media, online marketing, and professional sports. Rakuten’s e-commerce operation is one of the largest businesses and it runs on Oracle Exalogic Elastic Cloud.
Rakuten has a huge footprint consisting of application servers (370 physical servers, 900 processors for Oracle WebLogic, and 270 processors for Oracle Coherence). The company wanted to reduce the costs associated with running and managing all of their environments. They developed a solution utilizing Oracle WebLogic platform as a service (PaaS) and Oracle Linux information as a service (IaaS) and supported by Oracle Exalogic Elastic Cloud.
The solution utilized Oracle Traffic Director on Oracle Exalogic Elastic Cloud to simplify the environment and expedite time to market.
Hi-Tech is a textile machine and quality-control appliance manufacturer in Asia. The company’s textured yarn quality-monitoring system enjoys a 72 percent market share.
Hi-Tech used an on-premises Microsoft MIS reporting system until 2014, when the system could no longer handle data growth. They wanted to move to the cloud for better scalability and reliability, and needed a cloud platform that could serve their 179 clients. They also needed to accelerate real-time, product-quality reporting.
Hi Tech used Kahuna’s DevCom framework to implement an Internet of Things (IoT) solution running on Java Cloud Service, which allowed them and their customers to monitor the quality of their yarn production in real time on the web and on mobile devices.
The solution addresses a complex use case with 336 sensors on 1,400+ machines scanning quality at a rate of 50 times/sec.The data is sent to the central server for statistical analysis and reporting at a rate of 1 GB/sec.