Redwood Shores, Calif.—Oct 25, 2017
Oracle today announced it has been named a leader in Gartner’s 2017 Magic Quadrant for Sales Force Automation. The company was recognized for its ability to execute and completeness of vision.
Sales force automation has long been viewed as a sales management tool, with features and functionality designed primarily around the needs of sales professionals. However, as customer behavior evolves, legacy sales technology has grown outdated and less effective. Designed to serve the needs of today’s empowered customer, Oracle Sales Cloud enables sales professionals to engage customers earlier and accelerate and close deals using a complete, innovative and proven sales solution.
“Customers today have information at their fingertips and require real-time support and service. As such, delivering a responsive customer experience is more important than ever,” said Stephen Fioretti, vice president, CX Engagement Solutions at Oracle. “Oracle Sales Cloud helps businesses thrive in this modern sales environment by leveraging innovative technologies, such as artificial intelligence (AI) and data to create a smarter sales experiences for sales teams and customers. We believe Gartner’s recognition of Oracle’s position as a leader in this space showcases our commitment to helping our customers achieve measurable sales results.”
According to Gartner, vendors positioned as leaders have the ability to execute their vision through products, services and demonstrate solid business results in the form of revenue and earnings. Leaders have significant successful customer deployments in North America, EMEA and Asia/Pacific in a wide variety of industries, and with multiple proof points for deployments above 500 users. They also consistently demonstrate above-average customer experience satisfaction.
Oracle Sales Cloud is part of Oracle CX Cloud Suite. Oracle CX Cloud Suite empowers organizations to take a smarter approach to customer experience management and business transformation initiatives. By providing a trusted business platform that connects data, experiences and outcomes, Oracle CX Cloud Suite helps customers reduce IT complexity, deliver innovative customer experiences and achieve predictable and tangible business results. The Oracle CX Cloud Suite includes Oracle Commerce Cloud, Oracle Marketing Cloud, Oracle Sales Cloud and Oracle Service Cloud.
Download the Gartner’s 2017 Magic Quadrant for Sales Force Automation report here: http://bit.ly/2xMdoww
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