Redwood Shores, Calif—Jan 15, 2015
Looking for a fun, speech-enabled virtual assistant for your sales team? Try Oracle Voice.
Want to create a task quicky after a meeting? Talk to Oracle Voice as you would in a natural spoken conversation.
Want to create an appointment quicky after a meeting? Talk to Oracle Voice as you would in a natural spoken conversation.
Getting ready for a sales meeting? Just tap on the microphone button and say the name of the Opportunity to bring up details.
A Sales system is only as good as the sales data it holds, and most of this data comes from field sales representatives who are expected to enter it on their laptops and desktops. But typical reps spend 32% of their time traveling and waiting for meetings. During these times, the only device available may be a smart phone. No surprise then that current sales data may be delayed getting into sales systems, impacting sales leaders' visibility into sales activity.
Release 9 of the Oracle Sales Cloud brings Oracle Voice (officially "Oracle Fusion Voice Cloud Service for the Oracle Sales Cloud"), a speech-enabled virtual assistant that lets sales reps speak directly to the Oracle Sales Cloud on their smartphones. Oracle Voice represents Oracle's ongoing commitment to bringing the best user experiences to the Oracle Applications Cloud. It's a fast, friendly and fun way for reps to view their work, so they walk into meetings prepared. Walking out of meetings, they are able to quickly create Notes, Activities and Contacts, and update Opportunities while the information is still fresh in their minds. With increased usage, everyone benefits from current sales data, improved visibility from sales activities, and better sales decisions.
"Oracle's own sales organization was involved in developing Oracle Voice for the Oracle Sales Cloud. We wanted to be sure that the user experience is seamless, works well on mobile devices, and is easy for all sales reps to use," said Kate Fitzgerald, Group Vice President, Oracle Sales Automation.
"It understands me better than similar speech-enabled assistants do," said Andrew Dunleavy, Sales Representative, Oracle Fusion Middleware.
"Busy sales people on the go need to very quickly and effectively interact with their enterprise systems. With Oracle's enterprise experience, and Nuance's natural language processing, we have made it as simple as using their voice," said Jeremy Ashley, Vice President, Oracle Applications User Experience.
"Mobile smart phones and tablets are quickly becoming the leading devices for interacting with enterprise applications, and Oracle has led the way through our broad set of mobile apps. Working with Nuance, we are also leading the way in using speech interfaces to make it easier and more natural to interact with enterprise solutions," said Alan Fothergill, Vice President, Oracle Applications Development.
User experience is a strategic investment area for Oracle. A clear example of this is our research and development on our applications cloud user experiences, with a focus on simplicity, mobility and extensibility. Oracle investigates first the capabilities of our next-generation cloud technology, built on Oracle Fusion Middleware, to create these product experiences, ranging from its simplified UI to wearable devices. We then look to leverage these innovations across our other product lines through user experience design patterns and associated development tools. Our goals are always to see a clear gain in end-user productivity and a return on our customers' investment in our applications and technologies.
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