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Oracle Service Cloud significantly enhanced our customers’ experience by ensuring that contact-center agents have all the banking and customer information they need to respond rapidly, accurately, and consistently—and through each client’s preferred channel.
We chose Oracle Service Cloud due to its excellent fit for our diverse banking needs, and Oracle’s demonstrated decades-long commitment to customer service. From ensuring 24/7 support for our client services to facilitating our technical innovation, Oracle is a name we can trust.