By gaining an integrated service platform with Oracle Exadata Database Machine, we can rapidly share real-time data with partner airlines and deliver a seamless customer experience. We also increased new international bookings, ensured stable airline operations, and supported growth.
All Nippon Airways Co., Ltd. (ANA) is one of the world’s leading airline companies and the largest full service airline in Japan. With sluggish domestic demands and increased inbound tourists, ANA has rapidly expanded its international operations by creating new routes and expanding code sharing with Star Alliance member airlines.
To support its growth strategy, ANA needed to modernize its existing international flight booking system and enable seamless service integration between Amadeus Altéa (Altéa)—a major global airline booking and passenger service system—and various internal systems. ANA also wanted to improve system capacity and support large volumes of daily flight booking transactions with other airline partners.
Only Oracle Exadata could provide a high-performing and reliable database platform and help us to simplify database management and reduce costs. Oracle SOA Suite and Oracle B2B for EDI also enabled seamless Altéa format data transfer, reducing further development costs.
ANA engaged ANA Systems Co., Ltd., an IT arm of ANA Holdings Co., Ltd. to manage the new database project. ANA used Oracle SOA Suite, Oracle B2B for EDI and Oracle Data Integrator to connect the data between Altéa cloud service and other existing internal applications, such as its billing system, and Oracle Exadata to store the databases. ANA also tested the entire data import process to ensure data security. ANA went live smoothly with the new platform across all the airports worldwide.
Founded in 1952, All Nippon Airways Co., Ltd (ANA) is one of the world’s leading airline companies, with over 42 million passengers annually. Its top priority is to ensure the safety of its airline services and become a world leader in the airline industry by enhancing customer satisfaction and value creation.
Oracle Partner, NEC, already provided service for ANA’s existing domestic booking system. With deep understanding of ANA’s business needs, NEC worked with ANA again and assigned up to 600 staff for the international booking system project.
“NEC was reliable and professional. They endeavored to resolve possible challenges in advance and ensured timely delivery of Oracle Exadata,” said Kazumasa Saito, project manager, Next Generation Common Platform Development Project, ANA Systems Co., Ltd.