Deborah Ambro-Crandell, who lost her sight at age 16, leads IBVI’s customer service team. Of the 12 team members, only one is sighted.
“It’s incredible what humans can do when faced with a challenge.”
Deborah Ambro-Crandell, Head of Customer Success, IBVI
Reimagining the possible
IBVI for years ran on a jumble of homegrown information systems with less-accessible features. So IBVI leapt fully into the cloud, embracing Oracle Cloud Applications for financials, human resources, procurement, ecommerce, supply chain, and more.
Compatibility with open-source technologies such as JAWS text-to-speech and Zoomtext screen reader enables employees like Sandra Teague Martin, who joined IBVI after losing most of her vision to glaucoma, navigate Oracle ERP Cloud to enter and track orders. IBVI believes that improved access to information through Oracle Cloud Applications will help their employees build careers in finance, HR, and customer service.
“We have some of the most skilled and talented workers on the planet,” says IBVI CEO CJ Lange. “We just have to give them access—to our facilities, to information, and to career opportunities—for them to thrive.”