The Italian company, known and admired by coffee lovers on five continents, uses Oracle HCM Cloud to cultivate its diverse and dedicated global team.
Oracle HCM Cloud 
Industry: Consumer Goods
Location: Italy
About the customer

A taste for success

illycaffè offers only one blend of illy coffee, painstakingly perfected during the last eight decades from nine kinds of Arabica beans. The company sells its coffee and accessories online and in 259 shops and cafés it operates in 140 countries. An additional 100,000 retailers serve or sell illy-branded coffee.

100,000 retailers serve 8 million cups of illy coffee each day to customers in 140 countries.

The company is like a big family, with people working here for many years. We've moved toward tech, but we want to keep the heritage.

Massimiliano Pogliani, CEO, illycaffè

Customer story


‘Simply extraordinary’ coffee, talent

illycaffè aims to make it “extraordinarily simple for you to sip something simply extraordinary.”

To help bring its smooth, dark coffee to more people, illycaffè is turning to technology to become a truly global company. The company uses Oracle HCM Cloud to offer standard HR practices to its employees in all locations.

The cloud platform helps illycaffè attract and retain the best people, offer standard pay and benefit packages across geographies, and identify talented employees to staff its new locations. The system gives managers a single source of detailed information about the company’s growing number of employees.

illycaffè counts on its 1,200 dedicated employees to maintain close relationships with coffee growers, helping them to remain profitable while supporting sustainable growth practices.

Oracle Cloud portfolio
Oracle HCM Cloud
illycaffè completed its implementation of Oracle HCM Cloud in less than two years, setting up the company for future international growth.

With Oracle Cloud, we have the ability to keep the platform updated with continuous innovation.

Luca Tiepolo, Chief HR and Innovation Officer, illycaffè
Customer Quote