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We chose Oracle Hospitality Simphony for our Business Campus Munich canteen because of the high quality, reliability, speed, and reporting capabilities of the solution, the easily configurable payment card, and, not least, the excellent support.
Arena One, founded in 2004, is a full-service hospitality provider for sports, business, and cultural events of any type and size. The company provides hospitality services at sports stadiums and VIP events, staff cafeterias and canteens, and popular entertainment venues for more than 1.8 million guests per year. Its end-to-end services include event management, catering, and logistics—before, during, and after the event. Arena One operates through 24 locations in Germany, and is the exclusive caterer of Munich’s Allianz Arena, as well as Bayern Munich football club. Arena One is a subsidiary of the DO & CO Group, Austria’s leading caterer with a presence on three continents.
Oracle Hospitality Simphony is by far the most cost-effective system, because it offers enormous value for money, and is completely reliable. Furthermore, Oracle acts on our suggestions for improvement, and the support is legendary.
“Implementation took place while our restaurant was relocating. Oracle undertook extensive development work to fulfill our need for a freely-programmable payment card, and, after a little user training for the new software, we went live with a local client-server installation with seven checkouts in a little over a month,” Weeke said.