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BH Telecom

Oracle Customer Success

BH Telecom invests in future-proof network policy with Oracle


BH Telecom upgraded its legacy 2G and 3G policy solution with Oracle virtualized Policy and Charging Rules Function (PCRF) for lasting service.

Business challenges

The company’s existing solution was reaching end of life, was using bare metal, and was not covering 4G or any future market needs. BH Telecom was looking for a new way to decrease its footprint and energy consumption. The company also wanted to simplify operations and maintenance.

The project itself was very complex and involved a lot of teams from Oracle, MIBO Komunikacije, and BH Telecom. Everyone truly worked as one team. Oracle and MIBO Komunikacije showed great skills, they were always available for any configuration and testing activity, preparing many workshops and presentations in order to explain new system and policy logic. Because of that, we achieved excellent results in a short time.

Almir Hujdur

Director of Converged Core, BH Telecom

Why BH Telecom Chose Oracle

Oracle Communications carrier-grade cloud native PCRF is a scalable, extremely reliable and flexible product that has been in live deployments for more than 10 years. It’s currently used in more than 60 Tier-1 operators. Oracle PCRF was a key success factor for BH Telecom because it’s a lasting network that enables upgrades to respond to market needs, such as 5G functionality. 


Oracle PCRF, as a neutral, standardized instance in a client’s multivendor environment, helps BH Telecom roll out faster and more efficient new use cases with its easy-to-use Policy Wizard, which allows BH Telecom to test any new use cases easily before implementing them. Oracle PCRF delivers best-in-class performance per footprint, as it enables BH Telecom to handle traffic peaks within the network. It has the capacity and functionality to upgrade BH Telecom’s network to 5G services without having to invest in new infrastructure. 


Oracle and MIBO Komunikacije delivered professional services to meet BH Telecom requirements. These services included installation, integration with mobile packet core, OCS and provisioning systems, and testing. The new geo-redundant, virtualized, future-proof PCRF system supports 2G/3G/4G/VoLTE and enables a smooth transition toward 5G. The project was delivered in 6 months.

Published: August 6, 2021