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Thanks to Oracle, we now operate in a more flexible and scalable environment that allows us to make business decisions that reduce risk, cut costs, and drive increased profitability as the company continues to grow. Additionally, our customers will benefit from more tailored service.
Built on a history of addressing its customers’ needs, ConnectOne Bank understands that little things matter and focuses on those things when providing financial products and solutions to help its clients achieve financial prosperity.
People consistently turn to ConnectOne Bank for rapid, reliable banking focused on their needs. As the bank grew, it knew it needed to ensure its clients would continue to enjoy the same level of fast, personalized service. As a result, ConnectOne Bank worked with Oracle and IBM Global Business Services to automate and digitize its financial processes using cloud solutions—ensuring optimum business agility and an improved customer experience.
Choosing IBM Global Business Services and Oracle was an easy decision: they offered the perfect combination of technology and expertise. We know that Oracle will continue to invest in and enhance its cloud-based solutions, and IBM’s experience from other banks will help us optimize our processes.
The Oracle project was driven primarily by ConnectOne Bank’s finance and IT departments, and approved by an executive steering committee.
The IBM team helped ConnectOne Bank to completely redesign its business processes based on the Oracle solutions. The Oracle Database, purchased as a database-as-a-service offering, acts as a central data hub supporting multiple finance applications—including Oracle Financials Cloud and Oracle Planning and Budgeting Cloud Service.
In the future, ConnectOne Bank plans to use Oracle Planning and Budgeting Cloud Service connected with Oracle Business Intelligence Publisher to look at where its customers are based, which pricing strategies work well with each customer segment, and which promotions are most effective in which areas, so the bank knows where to focus its efforts.
ConnectOne Bank is built on a history of connecting to its customers’ needs. The bank understands that “little things matter” and focuses on those things when providing creative financial products and customized solutions to help its clients achieve financial prosperity for themselves, their family, and their business. Its ultimate goal is to create life-long partnerships with customers by making sure that each day ConnectOne Bank focuses on a singular objective—to be “a better place to be” for its customers, its communities, its employees, and its shareholders.
“The IBM team assessed our internal needs and mapped out everything that needed to be done—discussing every report that would need to be rebuilt and advising us on ways to redesign processes based on industry best practices. IBM guided us through the implementation, and trained our staff to use the new applications.” Martucci said.