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Oracle Customer Success — Croatian Waters

Croatian Waters

Croatian Waters Gains 20% in Efficiency for Project Management While Meeting Demanding European Union Accreditation Standards


Oracle’s Primavera P6 Enterprise Project Portfolio Management enabled us to speed project planning by 25%, as well as to provide all project stakeholders with timely and accurate project information. This helped us meet demanding European Union accreditation standards for projects related to protecting and managing precious Croatian water resources.

— Robert Kartelo, Head, Unit for Preparation and Implementation of European Union Cofunded Projects, Croatian Waters

Croatian Waters is a state-owned company in charge of managing water resources in the Republic of Croatia. The company’s core activities are for water management, such as protecting the water supply from floods, pollution, contamination, and irrigation. As part of the Instrument for Pre-Accession Assistance (IPA), the European Commission (EU) accredited Croatian Waters in 2008 for implementing EU projects related to water management in the Republic of Croatia.

Croatian Waters has successfully managed European funds during the pre-accession period and will continue work related to the management of European funds after Croatia joins EU.  Croatian Waters wanted to establish a scalable IT system for efficiently managing, preparing, and implementing IPA projects related to protecting water resources, improving water supply, and managing wastewater in the Republic of Croatia. By implementing Oracle’s Primavera P6 Enterprise Project Portfolio Management, Croatian Waters gained the ability to efficiently manage more than 40 water infrastructure management projects, valued in excess of US$1.57 billion. Croatian Waters also accelerated planning and reporting by 25%, which enabled project management to make more effective decisions based on the ability to provide real-time project information to all project stakeholders, helping the agency to meet demanding EU accreditation standards for IPA projects. Croatian Waters is currently working on three IPA infrastructural, water-sector projects in the towns of Slavonski Brod, Drniš, and Knin.

  • Create an efficient IT system for managing complex IPA programs—such as projects related to repairing public water supply networks and constructing wastewater treatment facilities in more than 40 locations across Croatia—to increase transparency and ensure efficient project management, while complying with EU regulations
  • Provide real-time insight into 40, complex, water-infrastructure projects, many of which will last between 10 and 20 years and all that are vitally important to environmental protection in Croatia
  • Ensure various stakeholders—including ministries, utility companies, and local governments—receive timely and accurate project information to ensure that water supply and quality improvement projects conclude on schedule and within budget
  • Implemented Oracle’s Primavera P6 Enterprise Project Portfolio Management for 20 users to establish a monitoring information system (MIS), which enabled Croatian Waters to execute projects cofunded by the EU, as no system existed for managing water protection and water quality improvement  project portfolios
  • Enabled simultaneous progress monitoring of more than 40, complex, infrastructure programs, valued at more than US$1.57 billion
  • Provided 20 project managers with real-time information about projects status, such as documentation revisions and status updates, to ensure efficient and timely decision-making and minimal project delays
  • Avoided redundant data entry through synchronized data collection so that project managers were able to cut work hours by an estimated 20% required for activities such as timelines and cost breakdowns
  • Accelerated project stakeholder reporting by 25% through the use of more than 40 Primavera P6 Enterprise Project Portfolio Management standard and user-specific reports, developed by Oracle partner Primakon d.o.o.
  • Automated internal annual reports and final implementation reports for the Sectoral Monitoring Committee, which eliminated hours consolidating data and enabled project managers to stay on schedule and within budget
  • Worked with Primakon to identify Croatian Waters’ organizational needs and deploy the Primavera solution

About Croatian Waters


Zagreb, Hrvatska, Croatia



Annual Revenue

$100 to $500 Million


Primakon provided Croatian Waters with comprehensive implementation services for Oracle’s Primavera P6 Enterprise Project Portfolio Management, to effectively manage IPA projects. Primakon was heavily involved in creating a special, multilevel planning model suitable for the incremental nature of IPA projects (for example, displaying different levels of planning details for various stages). After defining Croatian Waters’ specific needs, Primakon created a system prototype, tested it, and then moved forward with the implementation. Additionally, Primakon carried out application and project-management training for Croatian Waters’ users. Finally, Primakon implemented its own solution for entering costs and temporary monthly positions, a solution used to capture work execution through monthly reports that use a simple Microsoft Excel spreadsheet.

The IPA department in Croatian Waters is a new organization that is growing. As it matures, so will the use of Primavera be more complex in future.

“We were very pleased with the high level of technical assistance and customer support Primakon provided during our Primavera implementation. The company understands our requirements and continues to respond quickly to our needs by providing us with proactive support and tools specific to our ongoing projects,” Said, Robert Kartelo, head, unit for preparation and implementation of European Union cofunded projects, Croatian Waters.

Published:  Dec 17, 2013