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Oracle Customer Success—Daito Trust Construction Co., Ltd.
Daito Trust Construction Gains Superior Performance for New Listings with Oracle
ShareRunning Oracle Database 12c with Oracle Exadata and Oracle ZFS Storage Appliance enabled us to process 120,000 properties instead of 50,000 properties per hour and list new properties 24x faster. The improved efficiency also helped to enhance user experience and enable 24/7 operations.
Daito Trust Construction Lists 120,000 New Properties 24x Faster, Enhances Customer Experience, and Supports Business Growth with Oracle
Daito Trust Construction Co., Ltd. is Japan’s second largest construction and real estate management company. It lists more than 3 million residential leasing properties—including self-managed and other partner agencies’ properties—via its nation-wide “E-heya-net” portal. With over 23 million site visits each month, Daito Trust Construction generates more than 1 million new leasing deals in 2016.
Due to a large volume of new listings, the legacy database server was struggling to cope with the business demands and support application changes, such as adding a merging process to remove duplicate listings from multiple agencies. To sustains its leading position, Daito Trust Construction needed to improve batch processing cycles and enable non-stop listing operations.
Business Challenge
- Improve the speed to list massive volumes of new leasing properties online and minimize complaints from real estate agencies by upgrading the database server to eliminate up to four hours delay of batch processing cycle
- Ensure continuous business operations and improve customer experience by enabling users to quickly search leasing properties via its portal during peak period—January to March—the busiest months for the real estate industry in Japan
- Enhance competitive edge by gaining the ability to rapidly modify the application, such as removing duplicate property listings or registering membership, without delaying the batch processing time by another four hours
Results
- Processed batches for new property listings 24x faster—less than 10 minutes instead of 4 hours—and reduced complaints from real estate agencies by using Oracle Exadata Database Machine’s scale-out architecture for both database and storage servers to ensure scalability without bottlenecks
- Supported business growth by deploying a high performing and scalable Oracle Exadata and Oracle ZFS Storage Appliance to quickly process 120,000 new properties, instead of just 50,000 properties per hour, and store massive volumes of big data, such as the most popular leasing properties and location
- Elevated service quality by running Oracle Database 12c on Oracle Exadata and reducing the batch processing time to just 35 minutes rather than 8 hours after introducing the merging function in the application
- Reduced the time to search processes with slow execution speed by using Oracle Tuning Pack option to improve the system performance
- Enhanced customer experience by enabling users to receive almost instantaneous response times for searching new properties, thanks to Oracle Exadata’s Smart Flash Cache
- Provided reliable, 24/7 property services to customers by synchronizing Oracle Active Data Guard with two Oracle Exadata and minimizing disruption to business operations
- Supported business growth by gaining extra storage capacity with Oracle Advanced Compression
- Reduced time for weekly database backup by more than 5x—just up to 3 hours instead of 17 hours—by optimizing system performance with the compatibility of Oracle Exadata and Oracle ZFS storage Appliance
- Increased productivity by allowing staff to rapidly process new listing requests received in the late afternoon and minimizing workload after office hours
We were already satisfied with the performance of Oracle Database over the last few years. To further enhance I/O performance, we unified all the components with Oracle Exadata and Oracle ZFS Storage Appliance to achieve superior compatibility and simplify maintenance tasks.
Execution
Daito Trust Construction upgraded to Oracle Database 12c and migrated to Oracle Exadata X5-2 and Oracle ZFS Storage Appliance for full compatibility and ease of maintenance. It spent approximately three months for system development and two months for testing. Daito Trust Construction completed the database upgrade project in just a few months and went live with the new platform before the peak season started in January.
About Daito Trust Construction Co., Ltd.
Headquarters
Tokyo, Japan
Employees
10,400
Annual Revenue
US$5 Billion to $25 Billion
Founded in 1974, Daito Trust Construction Co., Ltd. is Japan’s leading service provider for combined construction and real estate management. Its lease management trust system provides a one stop shop service—from design and construction to marketing and lease management—for owners of a wide range of residential and commercial real estate properties.
Partners
Oracle Platinum Partner, ITOCHU Techno-Solutions Corporation (CTC) has been providing database support to Daito Trust Construction for years. It worked with the partner again for the database upgrade project due to its reliability and professionalism.
“With CTC’s deep understanding of our overall IT environment, we received the best execution plan and consolidated our hardware and software components to a high performing and scalable Oracle platform within the timeline and budget,” said Kanako Tanoue, engineer, System Development Group, IT System Department, Daito Trust Construction Co., Ltd.