Keeping its global construction customers building requires a high-performance, highly resilient network. The company, headquartered in Dayton, OH, has 1,200 employees working in 30 locations, including manufacturing sites, distribution centers and an innovation center. Operations span the U.S., Canada, Panama, Colombia, China and Australia.
A rock-solid network is critical for smooth business operations, and for many years, Dayton Superior operated an MPLS network with primary and secondary T1 circuits to each site and data centers in Cincinnati and Dayton, OH. However, the backup WAN connections were only used when the primary circuit failed, which meant that for the vast majority of the time, the company was paying for a costly resource it wasn’t actively using.
“We were wasting the bandwidth on the backup circuit,” says Dave Badgley, senior systems engineer at Dayton Superior. “We couldn’t use both network connections at the same time with our routers.”
Plus, when an MPLS circuit did fail, the cutover was not seamless, so phone calls and application sessions would drop, frustrating the affected workers and customers.
Badgley found a better way when he discovered Talari’s SD-WAN solution. Talari creates a smart, responsive network that adapts in real time to bandwidth demands and actual network conditions. With Talari, Dayton Superior can ensure the best experience for critical applications and all applications take the best quality path over the network at all times. Phone calls, ERP, sales transactions, desktop virtualization and other essential business applications are assured priority over the network. “Users have a better experience with Talari,” says Badgley. “Even if a network problem occurs, phone calls and applications don’t drop, so they don’t have to reconnect.”
For example, Dayton Superior recently experienced an MPLS outage in Ohio. WAN outages can be devastating for any business, interrupting customer service and halting sales. But with Talari instantly rerouting application traffic, it was business as usual until the company’s provider could restore service. “Downtime doesn’t happen very often, but when it does, we’re prepared,” says Badgley.