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Oracle Customer Success — Dole Korea

Dole Korea

Dole Korea Deploys Powerful Analytics Tool at 90% Less Upfront Cost with Oracle

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By combining Oracle Database Cloud Service with Oracle Data Visualization Cloud Service to analyze and visualize complex business data, we can create reports in minutes instead of days and gain immediate insight. The solutions also helped cut 90% of the upfront cost and support future growth.

— Seungwon Kim, IT Manager, Dole Korea

Dole Korea Quickly Uncovers New Insights and Enhances Business Decisions with Oracle Cloud Platform

Dole Korea is a subsidiary company of Dole, a global fruit and vegetable company with over 150 years of experience. Its mission is to ensure that any products with a Dole label are high quality and safe to eat. Dole Korea is at the forefront of nutrition research and education by promoting healthy eating habits to consumers via diverse campaigns.

Dole Korea used to manually collate ERP data from Oracle JD Edwards into spreadsheets for analysis. However, the process was time consuming and error prone, creating difficulties for managers to analyze and understand the business performance. Dole Korea wanted to deploy an affordable and intuitive business intelligence cloud solution to enable fast discovery of insight and support better decision making.
 
Challenges
  • Eliminate the cost barrier to introduce the business intelligence tool by adopting a cost-effective cloud solution to enable automatic data matching and visualization 
  • Improve the efficiency to create and analyze complex reports, such as multi-year cost analysis for fruit and vegetable products by enabling users to easily access, highlight, and share the results without downloading and uploading gigantic spreadsheets 
  • Enhance business decisions by gaining the ability to visualize business data and uncover new insights, such as profitability for each fruit product, much faster
Results
  • Saved 90% of the upfront cost to deploy the business intelligence tool by using a low-cost subscription model with Oracle Database Cloud Service and Oracle Data Visualization Cloud Service and allowing the company to scale as business grows
  • Created management reports, such as cost analysis for fruit products, in just five minutes instead of taking up to two days and increased work efficiency by linking ERP data with Oracle Database Cloud Service and providing visual analytics to the head office via Oracle Data Visualization Cloud Service
  • Enhanced user experience by leveraging the mobile feature of Oracle Data Visualization Cloud Service to securely search, navigate, modify, and share the changes in complex reports on any device via the cloud rather than using a personal computer to download and upload data in spreadsheets with over 60,000 lines
  • Gained new insight in market trends and supported better sales and marketing strategies by automatically connecting the related ERP data with offline data—consumer purchasing patterns—and visualizing business performance in graphs and multiple dimensions, such as by food prices and quantities

 

Compared to other vendors such as Tableau and Power BI, Oracle Database Cloud Service and Oracle Data Visualization Cloud Service are less complex and less expensive to deploy. This fits well with our business needs.

— Seungwon Kim, IT Manager, Dole Korea

Execution

With assistance from Oracle, Dole Korea designed the architecture and synchronized the data from Oracle JD Edwards with Oracle Database Cloud Service. Dole Korea then configured Oracle Data Visualization Cloud Service to meet its business requirements. Oracle Partner UClick’s strategic reseller, Promy Systems, also provided user training and practice materials to Dole Korea. The project was completed in just 15 days.

About Dole Korea

Headquarters

 
Seoul, Korea

Employees

 
123

Annual Revenue

 
US$314 Million
Founded in 2000, Dole Korea annually distributes over 100,000 tons of high-quality imported fruits, including bananas, mangoes, and pineapples, vegetables, and processed foods to discount stores, department stores, supermarkets, and wholesalers nationwide. It also exports local raw materials and products to Dole Philippines.
 

Partners

UClick’s strategic reseller, Promy Systems, provided consultancy service to Dole Korea via user training to migrate to Oracle Data Visualization Cloud Service and Oracle Database Cloud Service.
Published:  Aug 31, 2018