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By consolidating sales data for 6,700 customers into Oracle Sales Cloud, we gained real-time insight into sales pipelines, ensured forecast accuracy, and built a foundation to increase upsell opportunity. Our sales team can now also easily update information via their mobile devices, increasing productivity.
Hansol Logistics Co., Ltd. is one of Korea’s largest logistics service providers. It offers one-stop shop solutions—including third-party logistics service, e-logistics, and consulting service for supply chain management—to customers via a domestic and international network.
To improve the overall customer experience and support future growth, Hansol Logistics needed to innovate its sales processes and gain a consolidated view of customer information, such as prospect and sales performance, to expand pipelines and drive revenue opportunity.
Oracle Sales Cloud is the only solution that could capitalize our sales data and offer the visibility we required to improve sales forecast accuracy. We can also easily deploy this cost-effective system and provide all the important functions to increase conversion rate.
After testing the pilot system over two months, Hansol Logistics went live with their new Oracle Sales Cloud driven pipeline management system. Hansol Logistics also plans to continue to implement a change management program and improve operating efficiency and performance management.
Established in 1994, Hansol Logistics Co., Ltd. specializes in providing comprehensive third-party logistics services—including transportation, storage, unloading, distribution, disposal, and recovery—via its supply chain network across the world’s major cities. It also offers e-logistics and consulting services and enables customers in multiple industries, such as chemicals, electronics, retail, and wholesale distribution, to optimize their supply chain management.
Oracle Partner, Rainlight Soft Inc. assisted Hansol Logistics to build a new pipeline management system. It provided consulting services for the eight stages of the logistics sales cycle and managed the implementation process of Oracle Sales Cloud.
“Thanks to Rainlight Soft’s expertise and experience, we realized a higher user adoption rate since the start of using Oracle Sales Cloud,” Park said.