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Insitu Group

Oracle Customer Success

Insitu reduces dispute-related conversations by an estimated 75% using Aconex


Insitu is a young company, formed with big goals. They are realizing those goals by using technology, specifically Aconex, a company-wide solution which is helping them provide quality services in line with organizations far larger than themselves.

Business challenges

  • Maximizing efficiencies to be able to optimize a relatively small staff
  • Consistently meeting contractual milestones and quality standards to help build the reputation of a new organization
  • Acquiring the best value sub contracts to maintain competitiveness
  • Having consistency across all of projects to support staff on multiple projects and project to project movement and improvement

Aconex helps us compete effectively with larger companies.

Brooke Smith

General Manager, Insitu Group


  • A proven industry specific solution to standardize and streamline all project processes across the business
  • Tracking and reporting capabilities to consistently deliver high quality projects
  • Robust bidding module to seamlessly manage the entire process including managing a larger group of bidders
  • One configurable solution to meet every project’s needs
  • Approximately 75% reduction in dispute conversations
  • 80% plus improvement in sign off on QA and safety inspections. It can be done within 5 minutes now as compared to 30 minutes in the past
  • Elimination of up to 2 hours to track, identify and chase each open inspection item. With Aconex numbering and tracking, the task is completely eliminated
  • 80% faster transmittal creation, reduced from about 30 minutes to just 5. 85% faster transmittal tracking. It takes just 15 minutes a day to check in on Aconex compared to close to 2 hours of tracking and chasing per day before
  • Ease of tendering has allowed Insitu to go out to bid to more contractors, thus gaining more competitive pricing
  • RFI cycles are 43% faster, they take just 48 hours, compared to 3-4 days in the past
  • Shop drawing review cycles are 26% faster, taking 5 days compared to an average of 7 days. By following an automated workflow, unnecessary back and forth is avoided and valuable engineering time is saved
  • Insitu saves 1.5 hours on every package by eliminating the need to route and review incomplete shop drawings

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