Maritz’s business units leveraged over 27 applications on-premises, including Oracle E-Business Suite, Vertex, Kofax MarkView for AP and custom applications, running on Oracle WebLogic Middleware and Oracle Database to manage enterprise resource planning functions such as finance, accounting, inventory, procurement and HR.
The challenge Maritz had was that these on-premises applications supported critical back-office operations, but they were running on aging Sun Microsystems hardware. The hardware was over nine years old, and as the business grew, it struggled to keep up with the ever-growing workloads. What’s more, the infrastructure had grown so complicated that executing failovers for disaster recovery (DR) was now overly cumbersome, often taking 72 hours to complete a failover.
In addition, the Enterprise Application Services team that managed these applications faced ongoing planning and maintenance issues. With on-premises hardware, it was often difficult to do proper capacity planning for large projects or peak seasons, which led to limited ability to control infrastructure costs. What’s more, their already limited staff was quickly losing the skillset to maintain the database and Solaris operating system that supported the legacy environment since key personnel with the required expertise had announced their retirement.
Ron Hunsaker, Vice President of the Enterprise Application Services team at Maritz, made the strategic decision to move to the cloud to alleviate the burden on the IT staff, improve performance, streamline DR, and better manage infrastructure costs through an OPEX model. By transitioning to PaaS and IaaS, they would enable database administrators to focus on more customer-facing and revenue-generating efforts while development staff would be able to concentrate on more value-added projects rather than on keeping the lights on.
Hunsaker’s team did consider other cloud providers, but Maritz has been a long-time E-Business Suite customer, having relied on it for 29 years. They had upgraded recently to release 12.2.5 and believed in maintaining it as a system of record. Therefore, they knew that moving E-Business Suite to Oracle Cloud Infrastructure would be the best decision in the long term in terms of performance and future supportability.