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The Oracle solutions provided the technological foundation we needed to overhaul the ministry’s decision-making processes. We gained unprecedented visibility into the ministry’s vast workforce, and enabled governments and authorities to measure the success of their public safety policies.
Created in 2010 by President Cristina Fernández de Kirchner, the Ministerio de Seguridad de la República Argentina (Ministry of Security of Argentina) is responsible for overseeing all aspects of the country’s public safety policy and its implementation, assisting the president and its cabinet members in all matters relating to internal security, the preservation of freedom, life, and property.
The ministry supervises 111,500 armed forces personnel, and has 1,600 full-time employees working at its four buildings in Argentina’s capital, Buenos Aires. The agency regulates the Policía Federal Argentina, Policía de Seguridad Aeroportuaria, Prefectura Naval Argentina, and the Gendarmería Nacional.
The ministry evaluated options and found that Oracle solutions delivered the platform it needed to integrate and optimize the different elements of the agency’s operations. We could not find all these solutions as a whole in other options available in the market.
Another element included in the Oracle solutions was the capacitation and training related to platform management, giving IT team members the skills they needed to oversee and configure the new environment. The training included theoretical and practical courses, conducted on-site at the ministries IT facilities.
“We divided the project into three phases. First, we established an architectural design, as well as the parameters for the hardware acquisition and the expected return. In the second phase—where we worked with Oracle certified partners—we created a set of applications, completing the operational requirements and information management for both the ministry, as well as for our four federal forces. We then focused on analysis and data mining across various dashboards. We integrated structured and unstructured information sources, and worked on using maps to identify patterns of criminal behavior to better utilize our forces’ resources. The Oracle implementation took approximately 18 months, and the platform is continuously evolving and maturing,” Idiart said.
Three Oracle partners provided Ministerio de Seguridad with the support needed during the implementation: Software by Design, DAXA Argentina S.A., and Soflex.
Software by Design and DAXA Argentina S.A. helped with phase one, working on the infrastructure and databases. Soflex assisted with phase two, focusing on design and application implementation and then, in phase three, helped to create the multilayer dashboards, which are highly useful to the police departments.
“All companies involved in the project demonstrated full knowledge of the Oracle products and their implementation, working with the professionalism a public safety project requires. We certainly received the level of services expected from an Oracle Partner, which also reflects the excellence of Oracle products,” Idiart said.