The Punjab Urban Planning and Development Authority saves 35% with Oracle Cloud

The Punjab Urban Planning and Development Authority (PUDA) takes urban development to new heights with Oracle Cloud Infrastructure.


PUDA deployed our online citizen service portal on Oracle Cloud Infrastructure. The cloud environment has enabled PUDA to increase operational agility, reduce costs by 35%, deliver unlimited scalability, and provide better and more cost-efficient services for our customers.

Anuj RathoreAssistant Manager, Systems, Punjab Urban Planning and Development Authority

Business challenges

The Punjab Urban Planning and Development Authority (PUDA) is a government institution established for the development of balanced urban growth in the state of Punjab in India. PUDA is committed to providing planned residential, commercial, and industrial spaces incorporating the latest state-of-the-art technology and town planning norms.

PUDA had a challenge to meet its mission of providing the best, most affordable, and time-bound services to civil society because there was no online direct interface for the citizens. PUDA also wanted a paperless office and system that was highly available, highly secure, and highly scalable.

To overcome this challenge, PUDA introduced an online citizens’ portal for its urban development division. The portal enabled citizens to access their specific accounts to get their queries answered online. The ERP application was made available to the organization’s internal users. However, both the applications resided on on-premises hardware, which could not scale to accommodate the increasing demand from internal and external users.

By adopting Oracle Cloud Infrastructure, we were able to easily migrate the system to the cloud and lay a solid foundation for IT innovation.

Anuj RathoreAssistant Manager, Systems, Punjab Urban Planning and Development Authority

Why Punjab Urban Planning and Development Authority chose Oracle

PUDA  chose Oracle Cloud Infrastructure (OCI) because of its robust process automation, on-demand scalability, and seamless integration with third-party applications.

Initially, PUDA migrated its custom ERP application to Oracle Enterprise Database Service on OCI so that internal users could address citizen and internal management queries faster.

PUDA soon recognized the significant improvement in database scalability and decided to move its online citizen application onto OCI. This provided all property-related services in a seamless manner to the citizens of Punjab.


With OCI and Enterprise Database Service, PUDA has expanded its citizen coverage and achieved timely and highly available service delivery. 

In addition, migrating to OCI has resulted in hardware infrastructure cost savings of up to 35%.

Oracle Cloud Lift Services, along with the Oracle Cloud engineering team, assisted PUDA in moving its on-premises workload in just three weeks and also provided go-live support.

To avoid unauthorized access to the portal and its data, PUDA implemented Oracle Cloud Guard and Oracle Advanced Security. The authority is also now implementing Oracle Data Safe.

With the scalability offered by OCI, PUDA now plans to expand the ERP services to its seven subsidiaries to serve citizens across the state of Punjab.


PUDA and E-Connect Solutions teamed to deliver a solution that is built for the organization to evolve and to navigate disruption.

Published:April 28, 2022