The HR provider turns to Oracle Cloud HCM to support employees with automated processes, a better interface, and a one-stop system.
“If you continue to stay with a system that cannot evolve, you’re going to be left behind. Companies need a technology partner that can go above and beyond. Without the right technology, you cannot offer a great employee experience.”
Randstad India, the Indian division of the global Randstad Group, offers a broad HR services portfolio ranging from staffing to search and selection to recruitment process outsourcing (RPO) in India. The organization has a vast network of offices across the country that are within reach of clients, candidates, and flex workers.
The company focuses on developing customized and innovative HR services, using its geographical presence and end-to-end capabilities across all HR service functions. With more than 1,500 clients in a diverse range of industries, Randstad India has placed more than 500,000 people in permanent jobs.
As it expanded quickly over the last several years, Randstad India was feeling growth pains. The company sought an HR technology platform that would support its growth. It wanted to improve the employee experience, boost productivity, and standardize business processes and systems. Randstad India also desired a cloud-based system to provide employees access to the data and tools they needed while working from home.
When we’re gearing up to do things that are more than basic, the technology needs to be appealing and it has to enhance the experience of employees.
Why Randstad India chose Oracle
Randstad India selected Oracle Fusion Cloud HCM because the HR leaders could see the maturity of the system, including the way it is organized and the ease with which employees can access data.
Oracle Cloud HCM allows Randstad India to better understand how much time frontline HR members spend on operational activities versus strategic activities.
Using Oracle Cloud HCM, Randstad India streamlined its recruiting, onboarding, and HR processes, resulting in reduced manual work and improved data accuracy. The organization now uses automated processes for salary evaluations, promotions, assignment changes, and more. The HR team also improved efficiency through automated workflow approvals and notifications that made the system easier to use with more responsive employee- and client-facing pages.
Moving to Oracle Cloud HCM helped the company overcome a technology roadblock and improve reporting and analytics capabilities. Randstad India can continue to expand while continually improving processes.
Sierra-Cedar helped Randstad India migrate from its legacy systems to Oracle Cloud HCM in six months.
About the customer
Previously called Ma Foi, Randstad India has been one of the leading players in the HR services industry in India for close to 30 years. Ma Foi became part of Randstad Group through the global acquisition of Vedior in 2008.