Richard Crookes Constructions

Oracle Customer Success

Richard Crookes cut variation review and resolution time in half


The owners of Richard Crookes Constructions hired an external expert to drive their digital transformation. BIM is a key area of focus for them with a goal of 95% BIM adoption over the next 5 years.


Business challenges

  • Providing technology solutions to meet the various stages of clients and project teams
  • Optimizing the benefits of BIM across the project team and phases
  • Providing data for optimal use throughout operations and maintenance
  • Educating internal and external team members on the use of digitization including BIM, to optimize project benefits

Access to the model across the project team is a huge change. There is huge value.

Tyrone Padayachee

Digital Design Manager, Richard Crookes Constructions


  • Flexible system configurable to client and project needs
  • Connected BIM providing access to models without the need for special authoring or even viewing software
  • Involvement and planning, using a project-wide platform from the very beginning of conceptual design
  • There have been about 5% fewer RFIs and 3-5% fewer variations by using Aconex Connected BIM to bring the wider team, including the client into the model review cycles
  • Variation review and resolution is about 50% faster due to the clear record of decisions and access to documentation
  • The number of claims has been reduced an estimated 3-5% and the time spent on claim management has been reduced since it is fast and easy to access the full project history
  • Aconex as a common data environment and tool for managing models, brings issues to the forefront early for fast resolution

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