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Oracle Customer Success—Tidexa


Tidexa Conquers More Customers with Oracle IaaS


In just five months, our costs dropped by 40% and business volume increased by 30%. Oracle Compute Cloud Service allowed us to offer competitive prices and fast implementations to our customers—enabling successful deals with small- and medium-sized clients.

— Maurício Corrêa, IT manager, Tidexa

Tidexa Conquers 30% More Clients, Reduces Own Costs by 40%, and Increases its Competitiveness in the Market with Oracle

Founded in 1973 in Sao Paulo, Tidexa offers human resources services and technological solutions for companies from various industries, including finance, health, education, automotive, and others. The company pioneered the Brazilian market in offering payroll systems for large volumes of data, which allowed the company to build a strong portfolio of customers with a large number of employees.
Due to increasing competition in the HR management solutions market, Tidexa started targeting small- and medium-sized companies, seeking to expand its number of clients. Tidexa needed an efficient and affordable platform that could improve its access to smaller companies.

Business Challenge
  • Offer simplified HR management solutions that are attractive to small- and medium-sized customers
  • Reduce the purchase and maintenance cost of Tidexa’s offerings
  • Facilitate the execution of constant system updates, necessary to meet requirements of the Brazilian legislation
  • Improve understanding of cloud technology with clients
  • Increased the new customers base by 30%, attracted by lower prices and more efficient HR solutions enabled by Oracle Compute Cloud Service
  • Tripled the number of payrolls managed through the new cloud solution just five months after the implementation of the Oracle solution
  • Cut the company’s TCO by 40% by reducing expenses with staff, database, equipment maintenance and acquisition, and licenses, as now these are all handled in the Oracle Cloud
  • Reduced their clients’ staff and payroll management expenses by deploying Oracle Compute Cloud Service which allows Tidexa to offer a HR solution that is ready to use and easy to deploy
  • Improved technical support by managing its customers’ infrastructure—speeding issue resolution and eliminating the need for clients to maintain their own internal teams for infrastructure problems
  • Simplified the execution of constant platform updates to meet the requirements of the Brazilian legislation, as now they are all made directly by Tidexa
  • Increased the company's competitiveness in the HR market by offering a reliable and robust solution that generates cost savings


We analyzed a number of cloud service providers, including big players, like Amazon. Besides having the best price, Oracle has also offered us the security and reliability we needed to attract more customers—some have closed the deal with us only because of the credibility of the brand Oracle.

— Maurício Corrêa, IT manager, Tidexa


The process started when Tidexa assigned an internal team to conduct exhaustive testing for a solution. The intent was to rigorously assess key platform features—security, availability, and performance—as the solution manages sensitive data such as payroll and employee data. The test lasted about a year, and during this period, the company developed and executed a project script.  It took only 20 days for the product to be deployed.

About Tidexa


Sao Paulo, SP. Brasil



Founded in 1973 in Sao Paulo, Tidexa offers HR services and technological solutions for companies in various industries (finance, health, education, automotive, and others). The company has two offices in Brazil—one in Sao Paulo (headquarters) and one in Rio de Janeiro.

Published:  May 17, 2017