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United Living Group Enterprise

Oracle Customer Success

United Living optimizes project performance with Aconex


Following a merger, United Living required a single enterprise-wide solution to drive streamlined project management across its operations and supply chain. The company selected the Aconex platform and suite of solutions to ensure consistent data and processes through every project lifecycle across its portfolio. The first project was a two-tower build of 200 residential apartments on the Chelsea waterfront in London.

Business challenges

  • Inherent inefficiency of legacy systems and point solutions
  • Difficulty of managing design reviews, requests for information (RFIs), and changes and variations across multiple organizations
  • Time and effort required to track down relevant data
  • Labor-intensive handover process

Everyone has access to project data, and everyone controls access to their own data.

Greg Morley

Chief Information Officer, United Living Group Enterprise


  • Project-wide platform with automated workflow management and mobile apps for increased field productivity
  • Connected BIM for managing multidimensional models between design and construction teams
  • Mobile inspections and defect resolution
  • Digital operation and maintenance (O&M) manuals for handover
  • Strong user adoption within internal operations and across the external supply chain
  • Ready availability of project data to the entire team and fast, easy searches
  • Streamlining and standardization of processes across the project portfolio
  • Task definition, progress monitoring, activity tracking, and automatic saving of all details in a complete audit trail

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