Valley Metro

Oracle Customer Success

Valley Metro saves up to 6,000 hours on submittal processing


Valley Metro is a rapidly growing transportation agency serving the greater Phoenix area. They recognized the need to implement and standardize on industry specific, modern technology to uphold their high quality standards through significant growth.


Business challenges

  • Rapid organizational growth
  • Managing multiple projects simultaneously
  • Need for transparency across municipalities
  • Current technology that required customization, too much IT support and did not support real-time collaboration with external organizations

Organizational transparency has been key. All info is in one place and available at any time.

Wulf Grote

Valley Metro Capital and Service Development Director, Valley Metro


  • Flexible and scalable solution to support all projects and grow with the organization
  • An organization to partner with on process, implementation, training and support
  • A cloud based system that provides secure space for each organization and process standardization across projects
  • Supporting Valley Metro’s sustainability value by virtually eliminating hard copy package distribution.Example savings of $200K on a 1.8 mile extension
  • Valley Metro is saving 4,500 to 6,000 hours per project on submittal processing
  • Valley Metro is saving 4-5 days per design review
  • RFI cycles have been reduced by 4-8 hours

Products list