Talking SMAC

Oracle Customer Viewpoint—Hitachi Consulting

Ahead of the Curve

Hitachi Consulting embraces the cloud to capitalize on expanding the IT services market.

Hitachi Consulting Company logo
Highlights

HIGHLIGHTS

Platform in the Cloud

To grow its share of the $1 trillion global market for social, mobile, and cloud (SMAC) technologies, IT services firm Hitachi Consulting had to deliver faster innovation, lower costs, and develop more meaningful and lasting relationships with its customers.

By aligning its internal operations to SMAC, Hitachi Consulting restructured its entire business on a single global platform in the cloud.

Hitachi Consulting Improves Lead-to-Closure Sales Cycles on 1 Global Cloud Platform.
Vision

VISION

Connect and Serve

“We started to reimagine a more customer-centric business model, supported by a single global cloud platform.”

—David Sheridan, Vice President of Customer Experience, Hitachi Consulting

STRATEGY

Acquire, Integrate, and Grow

“Moving to the cloud makes us much more readily able to acquire companies, bring them into our infrastructure, and integrate them.”

—Chris Buri, Chief Information Officer, Hitachi Consulting

Chris Buri, Chief Information Officer, Hitachi Consulting

TRANSFORMATION

All Together

“We are now able to come together as a global sales organization and understand exactly what’s in position, where the buying signals are, and come up with a universal plan that we can cohesively execute.”

—David Sheridan, Vice President of Customer Experience, Hitachi Consulting

TECHNOLOGY

Cloud Advantage

“We would not have achieved our growth with on-premises tools. Oracle SaaS and PaaS have helped us execute ahead of the curve—and ahead of our competitors.”

—David Sheridan, Vice President of Customer Experience, Hitachi Consulting

ROI

Smarter Selling

“The cloud has helped our salesforce focus on higher probability deals.”

—Jennifer Lasida, Director of Field Marketing–Americas

Hitachi Consulting Boosts Forecast Accuracy to 97% in the Cloud.